Could not remember my log on details and my attempts to reset locked me out completely. Emailed customer services who responded within minutes and had it all sorted and working perfectly with two emai... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Staff are friendly and so helpful, even if they can’t do something they will explain alternatives.
Shocking service - disgusted. Having tried to buy ok a carer ticket for Comicon (with plenty of notice) - I fill in all the needed details - tell them about the date if event (as... Zobacz więcej
I honestly don’t know where to start, Danny from M and S Bank Arena Liverpool ticket line was just amazing from start to finish. I called up to get accessible WWE tickets for my brother (who has Down... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...
Dane kontaktowe
Monarchs Quay, L3 4FP, Liverpool, Zjednoczone Królestwo
- 03448000410
- customerservice@ticketquarter.co.uk
- ticketquarter.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 38% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Customer Service
Amazing customer service. Answered my query within minutes on my tickets. Very polite and courteous
Quick response
Thankyou for quickly responding to my problem and assuring me my order is fine.
Great communication from Customer Services
Customer service dealt with my enquiry in literally minutes, easy process and they were happy to help,
Easy website to navigate and they have clear contact info, 5 stars
Amazing customer service
Amazing customer service. Responded in least than 2 hours and helped me transfer tickets to a different day during to illness. Fabulous service xxx
big thank you customer service really…
big thank you customer service really helped me find my tickets to the pantomime on 28th December so big thank you all team. merry Christmas happy new year.👌
Replied straight away
Replied to me straight away and solved my question. Excellent job.Thank you very much.
Amazing
Extremely efficient. Very helpful and knowledgeable. Excellent customer service. Very i.pressed
Would highly recommend.
Fast efficient response to enquiry…
Fast efficient response to enquiry online even though issue caused by my stupidity. I accidentally deleted tickets
But the response was fast and courteous happy to recommend thankyou to all concerned.
Really helpful and friendly with my…
Really helpful and friendly with my query! And they didn’t take days to reply!!! A rarity these days!! Thank you
Visit to M&S Bank Arena
Visit to M&S Bank Arena
I had an accident a few days before and was on crutches. I was unable to change my tickets in advance however on the night the Box Office moved me to a great seated area. Every single person I met/spoke to who was working there was so helpful. Thanks to all of you
Booked tickets twice
Booked tickets twice, they handled it brilliantly and I was refund very quickly.
Quick response to problem
I made an error in my e-mail address for an event that evening which meant that my ticket did not arrive, sent a message and had a response within the hour and tickets sent to the correct email.
Excellent communication
I sent an email on a Sunday evening, not expecting a reply until at least the following day, but got a reply and the answer to my query within 15 mins. You don't get that customer service in many places these days thank you.
Had a query over issue of a ticket for…
Had a query over issue of a ticket for an event in Liverpool, the response and information given was given almost immediately, excellent service.
Cancelling ticket for an event
I booked a ticket for an event on the wrong day! The "cancel booking" box wouldn't work. Rebooked for the date I wanted. Contacted customer services from my email link and "voila", sorted. Wrong date cancelled and refunded. Excellent.
Excellent email response …
I had a query on the information on my ticket order confirmation. I’m sent an email on a Sunday expecting a response during the following week. I received a response within the hour with all the information I requested.Excellent service.
Excellent customer services today from…
Excellent customer services today from Sophie who changed the dates of the tickets and sent an email confirmation straight away.
Really excellent and quick change of…
Really excellent and quick change of date for an error made by myself, thank you very much
Fantastic
Fantastic, quick and professional customer service. Exactly what you need with this kind of thing.
Excellent service
My date change was dealt with promptly…
My date change was dealt with promptly and efficiently really appreciate it thanks
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








