Could not remember my log on details and my attempts to reset locked me out completely. Emailed customer services who responded within minutes and had it all sorted and working perfectly with two emai... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Staff are friendly and so helpful, even if they can’t do something they will explain alternatives.
Shocking service - disgusted. Having tried to buy ok a carer ticket for Comicon (with plenty of notice) - I fill in all the needed details - tell them about the date if event (as... Zobacz więcej
I honestly don’t know where to start, Danny from M and S Bank Arena Liverpool ticket line was just amazing from start to finish. I called up to get accessible WWE tickets for my brother (who has Down... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...
Dane kontaktowe
Monarchs Quay, L3 4FP, Liverpool, Zjednoczone Królestwo
- 03448000410
- customerservice@ticketquarter.co.uk
- ticketquarter.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 41% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
error moving tickets from an event last year
bought tickets as was assured tickets for a photo opportunity were moved to this year due to a cancellation by the quests at the event last year, only to be told they didn't move the tickets and they messed up, and the have not even refunded it, so now i have bought entry tickets to attend an event that is pointless going to now as they have messed up, most companies would hold their hands up and say sorry and offer a refund without any question, hopefully i can get somewhere with the event organizer. wont be using these again
Missed the event I was meant to attend
Missed the event I was meant to attend, completely my fault. Called ticket quarter to see if I could get on the later tour. Spoke to a lovely lady who said she didn’t think this was possible but would find out. Due to some availability they let me attend later event

Odpowiedź od TicketQuarter
Accidentally purchased tickets for Wrong Day
Accidentally purchased tickets for a Friday instead of a Saturday due to calendar layout. Contacted customer services and they sorted it out for me promptly without issue.
Double my tickets
Buying 3 tickets was the correct amount at check out and then at payment it doubled so now i have 6 tickets that aren't refundable if doesnt show what your buying until after you buy it.
I called to book accessibility tickets…
I called to book accessibility tickets for an upcoming event. The call was answered quickly and professionally. The young man did everything to make the process easy. He quickly booked excellent seats. It ws a pleasure to deal with him. I asked him to send me the survey so that I could provide feedback.
I am useless with modern technology…
I am useless with modern technology but Sophie was at hand to help, very grateful to the team for their help. Thank you so much, i am now going to see Andre Rieu for the third time thanks to your help.
It isnt a review about a show ive seen
It isnt a review about a show ive seen, it is about the refund service 3rd party, who ticket quarter chooses to partner up with!
I wouldn't recommend the refund option with secure my booking, as you have to have a doctors note, dealth certificate etc. It is very hard to get a refund.
You cant get a refund if you are just feeling unwell, unless you see a doctor and get a document. And how hard is it to see gps now (especially at Christmas time). Plus you dont have to see a doctor for just feeling unwell, such as bugs.
Ridiculous! Con.

Odpowiedź od TicketQuarter
Beware buying tickets for just a photo opportunity
Bought tickets to a celebrity photo opportunity at Comic Con Liverpool where you has to buy tickets to the event as well. Celebrity photo opportunity cancelled and refunded but not the tickets to the event itself - what a scam!!!

Odpowiedź od TicketQuarter
Really helpful and flexible when I sent…
Really helpful and flexible when I sent an email! Thank you so much for your assistance!
Fantastic customer service
Fantastic customer service, i rang up with 2 ticket issues and without hesitation Danny resolved the matter within minutes
I was having problems with purchasing…
I was having problems with purchasing my tickets that I had won in a competition ticket quarter was quick in helping me .I was really pleased with service .I had fantastic seats and really enjoyed the concert .
Excellent customer
I contacted customer service as I was unsure if I had purchased tickets for the Stereophonics in Liverpool on the 16/12/25.
Customer service replied to me within an hour to let me know if had and resent me the confirmation email.
Fab service and it put my mind at ease so Thank You.
Definitely a 10/10 👌👌
Perfect, prompt service
I contacted customer services at ticketquarter as I had booked the wrong date for a concert in Liverpool. My enquiry was responded to quickly and very efficiently, my new tickets have been issued to me.
Thank you very much Ticketquarter, great service.
A mistake on my behalf was ammended…
A mistake on my behalf was ammended efficientley and dealt with swiftly by ticket quarter very helpful and efficient service
I have used Ticketquarter a number of…
I have used Ticketquarter a number of times over recent years to purchase comic con tickets and quest experiences. Most recently for Liverpool comic con 2025. Whilst ordering tickets online through the ticketquarter website is relatively straight forward, sometimes it is nice and reassuring to speak with a real person to ensure that the purchase goes through without any mistakes, and gives you the opportunity to ask those little questions that you might have. Today I rang ticketquarter and could not have asked for a more helpful and receptive response to my enquiry. Thank you ticketquarter for your ongoing service and support and especially to the telephone staff who have always in my experience been so polite and helpful.
Extremely happy
Extremely happy with the help I was given. I had to swap a ticket to another day. And they did very quickly and asked if I needed anymore help. Very helpful.
I used this site last year to purchase…
I used this site last year to purchase our tickets for Liverpool aswell. Any issues were rectified within 24 hours, today its only been 1 hour. Thank you.
Had to chase, but all good
Ordered tickets. Confirmation said if the E-tickets don’t arrive 7 days before the event, get in touch. I forgot until two days before, but once I sent the email they got back to me with my tickets within hours, so can’t fault the customer service.
Français à Liverpool
Nous sommes Français et nous venons à la comiccon de liverpool, nous avons eu des questions et besoin de changer des tickets suite à l'annulation d'une actrice, tout à été fait rapidement. Service très réactif !
Legends!
I emailed this company with a question and within 10 minutes on a Saturday night I had a response. They dealt with my query so quick and gave me the outcome I was hoping for. Amazing customer service 👏
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