Tolavita Recenzje 

173
Wynik TrustScore: 3.5 na 5

3,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The dresses for my wife was gorgeous and it was delivered on time. They also refunded the customs duty payment which was a A+ for me. I’m a happy customer. Thank you so much.

Oceniono na 2 z 5

Ashley floral pleat dress Mina hijab fashion dress Disappointed on receiving the dresses. The fit is awful. The dress is not lined. Material feels cheap. The description of Ashley floral pleat dr... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I ordered many times from this company. But never needed to exchange and return. The last time, one item was too big. I sent an email as soon as I received the order, no answer. Update: Tolavita tea... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

If I could give zero stars, I would. This company is the perfect example of how to turn shopping into a nightmare. The clothes look like they were designed in the dark, with fabric so cheap it could... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z odzieżą damską

Napisane przez firmę

Leading global online shopping center in the world, we offer our valued customers the privilege of Tolavita by offering a wide range of high quality clothing categories at direct prices from the factory.


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

173 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 50% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,5

Wszystkie recenzje

(173)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 7

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Timely shipment

Timely shipment, reasonable prices, high quality, fully lined dresess. Simply the best!

16 marca 2024
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Odpowiedź od Tolavita

Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!

Oceniono na 5 z 5

Great quality and fast shipping

Great quality and fast shipping! Sizing is accurate!

30 grudnia 2023
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Odpowiedź od Tolavita

Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!

Oceniono na 2 z 5

I have ordered from here before and was…

I have ordered from here before and was very happy with the dresses but this time prices doubled, dresses were half inch small and cigarette smell in all of my dresses was very disappointing.

1 grudnia 2023
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Odpowiedź od Tolavita

Please accept our apologize. We are really sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always priority .Our team will contact you to solve your problem as soon as possible until then please accept our apologize.

Oceniono na 5 z 5

Best product ever

Best product ever. I am really happy with quality

9 marca 2023
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Odpowiedź od Tolavita

Thank you for your kind feedback, and for your choice to buy from our site.We are so glad that you liked dealing with us .We always do our best to meet your expectations

Oceniono na 2 z 5

No response, poor customer service

I bought two dresses. I dont love the material, it crumbles and not as summery and comfortable as I thought it would be. The reason I’m giving the company 2 stars is that I requested to return it 2 weeks ago and haven’t heard back yet.

30 maja 2023
Logo Tolavita

Odpowiedź od Tolavita

Please accept our apologize. We are really sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always priority .Our team will contact you to solve your problem as soon as possible until then please accept our apologize.

Oceniono na 1 z 5

Very bad customer service and worst…

Very bad customer service and worst return /exchange policy. Emailed them and tried to reach them so many times but received no response. Quality of the material is bad and size chart is off. Never buy from them as you will end up getting wrong size and won’t be able to return or exchange. Bogus!! Don’t ever buy from them you will end up wasting money!

30 maja 2023
Logo Tolavita

Odpowiedź od Tolavita

Please accept our apologize. We are really sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always priority .Our team will contact you to solve your problem as soon as possible until then please accept our apologize.

Oceniono na 1 z 5

if you buy here you can't return!!…

Return policy of this company is such that you have no way of complying with it, if I can give them 0 stars I would, everyone needs to be aware that if you buy from them you can't return, what they do is, have 14 days after you place your order no returns will be accepted, so upon placing the order they didn't ship it until 7 days after plus the time until order reached me there was no time left to comply with their return policy, so I emailed them thinking they might do something about it and this was their reply:
Hope this email finds you well.
Actually we are really sad for that to happen but we sincerely apologize because we can't return the dresses if the return period has expired .
However at Tolavita customer satisfaction is our responsibility so you can take advantage of the exchange option where you can keep the dresses and order others for $45 for every single dress. ( you have the right to choose the model and the size)
Looking forward to hearing from you.

Appreciate your comprehension,
Tolavita
so basically, I get to keep the dress i can't use and spend additional money to buy more, if they don't fit I can keep them lol!!!!

22 maja 2023
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Odpowiedź od Tolavita

Please accept our apologize. We are really sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always priority .Our team will contact you to solve your problem as soon as possible until then please accept our apologize.

Oceniono na 5 z 5

Lovely dress

Received on time.
Vers Nice dress. Thanks

22 maja 2023
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Odpowiedź od Tolavita

Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!

Oceniono na 5 z 5

The dress is great quality and came…

The dress is great quality and came quickly. The pattern and colours are beautiful and look just like to photo. I'm very please with my purchase.

11 maja 2023
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Odpowiedź od Tolavita

Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!

Oceniono na 5 z 5

Dresses Well made and very pretty

Dresses Well made and very pretty. Delivery very quickly as well. Definitely recommend them

1 kwietnia 2023
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Odpowiedź od Tolavita

Thank you, your words means the world to us. Wonderful customers like you deserve nothing but the best!

Oceniono na 1 z 5

One faulty item and one falsely…

One faulty item and one falsely advertised item. Waiting for a response from customer service.

23 kwietnia 2023
Logo Tolavita

Odpowiedź od Tolavita

Please accept our apologize. We are really sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always priority .Our team will contact you to solve your problem as soon as possible until then please accept our apologize.

Oceniono na 5 z 5

Great

I love that what was displayed on the site is exactly what I have received.
I love the material and more than anything loved that it was on sale!!

9 kwietnia 2023
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Odpowiedź od Tolavita

Thank you, your words means the world to us. Wonderful customers like you deserve nothing but the best!

Oceniono na 3 z 5

Unpleasant smell

Shipping- good speed. Nicely packaged. True to size. Material seems to be good quality. Fits weird at shoulders (both dresses bought). Both dresses also had a high unpleasant smell that doesn't go away even after multiple washings.

29 marca 2023
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Odpowiedź od Tolavita

thank you so much for choosing us to purchase and for your kind feedback, actually we at Tolvita , customer satisfaction is our top priority and we always make sure the product is perfectly clean before sending it and we can ensure that this is the first time something like this happens. However we will contact you to exchange the dresse .

Please accept our apologize,
Tolavita.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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