Could not remember my log on details and my attempts to reset locked me out completely. Emailed customer services who responded within minutes and had it all sorted and working perfectly with two emai... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Staff are friendly and so helpful, even if they can’t do something they will explain alternatives.
Shocking service - disgusted. Having tried to buy ok a carer ticket for Comicon (with plenty of notice) - I fill in all the needed details - tell them about the date if event (as... Zobacz więcej
I honestly don’t know where to start, Danny from M and S Bank Arena Liverpool ticket line was just amazing from start to finish. I called up to get accessible WWE tickets for my brother (who has Down... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...
Dane kontaktowe
Monarchs Quay, L3 4FP, Liverpool, Zjednoczone Królestwo
- 03448000410
- customerservice@ticketquarter.co.uk
- ticketquarter.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 38% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really pleased with the speed at which… the quick reply via email
Really pleased with the speed at which my email query was dealt with, especially on a Sunday. Thank you. 👍🏻
The service was great from the getgo
The service was great from the getgo, each enquiry was dealt with immediately so a successful conclusion was arrived at...keep it up guys!!
Communication
All emails have been answered very promptly but my first query was left unresolved - putting the onus on me to remember to sort it nearer the time of the performance, which I did and has now been resolved very quickly indeed
Excellent Customer Service but Website Issues
Issues with website (hence loss of a star) but excellent customer service on contacting and ordering through the phoneline instead
Outstanding, efficient, fast Customer Service
My queries were literally answered immediately. I emailed a few times and the response came straight back. Everything was clarified for me to my full satisfaction. I can’t rate the customer service highly enough. Thank you very much! Highly recommended.
Contacted as was unable to use greatickets…
Contacted as was unable to use tickets due to illness so contacted them to see if could gift them to someone else to use.Contacted me back with in the hour with the answer.Impressed with the efficiency and politeness.Would recommend them to anyone.
We had to reschedule an event due to a…
We had to reschedule an event due to a serious illness in the family.
It was rescheduled to our requested date by return - excellent thank you!
Fast efficient service
I messed up and put an incorrect email address on my order. As I result my e-tickets did not arrive. I contacted customer services by email on a Sunday and by mid morning the next working day it was all sorted. Could not ask for better.
Excellent service
Excellent service! The date changed for the show I booked and the tickets were automatically transferred over to the new date. Prompt reply to my query and quickly resolved, making it stress free for me! Many thanks 😁
Amazing and quick service
Amazing and quick service. I wanted to reschedule my ticket and was not sure of the procedure. But the customer service team was very quick to respond. Appreciate it.
Quick reply to my email assuring me…
Quick reply to my email assuring me everything was correct. Great customer service.
Rheanne was lovely and very pleasant
Rheanne was lovely and very pleasant. She helped me and waited for me to talk on my iPad.
Not happy
I booked 4 rather expensive tickets in February for an event on July 12. The confirmation promised the tickets would be sent 7 days before the event. When nothing arrived, I contacted the customer service, as advised. They responded fast - but only told me the tickets would be sent within the next 24 to 48 hours. In the end, they were only sent on Thursday afternoon, not even two days before the event. Which sounds more than a bit disorganised to me.
Excellent
I have booked tickets for various concerts & events through Ticket Quarter. Their Website is clear & easy to use. Any problems I have encountered have been sorted straight away
Reassuring experience
I received a swift and reassuring reply to my email concerns about my tickets for an upcoming event. Many thanks to Julie
Amazing service
Amazing service! Emailed them this afternoon and received fast responses on my ticket issues. Thank you so much!
quick and simple phone call to upgrade…
quick and simple phone call to upgrade photo shoot for comic con all done in a couple of mins
thank you
Amazing customer service experience
Amazing service, I booked for my husband and I as a present for his birthday but yesterday I realised we were not seated together!
I emailed customer service, to see if they could do anything not really holding much hope, but thought it was worth asking, and within a few hours I’ve had an email confirming our new seats sitting together.
Thank you so much ☺️ excellent service
Very helpful with all my enquiries and…
Very helpful with all my enquiries and tickets came by email on time
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








