Tom's Studio Recenzje 697

Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The product alone is absolutely fantastic. I hate how much plastic waste there is, which led me to look for a more sustainable option, as my job involves a significant amount of paperwork. The Wren is... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Everything about this company and its products is wonderful. From its sustainability message, the quality of its products and the beauty of its designs, I love it all. I started with one pen and was s... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

They prove that sustainability doesn’t have to sacrifice beauty and functionality. I absolutely adore my Lumos duo and use it every day. The smooth aluminum barrel feels nice in my hand and has enough... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have several Tom's Studio products and I love them all. I was drawn in because the pens are refillable/reusable with so many tip options, and the quality and design keep me coming back.

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z długopisami
  2. Rękodzieła
  3. Sklep artystyczny
  4. Rękodzieło artystyczne

Napisane przez firmę

Hand-crafting creative tools you'll look forward to using every day and treasure for the rest of your life. The idea for Tom's business came from watching his wife Gemma use a plastic mass-produced calligraphy pen which he felt didn't match the quality of her beautiful work. With his background in furniture and product design which he studied at university and his experience of working in a blacksmith's forge, he decided to make her a better pen that she would love using every day.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

697 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 87% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Oceniono na 3 z 5

Disappointing italic nib

It is a lovely looking fountain pen and nice balance but I was looking for an italic nib and this doesn’t really operate that way. It is a broad nib with some variation on the strokes but not enough to form clear italic letters. The feed is also prone to little hiccoughs which means that although the nib moves smoothly over the paper, the writing experience isn’t smooth.

21 maja 2026
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Odpowiedź od Tom's Studio

Hi Joanna,

Thank you for taking the time to write us a review, it's so helpful to hear how customers experience our products!

I'd love to see if I can help with your Fountain pen. I will email you from our customer service address, speak soon.

Warmest Wishes,
Kelly
Customer Service Team Lead

Oceniono na 5 z 5

Lovely little pen

Lovely little pen. Very handy to have on me all the time. Easy to set up & to use.

21 maja 2026
Opinia niezależna
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Odpowiedź od Tom's Studio

Hey Paul,

Thank you so much for your lovely review! We’re really pleased to hear you’re enjoying the pen and finding it so easy to use and keep with you :-)

Warm wishes,
Jade

Oceniono na 5 z 5

Top service and range of products!

Not only are the range of products top quality but so is the service. My package arrived quickly and packaged with a delightful little treat inside! Thank you!

14 maja 2026
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Odpowiedź od Tom's Studio

Hey Mary,

Thanks so much for your wonderful review, it was a delight to read! :-)

Warm wishes,
Jade

Oceniono na 5 z 5

Besutiful pen

Besutiful pen, lovely Service, speedy delivery. Who could ask for more?

21 maja 2026
Opinia niezależna
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Odpowiedź od Tom's Studio

Hey Sandra,

Thank you for your kind words! We're so pleased to hear you're enjoying your new Tom's Studio pen :-)

Warm wishes,
Jade

Oceniono na 5 z 5

Tom’s pens are phenomenal

Tom’s pens are phenomenal. I am hooked! They arrive so quickly from overseas and are packaged beautifully. Worth every penny. ❤️

16 maja 2026
Opinia niezależna
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Odpowiedź od Tom's Studio

Hey Amanda,

This is so wonderful to hear, thanks so much for taking the time to leave a review :-)

Warm wishes,
Jade

Oceniono na 5 z 5

Really cool company

Really cool company. Thanks for the help and creativity.

20 maja 2026
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Odpowiedź od Tom's Studio

Hey Mark,

Thanks so much for taking the team to leave such a lovely review!

Warm wishes,
Jade

Oceniono na 1 z 5

I don’t have my order

I don’t have my order!
I have written to find out what happened but no reply as yet.

20 maja 2026
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Odpowiedź od Tom's Studio

Hiya,

I'm so sorry to hear this! I've taken a peek at the tracking and will email you from our customer service address - speak soon :)

Warmest Wishes,
Kelly

Oceniono na 5 z 5

Buy and enjoy!

Ease of ordering, quality of site info, speed of delivery. Quality of product, price to value ratio

20 maja 2026
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Odpowiedź od Tom's Studio

Hey Chris,

Thanks so much for your lovely review! :-)

Warm wishes,
Jade

Oceniono na 5 z 5

The products are top notch

The products are top notch ! Thanks to Tomstudio I have found the holy grail of pens !

20 maja 2026
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Odpowiedź od Tom's Studio

Hey Shanon,

This is so wonderful to hear, thank you so much!

Warm wishes,
Jade

Oceniono na 5 z 5

I'm a repeat customer

I have many, many pens, but my Lumos is my favorite. Getting nibs and reservoirs is easy and it's always a good experience working with Tom's Studio.

20 maja 2026
Opinia niezależna
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Odpowiedź od Tom's Studio

Hey Mark,

Thank you so much for your lovely review! We're really pleased to hear the Lumos holds such a special place in your collection :-)

Warm wishes,
Jade

Oceniono na 5 z 5

Beautiful products.

Beautiful products.
Beautifully packaged and swiftly delivered.

20 maja 2026
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Odpowiedź od Tom's Studio

Hey Kate,

Thanks so much for your lovely review! :-)

Warm wishes,
Jade

Oceniono na 4 z 5

Initial teething issue with wren nib- customer service helped out and was great

The pen came quickly, and is attractive, however the wren pen tip which was advertised as durable has already worn out after using it for a few days (I write a lot). Ultimately the tips are disposable and though the pen is supposed to be sustainable, it may be less so (and certainly more expensive to keep replacing tips) than using a pen that keeps going for weeks. Back to the fountain pen for me unfortunately, as I did enjoy how the wren writes, but can’t justify the number of nibs I’ll get through!
EDIT: Tom’s studio got in touch with me, and offered me a set of replacement nibs both in the standard and fine nib style, so that I could try these out to see if writing a bit lighter or using the firmer fine nib would help them last longer in my hands. Fingers crossed it works out, as I like the way the wren writes. Really excellent customer service- thanks!

20 maja 2026
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Odpowiedź od Tom's Studio

Hi Amy,

Thank you for taking the time to write us a review!

I'm going to email you from our customer service address to see what we can do to help. Speak soon :)

Kelly
Customer Service Team Lead

Oceniono na 5 z 5

Great pen and awesome support

At first I received a faulty pen but the support team was awesome. They were extremely friendly and helpful and provided me with a replacement pen immediately.
I bought a titanium Lumos and the pen feels great to the touch. With the wide assortment of tips you receive you can customize how it write to your liking. In my case, I use one brush end for Japanese writing and one normal pen end for western script.
The packaging was also really good. No matter how roughly your delivery personnel treats the package there's pretty much no way the product itself will get damaged.

27 maja 2026
Opinia niezależna
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Odpowiedź od Tom's Studio

Hey Marco,

Thank you for your kind words! We're so pleased you're enjoying the Lumos Titanium and that everything was resolved quickly for you :-)

Warm wishes,
Jade

Oceniono na 5 z 5

I am absolutely OBSESSED with the Ori

I am absolutely OBSESSED with the Ori. So much so that I ended up buying the third one and some other inks to test out. The product is excellent quality and incredibly well thought out. I was concerned that it would be uncomfortable to hold but it’s not! They sent out my package quickly and I didn’t have to wait too long for it to arrive.

20 maja 2026
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Odpowiedź od Tom's Studio

Hey there,

Thank you so much for your lovely review! We're thrilled to hear you're enjoying the Ori and that it's been so comfortable and enjoyable to use :-)

Warm wishes,
Jade

Oceniono na 5 z 5

Next day delivery of another beautiful…

Next day delivery of another beautiful pen. I now have four and use them everyday .

19 maja 2026
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Odpowiedź od Tom's Studio

Hey Madeline,

Thank you so much for your lovely review! We're really pleased to hear your new pen arrived quickly and that you're enjoying using your collection every day :-)

Warm wishes,
Jade

Oceniono na 5 z 5

The Lumos Titanium is outstanding

The Lumos Titanium is an outstanding pen. I use the fineliner tip and it makes my handwriting actually really good, people can understand my writing!
The built, quality, ease of refill is on another level. I appreciate the love put into this.

19 maja 2026
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Odpowiedź od Tom's Studio

Hey Joseph,

Thank you for your kind words! We're so pleased you're enjoying the Lumos Titanium and finding it such a pleasure to use :-)

Warm wishes,
Jade

Oceniono na 5 z 5

I just love Tom's Studio stationery and…

I just love Tom's Studio stationery and aleady own a few pens and several inks. I appreciate the elegant eco-friendly packaging.

18 maja 2026
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Odpowiedź od Tom's Studio

Hey Mignon,

Thank you so much for your lovely review! We're really pleased to hear you're enjoying the pens and inks, and that the packaging is appreciated too :-)

Warm wishes,
Jade

Oceniono na 5 z 5

Overall experience was wonderful

Overall experience was wonderful. The order was easy to place, I found what I wanted. Parcel arrived in 3 days with such heartwarming and beautiful packaging. I had added a gift option and was surprised to get a lovely high quality a5 watercolour paper card. Number 6 brush with light metal handle feels elegant and balanced, while palette from recycled pens is ideal size and shape for me.

19 maja 2026
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Odpowiedź od Tom's Studio

Hey there,

Thank you so much for your lovely review! We're really pleased to hear your order arrived quickly and that the unboxing felt so special. It’s great to know you're enjoying the brush and palette too :-)

Warm wishes,
Jade

Oceniono na 5 z 5

LOVE the products

LOVE the products, especially the personalization option. I’ve got so many products at this point, they all work, they’re all absolutely stunning - design & functionality on point. Packaging is always delight to receive. Customer service is phenomenal. Delivery is speed of light. Simply love it.

26 maja 2026
Opinia niezależna
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Odpowiedź od Tom's Studio

Hey Melissa,

Thank you so much for your amazing review! We're thrilled to hear you're enjoying the products and personalisation, and it means a lot to know everything from the design to the delivery and service has been such a positive experience for you :-)

Warm wishes,
Jade

Oceniono na 5 z 5

Great pens and customer service

I now have a Lumos and a Wren and I love them both. Really great pens. But their customer service is also great. I put in an order and realised I'd forgotten something. I send them an email asking if they could add it for me and they got it sorted straight away. Very helpful.

19 maja 2026
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Odpowiedź od Tom's Studio

Hey Penny,

Thank you so much for your lovely review! We're really pleased to hear you're enjoying both the Lumos and the Wren, and glad we could help get your order sorted for you quickly :-)

Warm wishes,
Jade

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