Online display out of stock items. Customer service is very poor. My order status email response was over a week.
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I bought a hand held suduko game for my dad. I didn't realise it was being shipped from America, so it did take weeks to arrive. However, customer services were true to their word and kept me updated... Zobacz więcej
I ordered a collectors edition toy so was quite expensive. I never received tracking info like stated in my confirmation email but my order turned up 4 days early and in perfect condition. I will h... Zobacz więcej
I was very happy when my 50 Italian quiz cards arrived yesterday--one day before I received today's message saying "my order had been shipped". I think there was a bit of confusion and it did take qui... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
Zjednoczone Królestwo
- +44 1903 959999
- info@toyscentral.uk
- toyscentral.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 76% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Waiting on my item to arrive but…
Waiting on my item to arrive but excellent communication.
Packed well, posted from US to UK
Overpriced sure, but came quickly and was well protected.
I ordered from the UK website but my order was shipped from the US, which was a surprise!
Good for rare stuff
I was able to purchase a item I thought I would not be able to get from them,very quick in delivery I would recommend them.
Unable to get information about my…
Unable to get information about my order. Live chat support is not available.
I will try to cancel the payment through my bank.

Odpowiedź od ToysCentral United Kingdom
I'm very happy with product my daughter…
I'm very happy with product my daughter is over the moon. It's exactly what I asked for. Quick delivery and if I had a question you responded quickly. Very good company to shop with
Thankyou again
ToysCentral was the only place online…
ToysCentral was the only place online that had a game expansion I was after. I placed my order and received an email that day that it was being sent out for delivery. When I checked the delivery status a few days later I realised that the game was being sent out from a store in the USA. So took just over a week to arrive, but swift for it’s journey and free delivery!
Exactly as described and fast delivery
Exactly as described and fast delivery
Disgusting
Disgusting!
I have been online shopping for 18 years now, and this has been the absolute worst of them all. The communication & logistics of this company are such jokes. They do not take customers' requests seriously and make false commitments. They will say anything to get the sale without being able to fulfil it. When I tried to contact them, they literally turned off their hotline. 24/7 my ass. Awful service, I have sent several emails without any responses. I don't believe that I will get my order on time as they promised, and it's been more than 2 weeks now.

Odpowiedź od ToysCentral United Kingdom
Excellent product!
Excellent product!! It arrived quickly from the US. It was well packaged and arrived in pristine condition. Thank you!
A truly amazing piece
A truly amazing piece. Artistic and effective design.
Great bingo boards non stick sliders
Fab bingo boards but took a while to arrive and looking at the main supplier mr.chips i would of saved money buying direct from them
Bella was very helpful
Bella was very helpful, kind and respectful. Her email to my enquiry was quick with a reply on what would happen, I emailed again and Bella again was quick with her reply and thanked me for my patience. My problem was solved thank you
Issue sorted extremely well with delivery address and name…
Issue with delivery address and name and this was sorted out promptly and efficiently thanks
Good All Round
Fast delivery. Well packaged. Item as described and in good condition.
Stress free experience from start to…
Stress free experience from start to finish . I would definitely use Toys central again .
A lovely jigsaw to complete
Easy to order great teddy's love them
Avoid or get scammed and have your data stolen!
This company is not UK based, the goods are coming from China, the offices are in Hong Kong. They are not subject to data protection laws and I received two phishing emails, with my data stolen from them, which looked like genuine courier updates, but were scams. They did not care, nor address the data breach. They did not address the massively delayed delivery due to delivery from China. I would not have ordered had I known, for environmental reasons as much as anything else. They misrepresent themselves, leak your data, do not take security seriously and are not answerable or bound by any legislation that is useful or protective for consumers. Avoid them at any cost.

Odpowiedź od ToysCentral United Kingdom
Great communication
Great communication. Tracking number provided very quickly. Able to track the delivery all the way from America. Only UK seller who was able to offer this product. Fantastic service. I highly recommend this company.
Doświadczenie Trustpilot
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