Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very high quality VA's that charge by minute as opposed to by hour and are quite efficient with their time. Far exceeded my expectations; night and day compared to some lower end VA groups I had tried... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

There are essentially two services running through Time Etc: 1. Your assistant 2. Customer management #2 is fully in their control. And they work hard to make sure their customers are happy.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Dharmisha and Lucy have been fabulous in supporting me with my business admin as a therapist. They really make a difference and are both passionate in their support. Dharmisha has excellent creative s... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Tried and failed with 3 VA companies previously due to language issues, poor communication and delays on tasks. TimeEtc has higher hourly fees but the quality and efficiency actually make it more aff... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi zarządzania firmą

Napisane przez firmę

Experienced Virtual Assistants by Sir Richard Branson's former assistant. Up to 90% more cost-effective than hiring full-time. U.S. and UK.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

255 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great Experience

I've been working with Deja for a few months now and its been a fantastic experience. Super efficient, pragmatic and just easy. Highly recommended.

6 czerwca 2022
Opinia niezależna
Logo Time Etc

Odpowiedź od Time Etc

Thanks for sharing your feedback on Deja, we really appreciate it!

Oceniono na 5 z 5

Time has been amazing for me

Time has been amazing for me! I have Hyper Focus ADHD, and so I have soo many things I want to do and couldn’t keep up with the business side of things and time has taken it out of my hands and done all of it for me!

22 maja 2022
Opinia niezależna
Logo Time Etc

Odpowiedź od Time Etc

It's so great to hear the impact that your assistant and Time etc are having for you - thanks for taking the time to share your experience!

Oceniono na 5 z 5

Been using Time Etc. for years now

I've been using Time Etc. for years. I'm a small business owner and it's taken me from feeling like I never have enough time and can't possibly do everything to getting my nights and weekends back. It takes practice to get good at delegating but it's worth the learning curve, and my VA's are so helpful and quick to respond.

20 maja 2022
Opinia niezależna
Logo Time Etc

Odpowiedź od Time Etc

Reviews like yours are why we do what we do! Thanks so much for sharing your experience - so pleased to hear that you've got your nights and weekends back!

Oceniono na 5 z 5

Time Etc. is better than the rest!

I've worked with other VA companies before, but the ease of working with my Time Etc. VA far exceeds my previous experience. I really love my assistant and hope to work with her for a long time!

20 maja 2022
Opinia niezależna
Logo Time Etc

Odpowiedź od Time Etc

Thank you so much for your review - we're so pleased to hear about your experience with us!

Oceniono na 1 z 5

Absolutely awful experience

I contacted time etc just under a month ago to be matched with a VA and prepaid over $1200. I was looking for a someone to handle basic tasks like calendar management and personal research tasks. The first VA they sent me had no experience but was otherwise okay. Decided to swap her out for someone more experienced. The second VA rescheduled our initial call twice and then didn't show up, didn't provide any explanation, and didn't respond to any emails. Got matched with another VA who didn't want to work on anything I needed help with.

I ended up going back to my first VA to ask for help because I was so frustrated at this point and she agreed but then completely ghosted me and has not responded to any emails or provided any work. Finally I escalated to time etc leadership explaining how terrible my experience has been I was and they assured me I'd be working with their best account manager and get the best VA. Again, the new match didn't show up to our call.

This is unacceptably bad. I contacted this service to help with a busy schedule and I have wasted countless hours with beyond suboptimal service. It's honestly baffling how they can't hire someone to show up to a call or respond to an email -- let alone do anything of value.

I spoke to a colleague who has worked with time etc before and they had a similar experience. I would not recommend this company to anyone.

9 maja 2022
Opinia niezależna
Logo Time Etc

Odpowiedź od Time Etc

Oh no! So sorry to hear about this experience. We're really keen to put things right for you - please email me at barnaby@timeetc.com so I can address this personally.

We've succesfully matched many thousands of clients to assistants over the years, but clearly in this case something has really gone wrong - and we haven't lived up to our normal high standard.

We're working on a number of improvements to ensure that this kind of experience can't happen in the future - particularly around making sure assistants are fully aware of any specialist client requirements ahead of agreeing to work together.

I'd love the opportunity to discuss this further with you so that we can learn from what went wrong and put things right.

Thanks,

Barnaby

Oceniono na 5 z 5

One of the best customer experiences

I have experienced one of the best customer service experiences from Time. The staff are incredibly attentive and listen to understand how they can help you and your small business.

I will recommend them anytime.

27 kwietnia 2022
Opinia niezależna
Logo Time Etc

Odpowiedź od Time Etc

Thank you so much for your review and for being a client of ours!

Oceniono na 5 z 5

Gems I have found in assistants!

I can't explain how much having my assistants have saved me. It is so wonderful finding someone to support my business. And I absolutely love the fact that if it doesn't work - no hard feelings - move onto another assistant. That is hard because I don't like being the bad guy when relationships don't work! But I have found some real gems in working with Time Etc and love what the work they do!

30 marca 2022
Opinia niezależna
Logo Time Etc

Odpowiedź od Time Etc

Thank you so much for your review - it means so much to us!

Oceniono na 5 z 5

Very pleased!

Time Etc. found an extremely competent, friendly, and engaging assistant for me. She is truly a part of our team! It's been a month and they continue to be pro-active in making sure that our needs are being met.

28 marca 2022
Opinia niezależna
Logo Time Etc

Odpowiedź od Time Etc

Thanks very much for your review - it's hugely appreciated by our team and your assistant too.

Oceniono na 5 z 5

The assistant really took things off my…

The assistant really took things off my plate and made my life easier by jumping in and taking the initiative on tasks. It's such a relief to work with a quality resource!

28 marca 2022
Opinia niezależna
Logo Time Etc

Odpowiedź od Time Etc

We appreciate your review - thank you!

Oceniono na 5 z 5

World-class experience!

After reviewing several options, we chose Time Etc for our VA needs. It's an exceptional experience from the very first discovery call to the onboarding to assignment and follow up. If you are in the market for a VA, look no further. This is as good as it gets!

24 marca 2022
Opinia niezależna
Logo Time Etc

Odpowiedź od Time Etc

Thank you so much for your review and for choosing Time etc!

Oceniono na 5 z 5

I just began working with Time Etc

I just began working with Time Etc, and am already feeling the pressure lift off my shoulders!

17 marca 2022
Opinia niezależna
Logo Time Etc

Odpowiedź od Time Etc

So pleased you're feeling the benefit of working with an assistant - many thanks for your review!

Oceniono na 5 z 5

I've been working with Lisa Owen for…

I've been working with Lisa Owen for the past month and half, and she's been AMAZING. She's making my work life so much easier, and I love her responsiveness, great demeanor, and willingness to help me with anything I throw her way!

11 marca 2022
Opinia niezależna
Logo Time Etc

Odpowiedź od Time Etc

Thank you very much for your review - great to hear Lisa is helping you so much!

Oceniono na 5 z 5

Why Didn't I Do This Sooner?!

The moment after my initial consultation with Time Etc. I could feel that I made a good decision. I even slept better that night. TE sent me a perfectly tailored assistant and we have been off to the races ever since. I have been able to devote more time to cerebral pursuits while delegating tedious tasks to my TE assistant, who completes them flawlessly. I urge anyone and everyone to engage with TE for the betterment of their situation. TE's video tutorials and general support network are also very helpful to approach everything in an organized manner.

1 marca 2022
Opinia niezależna
Oceniono na 5 z 5

Time

Time, and the assistants I've found through Time, have been a god send! Eager to help, responsive, proactive, and professional.

6 stycznia 2022
Opinia niezależna
Oceniono na 5 z 5

Great Quality Service

I've had two assistants with TimeEtc. The first wasn't an amazing fit but the second Assistant assigned to me has been incredible, can't imagine running my business without them now, even with the small amount of hours I use per month. It's the perfect price point for me as a small business. The service is extremely flexible in how you use it and you can figure out best work practices/communication/tasks with the assistant directly.

TimeEtc works great as a middle-person with any issues/questions and has always been quick to respond or remedy issues. My only wish is that the app and web interface were better designed, it's pretty clunky and a pain to use.

5 stycznia 2022
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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