Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

As the title suggests, ordered a pre order that was marked as dispatched on release date. However despite this 6 days later (and counting) the tracking number says that the courier, in this instance... Zobacz więcej

Oceniono na 5 z 5

Placed order on 01/21, order has been on “Shipment information received” since 02/02 after I reached out and they said order would ship out. UPDATE: Store reached out and went above and beyond to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Website is simple, easy to use and navigate round. Finding what your looking super easy as well. Absolutely no complaints great site!! Just a little addition that would useful is like a wishlist or... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have never ordered from this shop before, but I gave it a shot since only they had an item I wanted. Package arrived a week after ordering. Item was nicely secured and looks legit, so + for that... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z kartami kolekcjonerskimi

Napisane przez firmę

Trading Cards, Board Games, Accessories and everything in between. We take pride in offering the latest products, the best prices and most importantly, outstanding customer satisfaction.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

89 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 76% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

This shop is a scam

This shop is a scam, seller blocked me

21 czerwca 2025
Opinia niezależna
Logo Tier Zero Games

Odpowiedź od Tier Zero Games

Hello,
Please do send us an email or provide order information in the request I have sent you so I can look into this for you

Oceniono na 1 z 5

Scam shop

Scam shop

They didn't send me any cards like I ordered, the status was wrong and it was blocked.

10 czerwca 2025
Opinia niezależna
Logo Tier Zero Games

Odpowiedź od Tier Zero Games

Hi Firat, I assume this is the same as when we “blocked” you last year, I apologise for whatever experience it was that has left you spamming us with negative reviews still over a year later but as you will not provide any information regarding your purchase when asked I can’t be specific or email you directly.

Oceniono na 1 z 5

Appalling customer service

I usually order from tier zero games a lot and each time I've had 0 issues. However this time around for my Order #70976 and Order #70938, royal mail delivered to this to the wrong address. I contacted tierzerogames and they emailed me back immediately asking for confirmation of address and to contact royal mail. However, royal mail states to contact the sender? So they said they will raise a case with royal mail. I emailed back asking for a refund as royal mail clearly delivered this to the wrong address and I sent confirmation of the photo of the door they posted it to and in comparison a photo of my door to show the difference. However tierzerogames have not stopped responding as soon as I asked for a refund. Update, they did respond stating cannot refund till they have confirmation from royal mail. I have sent proof they've delivered to the wrong address and they still won't refund me. Appalling customer service from tierzerogames which is a shame. This is the 1st time this has happened as I've ordered so many times from them and thought their customer service might be better than this. I've never had to contact them before but now I'm glad I never had to and i hope I never will again.

Update: tierzerogames have finally decided to refund me but now have said they will not be fulfilling order to this address again? Disgusting. Not that id like to order from here again with this service they've provided.

6 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Highly recommended

Highly recommended, items arrive quick and well packaged. Also has great customer support so they get back to you very quickly if there's anything wrong.

31 marca 2025
Oceniono na 5 z 5

Glad I've found TierZeroGames

I've bought a mystery box from TierZero, and to my surprise the package arrived quite fast! Also the items inside were cool so im happy with this mystery box! Overall my experience with TierZeroGames was very pleasant and i will definitely buy from the again.

27 stycznia 2025
Oceniono na 5 z 5

All good, except for communication

I have never ordered from this shop before, but I gave it a shot since only they had an item I wanted. Package arrived a week after ordering. Item was nicely secured and looks legit, so + for that.

However, when I tried to contact them through e-mail and phone call as I haven't got any updates for my delivery (got an e-mail saying it was dispatched Friday morning, didn't get any updates till Tuesday evening on tracking, which is a bit unusual for me based on my previous experience ordering stuff from different companies), I didn't get a response back at all.

Overall, I'm happy with my purchase.

29 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

So I ordered this in December

So I ordered this in December. There was a strike going on so I knew it wouldn't ship till later. However once the strike ended there was still no word. I contacted them and they responded once. Upon reaching out again I got nothing. I emailed them
The guy I contacted said he responded which was a lie. He then said it would be shipped out immediately. It has tracking on it. I havent seen any movement and it still says ready to ship. Awful experience. Edit: tracking has finally shown movement.

1 grudnia 2024
Logo Tier Zero Games

Odpowiedź od Tier Zero Games

Hi Pierce,
I am very sorry to hear you are not happy with the service, however as you mentioned there was the strike, once this had ended we shipped your order immediately.
If you check tracking on the Royal Mail website rather than the Canada Post you will see it is moving, however it is likely delayed/slow going due to the current situation still not being entirely resolved from the strike
https://www.ctvnews.ca/canada/canada-post-says-most-operations-are-back-to-normal-but-some-mail-continues-to-be-delayed-1.7167178

Oceniono na 5 z 5

I'll always use this site for my cards from now on!!

Website is simple, easy to use and navigate round. Finding what your looking super easy as well. Absolutely no complaints great site!!

Just a little addition that would useful is like a wishlist or something whenever I've went in added cards to my cart and not purchased them they don't stay in the cart and there's no save for later etc so you got to back and find them all again.

25 listopada 2024
Logo Tier Zero Games

Odpowiedź od Tier Zero Games

Thanks for the feedback Cameron, i will make note of the wishlist and see if it is something we can implement!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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