I bought a vape, and all seemed well; however, it malfunctioned, so I sent it back to the shop. The customer service is spectacular, and after around 30 minutes of chit chat, the vape was replaced and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I wish I could be more positive about my visit but sadly I can’t. Went into the shop after being recommended by a few people to look at purchasing a new vape. I didn’t manage that as the young girl in... Zobacz więcej
Great customer service within Southampton Shirley's Tidalvape shop, especially to Shane and Co sorry forgot gentlemans name begins S. Great advice giving very welcoming and polite helped us to purchas... Zobacz więcej
I go into the Gloucester store pretty frequently and am always greeted by Ames. She is always all hands on deck with helping myself and my husband with all of our vaping needs. On most occasions i won... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Flavour experience is our passion. Our aim is to bring to you the best brands and flavours from all parts of the globe, as any delicatessen would strive to achieve. We will actively seek new products, to offer you the first opportunity to experience innovation in the industry. We will seek organic products where we can trace the origin of their ingredients and help you understand our suppliers story.
Dane kontaktowe
9 The Triangle, SO18 1FZ, Southampton, Zjednoczone Królestwo
- 02380 518911
- info@tidalvape.co.uk
- tidalvape.co.uk
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really not impressed by Tidal Vape in…
Really not impressed by Tidal Vape in Hythe, Southampton.
First visit, the girl offered me a deal , I politely declined and she said ‘boo’. I thought that was really bizarre as someone who has previously worked in retail.
Second visit, I asked for 5 juices. He then proceeds to ask if I want the whole box, I declined. He then scans the whole box and says ‘if you get the box you’ll get five free.’ I then declined again and fully disregarded what I said. I appreciate this people earn commission with these things and I believe they have a scoreboard for sales per store? But i fully avoid tidal for how badly they ‘push’ people for sales.
Went into tidal vapes Weymouth today…
Went into tidal vapes Weymouth today and got served by Alex, amazing service, understood my likes and preferences and found a vape to fit my needs. I usually use Evapo, but after recent experiences with buying a vape and it not working I will be using tidal more often. Decent prices too for the products you are receiving. 100% recommend
Popped into Cheltenham branch…
Popped into Cheltenham branch yesterday. Jacob really helpful and knowledgeable. Will definitely use again.
Great service
Excellent service from these guys today. Ordered a replacement mod which I’ve been looking for, for ages.
Ordered on the weekend and it turned up on the Tuesday. They even added a few little extras in the package. Really top service, will certainly use again.
Really good and friendly and helpful…
Really good and friendly and helpful staff
Reading
Been in the reading one a couple times the guys in there are really nice and very helpful never fail to make you feel welcome and help you out
Great selection and advice
Went into the Totton store today to purchase some liquids and pods , the store is clean , well organised and the staff are very friendly . They always offer great advice regarding best brands , flavours pods etc and always have a great attitude . The selection is very broad with the perfect range for everyone and Taylor did a great job at helping me to pick out the best liquids for my device .
Tidal Portsmouth
Tidal Vape Portsmouth very helpful staff, had to take back some pods and got a replacement straight away. The guy who works there is great, has a brilliant sense of humour.
Equal opportunity - A lie
Boss will speak to candidates individually and patronise them. Questions are simply punch downs with no relation to the vacancy. You will be told that you will recieve a response, but if unsuccessful, they will not contact you as their is no benefit to them and their time is dubbed more important than you own. There is no give and take and no fair processing. Discriminatory interview with results depending on how you look entirely. Would not reccomend. Owner should host one to one interviews in person in order to stop treating people as if they are beneath him. Never been smacked in the mouth and it shows. This review will be deleted as with everything else true about this business. Especially as my opinion is a reflection of working here then re applying and being met with hate. I'm not sure which was worse. No sense of belonging or purpose. No help to achieve goals, you are just a number.
Taylor have excellent customer service…
Taylor have excellent customer service to day was very professional and seemed to be very pleasant I highly recommend tidal vape totton , nothing ever seems to be to much. I give him 5 stars for everything. Thank you Taylor he is a credit to the company
Always helpful staff and a good…
Always helpful staff and a good selection of stock, warm and welcoming, should definitely visit if you need vape supplies
New to vaping
I was intending on visiting the shop anyway, after a word of mouth recommendation. I was greeted by Ellie who was very friendly and chatty. She assisted me with my request being new to vaping. She was very knowledgeable and extremely helpful. I will defo recommend to friends & I will be returning. Thank you
Always great service and friendly…
Always great service and friendly workers. Especially Jaden, he is always happy to help and is a complete delight. Love going in and seeing the team. Thank you Tidal.
More than 5 stars…
Excellent service from Liam who was helpful and friendly and just knew what I needed before I dis even though it was near closing time, I did not feel rushed Salisbury
Went to the store in Shirley high…
Went to the store in Shirley high street! Very friendly staff maya and Chris were so lovely will definitely come again!
5 stars for Laurence 🌟
Had an issue with DPD leaving my parcel in an unsafe place. But when contacting the Tidal Vape team, Laurence was amazing and provided me with amazing customer service and a rapid resolution! THANK YOU LAURENCE 😊
I'm writing a second review as I…
I'm writing a second review as I believe I've spelt the stores assistance name incorrectly.
Carla , The portsmouth Commercial road branch TIDAL WAVE. As mentioned in my previous post, I felt that Carla, Is very good at explaining the mods purchased. Answered all questions, passionate and really easy to talk to, very personable, It makes the experience of getting the right equipment alot easier. Also just really lovely personality.
Chris from the Bournemouth store
Chris from the Bournemouth store was extra helpful , he explained a lot about vapes to me! Thanks Chris I will now only be buying my vapes and accessories from Tidal vape from now on!
STAFF MAKE ME FEEL UNCOMFORTABLE!
I've only been in 3 times but enough is enough! As soon as you walk in staff don't stop trying to sell you what you don't want even when you tell them "it's ok, I don't need it" they still continue going on! I've had enough 3rd time last time! I felt like crying through frustration I'm not a confrontational person but I was close to loosing it with staff.
Very good customer service
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