Could not remember my log on details and my attempts to reset locked me out completely. Emailed customer services who responded within minutes and had it all sorted and working perfectly with two emai... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Staff are friendly and so helpful, even if they can’t do something they will explain alternatives.
Shocking service - disgusted. Having tried to buy ok a carer ticket for Comicon (with plenty of notice) - I fill in all the needed details - tell them about the date if event (as... Zobacz więcej
I honestly don’t know where to start, Danny from M and S Bank Arena Liverpool ticket line was just amazing from start to finish. I called up to get accessible WWE tickets for my brother (who has Down... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...
Dane kontaktowe
Monarchs Quay, L3 4FP, Liverpool, Zjednoczone Królestwo
- 03448000410
- customerservice@ticketquarter.co.uk
- ticketquarter.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 41% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ticket Quarter
Ticket Quarter, dealt with my problem, politely and professionally. They sorted my enquiry/problem, with very little hassle, And sorted things out for me.
A very well organised and helpful company, to deal with. *****
Fantastic experience with these
Fantastic experience with these ! Emails are always answered and for me been resolved no problems .
This is what excellent customer service…
This is what excellent customer service looks like!
Prompt response to acknowledge my email. My error (I'd made a typo on my email address when buying tickets) was corrected with no questions asked within a couple of days. Total peace of mind and faith in human nature restored. Thanks for being awesome!
Complete SCAM
We purchased tickets for comicon telford. The ONLY REASON the tickets were purchased was because we had NO CHOICE but to purchase them in order to gain access to the joint photo Op with Paul Wesley and Ian Somerhalder. Now the joint photo op is cancelled and we can’t get a refund for the entry tickets. We have zero interest in any other attractions at the event. We purchased entry tickets SOLELY for the purpose of the joint photo op. Ticket quarter are a selfish organisation that take fans money for opportunities and then refuse a refund when the photo op is cancelled. Seems like quite the elegant scam - promise something, force people to pay for a none refundable entry ticket ON TOP OF THE PHOTO OP PRICE OF NEARLY £200, and then KEEP THE £60 entry fee when cancelling the only thing they were attending for.
Ticket amendment
I booked an autograph ticket instead of photograph ticket for comicon. I emailed to ask if they could change it. Got an email saying email received and would be dealt with shortly. Got a reply 4 hours later. Ticket changed and new one emailed. Exceptional service. Was blown away. It's great to receive superb customer service. Fantastic company.
Great customer service
Super easy to raise query and have it dealt with
Great Customer Service
Ordered Reminisce festival tickets last September and was worried I had not had tickets yet.
Emailed customer services who came back to me within a couple of hours and explained the process and when I should receive tickets.
The next day I got my tickets via email.
5 stars.
Ticket query
Had a query about a ticket and literally five mins later I had it in my inbox, very good customer service.
Absolutely 💯 Great customer service…
Absolutely 💯 Great customer service from Sophie resolve my issue Thank you very much
Customer Service Spot On!
Today ai sent an email to customer services requesting. Within an hour I had received a response and my request for support had been completed. Excellent service!
Matt was very helpful and we had a…
Matt was very helpful and we had a great customer service experience!
Brilliant customer service
Brilliant customer service. Quick to answer the phone and issue resolved super fast. Thank you.
Awesome Customer Service
The customer services staff have been awesome! They saved my skin. I was trying to buy two tickets for an event but couldn’t see the purchase going through so I repeated the process. I ended up buying eight tickets on my credit card and panicked! The staff were wonderful refunding the six tickets bought in error. I cannot thank them enough for their courtesy and efficiency and on a Sunday too! So grateful!
Outstanding customer service
My recent experience with Danny at M&S Arena has been of highly professional customer service, including recommendations, advice - in great detail - around seating, ticket types and prices, as well as various scenarios of seat numbers too - thank you, Danny, for your time, patience and expertise.
Really polite staff and quick to answer…
Really polite staff and quick to answer and resolve my problems
If I could give 0 stars I would
If I could give 0 stars I would. My elderly parents and I were due to visit Beyond Van Gogh in Aberdeen last Monday but sadly my 80 year old mum was taken into hospital the day before with heart and respiratory illness.
I planned to give the tickets to friends but having read the small print that ticket dates could be transferred in exceptional circumstances and thinking my mum might get better , I asked if I could change dates,
Seven days and two prompts later they finally deigned to reply telling me to read the terms and conditions (which I had, not sure they had)and that I was out of luck.
My mum passed away in the interim so their belated computer generated response was really appreciated as you can imagine.
Never again.
Customer service was excellent
Customer service was excellent. Had trouble with e-ticket, I emailed them Sunday morning and within 2 hours all fixed
My e-ticket for an exhibition coming up…
My e-ticket for an exhibition coming up very soon hadn't been emailed. I enquired on Sunday expecting nothing until Monday but I got a response, with my ticket attached, within a couple of minutes. I was well impressed!
Super-Fast Response
I received an immediate reply to my enquiry concerning e-tickets for an Exhibition my wife and I were to attend the next day. Everything was sorted satisfactorily within minutes. Top marks to the Customer Service Team. They truly show up the lacklustre response dished out by other organisations.
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