Could not remember my log on details and my attempts to reset locked me out completely. Emailed customer services who responded within minutes and had it all sorted and working perfectly with two emai... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Staff are friendly and so helpful, even if they can’t do something they will explain alternatives.
Shocking service - disgusted. Having tried to buy ok a carer ticket for Comicon (with plenty of notice) - I fill in all the needed details - tell them about the date if event (as... Zobacz więcej
I honestly don’t know where to start, Danny from M and S Bank Arena Liverpool ticket line was just amazing from start to finish. I called up to get accessible WWE tickets for my brother (who has Down... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...
Dane kontaktowe
Monarchs Quay, L3 4FP, Liverpool, Zjednoczone Królestwo
- 03448000410
- customerservice@ticketquarter.co.uk
- ticketquarter.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 38% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent customer service quick in…
Excellent customer service quick in replying and changing my tickets
I've had nothing but excellent customer…
I've had nothing but excellent customer service. Very pleased with how fast and efficient my problems have been resolved.
I keep forgetting my login details…
I keep forgetting my login details constantly and within a few minutes they sort it out for me and I get a reminder when a payment is due and when they take the payment I get an email confirming my payment. Very easy
I purchased 2 autograph tickets instead…
I purchased 2 autograph tickets instead of photograph tickets, to my disappointment, but the team were SO quick at getting them exchanged for me. Really appreciate it!
I got wrong tickets for autograph but I…
I got wrong tickets for autograph but I needed photograph instead they were really helpful and the team sorted everything out swapped everything over very happy and fast response five star service*****
Got my comic-con Sunday tickets changed…
Got my comic-con Sunday tickets changed to Saturday with zero fuss and a very quick response, many thanks.
Friendly and Efficient!
I had a query via email and this was responded to within the same morning, only about 2 hours off the top of my head.
My query did require me to phone TicketQuarter and my call was answered swiftly (no queue). I spoke with Jack who handled my query within a matter of minutes. He was friendly and efficient, which is something I have also experienced in the past when contacting TicketQuarter.
Beyond Helpful
The operator was very helpful and was able to resolve my enquiry very quickly .
Excellent and speedy customer service.
Excellent and speedy customer service.
Had a mix up with the booking site…
Had a mix up with the booking site and managed to book tickets for a completely wrong city. Called immediately, was asked by the cheerful chap on the phone to send an email with full details and they would see what they can do at Customer Services. After a couple of emails forward and backwards to verify and confirm preferences, the tickets were moved swiftly and confirmed at the right event. Can’t thank you enough.
Good prompt and efficient answer to my…
Good prompt and efficient answer to my query.
Really quick in dealing with a guest…
Really quick in dealing with a guest cancellation and great correspondence throughout. Fantastic service 5 ⭐️
Ticket exchange…
Double booked ourselves with ticket purchase. Very quickly responded to email and subsequently changed to another date. Excellent service.
Changing seats
We visited the box office to change our seats and the attendant Jack was very helpful in doing so. This was after the customer service team recommended our course of action, they also were quick to reply and very helpful.
We were given tickets as a Christmas…
We were given tickets as a Christmas present and I had queries on the access to the venue. I sent an email to Customer Services, who answered the very next day. They told me what I needed to know and put my mind at rest. Great service
Wrong date booked…
I had mistakenly booked for the wrong night.
I emailed the contact & they were able to transfer the tickets to the correct night.
Great and quick customer service
Great and quick customer service. I am really pleased with a prompt action taken by the customer service team at TQ in response to my issue.
Fast reply thankyou ♥️
Always really helpful when I ring with…
Always really helpful when I ring with friendly staff and excellent service
Doświadczenie Trustpilot
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