ToysCentral Europe Recenzje 155

Sabrina in customer service is absolutely outstanding great support in a panic for Santa when local delivery was failing to deliver 100 stars 🌟

Fast and not so expansive for a good quality

New to ToysCentral - Canada, great experience, smooth transaction. Will definitely purchase again from them.

I would have given zero stars but it wasn't an option. I ordered from an "Irish" website. Nowhere on it did it state the item was coming from a different country. I have been waiting a month now and keep receiving notifications that my item is out for delivery and then another saying the delivery date has changed. I ordered a present for my sons birthday which has long since passed. An absolute farce of a company with only an online chat to contact which doesn't respond to queries for a very long time. I will NEVER order from here again and am opening a dispute with my bank. AVOID!!!!!!!

Over priced and never get items or your money back.
They call you also continuously.
NEVER NEVER USE THIS BUSINESS. THEY ARE IN GERMANY NOT THE UK.

First time I buy from Tots Central. Excellent experience! Everything went smoothly.

Very good communication and delivery of the correct product. Product was in excellent condition.

my son been looking for this shark was hard to find in Canada and they had it he loves it so much its so big and soft thank you!

I was not aware that the products were sent from outside EU. Its very misleading when they add Sweden to their name. I got the toys several days after my sons birthday. The goods were stuck in customs, I had to pay extra. And for the money spent, the toys are just rubbish. Never felt so fooled before.

Update with order ID:
Order Id: SE-TC#P767241474)

And I was contacted separately by ToysCentral to regard this as a one-off incident and was offered to be reimbursed for the extra cost… they clearly don’t understand customer care.

I was fooled to think it was a local Swedish company due to their displayed name toyscentral.se which leads you to think it’s a Swedish site. Delivery was way off and quality of goods really bad I regards price/quality. To offer a reimbursement for customs costs when everything else was bad is just to rub salt in the wounds.

My recommendation is to stay away.

Arrived in great condition.

fast delivery, good quality

Well, I am overall happy with my experience and will buy from toyscentral in the future. The only thing I didn't like was that I was not informed about the additional import fees. Information about any possible additional fees should be provided in advance.

I truly appreciate the excellent level of service provided.

Super schönes Geburtstagsgeschirr.

Everything went well. Good experience.

Fast delivery Good

Good info through mails regarding the progress of the order

Amazing selection and quality products. Althogh the order took a long time to arrive customer service was helpful and updated me on my delivery status.