Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The tile we are using on a project was backordered 12 weeks, I found a similar tile online and ordered a sample, which was a perfect match. I place my order and it was delivered by 8:00 AM the next m... Zobacz więcej

Oceniono na 5 z 5

I needed pool tiles for a major renovation of our pool. The choices available were plentiful however the prices were all much higher than anticipated. After comparing other shops Tiles and Deco were... Zobacz więcej

Oceniono na 5 z 5

Their website is user friendly, and includes very reasonable pricing, and ordering. Customer Service is very responsive too. But more importantly, they shipped out the tile samples that I ordered an... Zobacz więcej

Oceniono na 5 z 5

Great product, at a great price. Tile and Deco gave me a great deal and shipping was fast and free. Finally, Tile and Deco goes above and beyond to honor US military. They give additional discounts t... Zobacz więcej

Informacje dotyczące firmy

  1. Materiały podłogowe

Napisane przez firmę

E-Commerce Business Specialized on Home Improvement. Residential and Comercial Tile distributors. Retail and Wholesale of Flooring and Walls Tile. -Pool Tiles. -Porcelain Tiles. - Glass and Stone Mosaics. -Pavers. -Ceramic Wall Tile. - Flooring. Check our Big collections of Tiles at out Website. We provide samples for your Residential or Comercial Projects. We are a family business owned business that has been more than 10 years in the industry of Tile. We help customers not only to choose a tile, we guide them to choose the correct and the best for their project and style. We provide quality and best customer service when it comes to choose the perfect collections for the type of project. We are mostly Ecommerce business but we also loved to be visited in our location in Miami, Fl. Our collections are unique selected by designers and quality control. In Tiles and Deco Our handsome collection of pool tile is extensive and unique, helping you get creative with your family's favorite summer asset. With our extensive selection of outdoor mosaic tiles and pool backsplash tiles, you will be sure to find what you are looking for the perfect oasis in your dream home. Tiles and Deco Tilesanddeco.com


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

323 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Out of Stock Samples, Had to Ask for Refund

I ordered 9 samples and paid for each one, they also adjust the shipping price for each sample you order. When the box finally came I only received 7 samples but the shipping notification I received said all 9 were shipped.

When I contacted them, they admitted two were out of stock but didn’t say anything about a refund. So I had to ask for the refund and they sent the refund for the samples but not the extra shipping for those 2 samples.

Admittedly we’re talking about less than $5 here, but it was terrible customer service for someone that is looking to spend probably at least $1000. If they are this way about $5, I will take my business elsewhere.

I’ll be going elsewhere.

19 marca 2026
Logo Tiles and Deco

Odpowiedź od Tiles and Deco

Hi Steven,

Thank you for your feedback. We’d like to clarify a few important points to ensure full transparency.

Our website clearly states a limit of 5 samples per order, and while our system unfortunately allowed a higher quantity due to a technical issue, this is not our standard policy. Additionally, the items in question were out of stock, which is why they were not included in your shipment.

Regarding sample pricing, we want to clarify that we do not charge for samples themselves. However, due to system limitations, a minimum value must be assigned online. Our focus has never been on profiting from samples — quite the opposite. We provide them so customers can confidently select the perfect tile for their project.

That said, we have processed a full refund ($26) for your sample order, including the items not received.

We take pride in being one of the leading online tile stores, not only because of our competitive pricing, but also because of our consistently strong customer service, as reflected across our reviews. It’s unfortunate that this situation led to a negative experience, especially over such a minor amount, when we would have gladly assisted further — including offering additional support or discounts toward your final purchase.

If there is anything further we can do to make this right, please don’t hesitate to reach out. We truly value every customer and every project.

We wish you the best with your project.

— Tiles & Deco Team

Oceniono na 5 z 5

Highly Recommend

The tile we are using on a project was backordered 12 weeks, I found a similar tile online and ordered a sample, which was a perfect match. I place my order and it was delivered by 8:00 AM the next morning. Wow, was I impressed, GREAT Customer Service!!!

27 lutego 2026
Oceniono na 5 z 5

Great Customer Service

Great product, at a great price. Tile and Deco gave me a great deal and shipping was fast and free. Finally, Tile and Deco goes above and beyond to honor US military. They give additional discounts to those that serve. I recommend Tile and Deco for their great selection and great customer service.

16 lutego 2026
Oceniono na 5 z 5

Great Selection, Pricing, & Fast Shipping

Their website is user friendly, and includes very reasonable pricing, and ordering. Customer Service is very responsive too. But more importantly, they shipped out the tile samples that I ordered and our final order really fast! Great company to buy pool tile!

23 stycznia 2026
Oceniono na 5 z 5

Best Quality Tiles

First off, the tiles are absolutely stunning and so unique, honestly better than anything I saw during the months I spent searching for pool tile. I looked everywhere, and nothing compared. On top of that, buying my pool tiles from Miguel was such an amazing experience. He was incredibly responsive and his customer service is truly unmatched. I’m so excited to see how my pool tile turns out! I honestly wish I had gone to him for all of my tile just because working with him was such a great experience. I would highly recommend Miguel for anyone looking for tile to go to Tiles and Deco. You won’t regret it.

7 stycznia 2026
Oceniono na 5 z 5

With many thousands of choices of tile

With many thousands of choices of tile, I found Tile And Deco by accident at the very last minute of my pool being built they jumped through every hoop to get me samples the next day and then got the tile that we picked out to us for a very good rate and through all the issues that we had, they were right there to help us along highly recommend

9 stycznia 2026
Oceniono na 5 z 5

This shipment was wonderful and I…

This shipment was wonderful and I really appreciate the fact that you stood behind my situation with the first delivery and replaced what was broken in the unloading process! Would not hesitate to recommend you to anyone looking for tile.

8 stycznia 2026

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