I gave Tommee Tippee a great rating because I truly appreciate their amazing after-sales service. I recently contacted them simply to ask where I could purchase a replacement filter for my baby s... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Beverley was so helpful! I reached out to ask about purchasing different flange sizes. Next thing I had a tracking number and some new pieces on the way to me as well as some replacement pieces for my... Zobacz więcej
Reakcja na opinię
Disappointed. During summer days the machine gets itself too hot whilst dispensing the first warm shot of water, meaning the internal safety setting prevents the dispensing of the required cold wa... Zobacz więcej
Reakcja na opinię
Florence went above and beyond to help me, this company helped with an upcoming fundraiser and it was so simple and made me feel like im making a difference. Thank you again
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z artykułami dla niemowląt
- również w kategorii:
- Producent dóbr szybkozbywalnych
- Sklep z odzieżą ciążową
- Sklep z odzieżą dla niemowląt
- Sklep z produktami dla dzieci
Napisane przez firmę
Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. It’s no wonder we’re loved by babies and recommended by generations of parents.
Dane kontaktowe
Units 20-22, 15 Ricketts Road, Mount Waverley, , 3149, Victoria, Australia
- 1800 096 938
- tommeetippee.com/en-au
4,4
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Thank you Kelly
Bought a starter sprout bottle from a retail store and was missing a lid, tried to return it but the retailer didnt accept it so i contacted tommee tippee on fb and they replied almost right away. I was helped by a person called Kelly who is an absolute legend and offered me a replacement, no hassles, no fuss, all in the span of about 10minutes. Thank you
11 kwietnia 2026
Opinia niezależna
Odpowiedź od Tommee Tippee AU
Hi,
Thank you for taking the time to leave a review of your experience with Kelly.
We are so happy to hear how helpful she was and was able to offer you a replacement right away with no trouble.
Best wishes,
Tommee Tippee
Good communication and very helpful.
27 marca 2026
Odpowiedź od Tommee Tippee AU
Hello.
Thank you for taking the time to leave your feedback.
It is wonderful to hear you received good communication and our parentcare specialist were very helpful.
If you require any further assistance, please don't hesitate to reach out.
Amazing service
I placed an order a few weeks back, one item that I so desperately wanted so I can start the food journey with my baby ended up being out of stock after placing my order. They quickly refunded the item. I then received a personalised email yesterday advising me that the item was back in stock and as a gesture of goodwill, they will send it through to me. This was absolutely amazing. Debbie was the one handling it all and was so easy to deal with. Outstanding service and attention to detail. She made this so simple.
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Tommee Tippee AU
Thank you so much for your kind words. I’m really glad we were able to help and get the item to you in the end.
I’ll be sure to pass your lovely feedback on to Debbie, she’ll be delighted to hear this. Wishing you all the best as you start your baby’s food journey 😊
Tommee Tippee
Excellent customer service
Great and reliable products. Quick responses to inquiries and great customer service.
27 marca 2026
Opinia niezależna
Odpowiedź od Tommee Tippee AU
Hi Natalie,
Thank you for taking time to leave your review.
We're always delighted to hear that you not only enjoy the products but that our Parent-Care Specialists were able to leave such a great impression and provide the kind of service we strive for.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee
Fantastic Customer Service
I received fantastic customer service from the staff at Tommee Tippee. They responded in a timely manner. They were very helpful and were able to issue me with replacement parts after my dog chewed the travel cap for my perfect prep machine. I would definitely recommend their products as they have been really reliable and the company has great customer service.
18 marca 2026
Odpowiedź od Tommee Tippee AU
Hi Amber,
Thank you for taking the time to rate us 5 Stars!
We are delighted to hear that your query was resolved swiftly and smoothly by our Parentcare Specialists and that a replacement has been arranged for you. We are so happy to hear how satisfied you are with the service provided and that you have received excellent service in a timely manner.
We hope you continue to love our products as much as we do!
Kind Regards,
Tommee Tippee
Fast and easy
I had Jo take care of my inquiry so quickly and efficiently. She set my account up and sent out my spare parts so fast. :)
26 marca 2026
Opinia niezależna
Odpowiedź od Tommee Tippee AU
Hello Tutuila,
Thank you so much for the lovely 5 star Trustpilot review.
We are pleased to hear that that Jo was able to help you quickly to make sure you get the spare parts that you needed.
If you need any further help, please ask again.
Warmest Regards,
Tommee Tippee,
The customer service team has been amazing
The customer service team has been nothing but a help after losing parts and needing to get spare parts. I’m so glad I got my pump from Tommee tippee as they have great products and service
26 marca 2026
Opinia niezależna
Odpowiedź od Tommee Tippee AU
Hello Kirra,
Thank you so much for the amazing 5 star Trustpilot review about your recent experience.
We are so pleased to hear that you were giving assistance with your lost parts needed for your breast pump.
Thank you for buying the breast pump from us and for asking for assistance.
We hope to hear from you in the near future.
Warmest Regards.
Tommee Tippee.
The help I received was great
The help I received was great, sending out a replacement part asap because we lost one camping. So I could get back to pumping I really appreciated the assistance
13 marca 2026
Odpowiedź od Tommee Tippee AU
Hello Laila,
Thank you so much for the amazing 5 star Trustpilot review that you have kindly left us.
We are so pleased to hear that you were provided the replacement parts need for your Breast Pump.
We hope that you can enjoy camping soon knowing you have all the parts that you need.
Please reach out again if you need further assistance.
Kind Regards.
Tommee Tippee.
I received the most amazing customer…
I received the most amazing customer service from Nicholas and Jo. They are the kind of people that makes a business successful. Excellent customer service, making the whole experience effortless and stress free. Thank you from the bottom of my heart to these 2 amazing employees.
25 marca 2026
Opinia niezależna
Odpowiedź od Tommee Tippee AU
Hi Derby,
Thank you so much for taking the time to leave this lovely review.
We are so happy that Jo and Nicholas were able to make your experience with us effortless and stress-free.
We will be sure to pass your feedback along to them.
Best wishes,
Tommee Tippee
Wonderful product and support
The customer service team members were quite knowledgeable, which is as expected, empathising our situation and doing right by the customers, sending us accessories for the electric pump not once but twice (different parts). I am glad to see the product support has such a fantastic "customers first" policy which other companies could adopt more.
13 marca 2026
Odpowiedź od Tommee Tippee AU
Hi Ravivarma,
Thank you for taking time to leave your review.
We're always delighted to hear that our Parent-Care Specialists were able to help get you out the parts you need to keep on pumping and to leave you with such a great impression.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee
Thank you tayla & Jo for sending me out…
Thank you tayla & Jo for sending me out a replacement part for my Brest pump… life savers. Absolutely love tommie tippee thank you both again <3
23 marca 2026
Opinia niezależna
Odpowiedź od Tommee Tippee AU
Hi Diva,
Thank you for taking time to leave your review.
We're always delighted to hear that our Parent-Care Specialists are able to quickly help resolve your issue and send you out those parts so you can keep pumping.
We will be sure to pass along your thanks to both Tayla and Jo.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee
Had some customer service today from Izzy.
Had some customer service today from Izzy, I am very satisfied with outcome and the management. I had an issue with a new bottle ( my own silly fault with microwave wattage ), I am getting a replacement sent out, and I was given some great advice. Always have been and always will be supporting Tommee Tippee.
17 marca 2026
Opinia niezależna
Odpowiedź od Tommee Tippee AU
Hi Sarah,
Thank you for taking the time to leave a review today.
We do apologise to hear you had to contact in regarding an issue. However, thank you for the kind words on how the team were able to resolve this issue and the support they gave.
Best Wishes,
Tommee Tippee
Quick responses
Got back to me quick, was very helpful with the issues I was having and helped with any questions I had.
14 marca 2026
Opinia niezależna
Odpowiedź od Tommee Tippee AU
Hi Lilly,
Thank you for your feedback.
We are delighted to hear that our Parentcare Specialists were able to answer you questions and assist you with your issue.
We hope you continue to use our products and services in the future.
Best Wishes
Tommee Tippee
Odpowiedź od Tommee Tippee AU
Hi Jess,
Thank you for your feedback.
We are delighted to hear that your order got delivered to you quickly.
We aim to ensure all our orders are delivered within the timescale specified.
We hope you continue to use our products and services in the future.
Best Wishes
Tommee Tippee
Great customer service
Lanre was extremely helpful and made sure I was all sorted with products needed. Fast and great service all round.
13 marca 2026
Opinia niezależna
Odpowiedź od Tommee Tippee AU
Hello Aimee.
Thank you for taking the time to leave your feedback.
We are delighted to hear that Lanre was extremely helpful and was able to resolve your issue quickly.
We will certainly be passing your kind words on.
Warm wishes
Tommee Tippee.
Yes, they DO leak!
They love to say that the bottles don't leak when upside down. I have tried all of the bottles with all teat sizes and ever single one leaked and not just leaked even sprayed.
26 sierpnia 2025
Opinia niezależna
Odpowiedź od Tommee Tippee AU
Hi,
Thank you for taking the time to leave this feedback for us.
We are so sorry to hear that you have been experiencing leaking with your bottles, This is not the standard we expect from our bottles.
We understand how frustrating this must be for you and want to help you with this.
Sadly Trustpilot have not provided an email for you so can you please contact us referencing 127141.
You can contact us on the following link: Contact Us (https://www.tommeetippee.com/en-au/contact)
Best wishes,
Tommee Tippee
Unmatched Customer Service
Lanre and Nicholas responded to my call and email almost immediately to resolve a matter for me regarding a faulty product. They were both so understanding and accommodating and ensured to have the product replaced for me as soon as possible. I don’t think I’ve had customer service with a company resolve an issue as quickly as they did! My baby loves our Tommee Tipee products and highly recommend them.
11 marca 2026
Opinia niezależna
Odpowiedź od Tommee Tippee AU
Hi Melanie,
Thank you for taking your time to leave your review.
We are always delighted to hear that our Parent-Care Specialists can help you resolve an issue quickly and leave you with such a great impression.
We will be sure both Lanre and Nicholas hear of your kind words.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee
Nicholas G was very helpful on the…
Nicholas G was very helpful on the phone as i was given a second hand tomme tippee breast pump from local facebook group and need some tube replace rang up and got friendly respone and order was place over all really good experience
9 marca 2026
Opinia niezależna
Odpowiedź od Tommee Tippee AU
Hi Victoria,
Thank you for taking the time to leave some lovely feedback.
We are delighted to hear that you are satisfied with the service provided to you by our Parentcare Specialists and that your query was resolved efficiently and smoothly. We are thrilled that you have received excellent and friendly service and that you had an overall positive experience. We hope you continue to love our products as much as we do!
Wishing you all the best,
Tommee Tippee
Delivery was late like a fortnight later
25 stycznia 2026
Odpowiedź od Tommee Tippee AU
Hi Nure,
Thank you for taking the time to leave some feedback in regards to your recent order.
We are sincerely sorry to hear that you have received your order late and this is certainly not what we expect to hear at Tommee Tippee. Although, we are pleased to hear that you have rated us 4 stars on Trustpilot.
A member of our Parentcare Specialists has reached out to you to discuss this further. You can also read more about our delivery timeframe below.
https://www.tommeetippee.com/en-au/delivery-and-returns
We hope to hear from you.
Odpowiedź od Tommee Tippee AU
Hi Harpreet,
Thank you for taking the time to leave a review.
We are thrilled to hear that you are satisfied with your recent order with us. We are pleased to hear you are happy with the quality and performance of our products and we are so happy you have rated us 5 stars!
Wishing you all the best,
Tommee Tippee
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.