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Ticketek Australia Recenzje 

4078
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Bought (refundable) tickets to an event that we are unable to attend due to University Exam commitments that we were not aware of at the time of booking. Refund has been rejected and we are not eligib... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I just wanted to say a big thank you for going out of your way to help me. Ticketek have genuinely surprised me in the nicest possible way, and I’m truly grateful for their understanding and generosi... Zobacz więcej

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Oceniono na 5 z 5

Acting and dance was spectacular all round , visually with costumes set changes flawlessly done and lighting adding to the dramatic experience. Sound could have been a little crisper with some chosen... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Disney on Ice 11am show 10/07/2026, at Newcastle Entertainment Centre, NSW, Australia Such an awesome experience! Amazing dancing, wonderful singing, amazing magical show. Best things was my daughter... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sprzedaż biletów na imprezy i wydarzenia

Napisane przez firmę

Ticketek is Australia's leading provider of tickets to the biggest and widest range of great live entertainment across Australia including Music, Theatre, Sports, Exhibitions, Family, Special Events and more.


Dane kontaktowe

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4,4

Doskonała

Wynik TrustScore: 4.5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 97% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(4078)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1683

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Prompt reply from Lauren re

Prompt reply from Lauren re: one time code I did not request. Thank you :)

3 września 2026
Opinia niezależna
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Odpowiedź od Ticketek Australia

So glad Lauren's prompt response helped sort out that unexpected one time code, thanks for letting us know!

Oceniono na 2 z 5

The Fleetwood Mac concert was…

The Fleetwood Mac concert was fantastic. But the sour taste left in my mouth was the parking situation
After spending over $250 on tickets and over $300 on overpriced food and drinks, still had to pay $20 for parking. Never had to pay for parking at the casino yet now obviously a new thing.
Should be free with show tickets, particularly when using all facilities.
Enjoy the $20 money grabbers casino we won’t be going back on principle.
I bet the restaurants will cool off with this new charge.

29 sierpnia 2026
Opinia niezależna
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Odpowiedź od Ticketek Australia

Great to hear the concert itself was fantastic. Appreciate the detailed feedback on parking costs and pricing relative to your overall spend on the night.

Oceniono na 5 z 5

I was having trouble logging into my…

I was having trouble logging into my account. Ella and Michelle were fantastic in helping me resolve the issue.

28 sierpnia 2026
Opinia niezależna
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Odpowiedź od Ticketek Australia

So glad Ella and Michelle were so fantastic in helping you get logged back in, thanks for the kind mention of them!

Oceniono na 1 z 5

Ticketek make it to hard to change my…

Ticketek make it to hard to change my email address i wasted 1 hour then decided to delete my account and APP, Ill go elsewhere

28 sierpnia 2026
Opinia niezależna
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Odpowiedź od Ticketek Australia

Hi Mark, we're sorry to hear the email update process was frustrating and led you to delete your account and the app. Ticketek takes account security and privacy seriously to ensure we're speaking with the correct account holder before making changes like this.

Oceniono na 4 z 5

Urzila was phenomenal

Urzila was phenomenal. Arriving at the venue, parking and traffic were an issue, as always. The queue for the bar was only 2 lanes instead of the usual 4; therefore, the queue was enormous and stretched the entire front of the building and then was double-backing halfway down again. The queue to get into the Door was also enormous and chaotic. Urzila stated that there was a medical emergency, so I put the queue to get into the door down to this and the delay of entry.

21 sierpnia 2026
Opinia niezależna
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Odpowiedź od Ticketek Australia

Great to hear Urzila's performance was phenomenal. Sounds like the reduced bar lane setup and door queue chaos, likely tied to the medical emergency, made for a tough entry experience though.

Oceniono na 5 z 5

Excellent show

Excellent show

22 sierpnia 2026
Opinia niezależna
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Odpowiedź od Ticketek Australia

Sounds like a fantastic show all round!

Oceniono na 1 z 5

Very Sorry

Very Sorry, Money gone and no tickets. I paid for 2 tickets. I received a child's ticket, so I returned the ticket

20 sierpnia 2026
Opinia niezależna
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Odpowiedź od Ticketek Australia

We are sorry to hear about your experience. If you'd like our team to check what happened with your order, you're welcome to submit a request via https://help.ticketek.com.au/hc/en-us/requests/new.

Oceniono na 5 z 5

Great seating and easily accessible

Great seating and easily accessible. No big line ups in bathrooms. Could do with some better quality wines though. Ursula was fantastic

22 sierpnia 2026
Opinia niezależna
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Odpowiedź od Ticketek Australia

Great to hear seating, accessibility and bathroom lines all worked out well, and that Urzila was fantastic too. Sounds like the wine selection left a bit to be desired though.

Oceniono na 4 z 5

Urzila Carlson

Urzila was extremely funny. We would definitely go to see her again. The only downside was a lack of available parking at the TEC, and a long wait in the queue of traffic when leaving the venue.

21 sierpnia 2026
Opinia niezależna
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Odpowiedź od Ticketek Australia

Great to hear she left such a strong impression, worth seeing again clearly! Sounds like parking availability and the exit traffic queue were the sticking points though.

Oceniono na 5 z 5

Easy of access to venue.

Easy of access to venue.
Good security and some jerks were made to leave during the show.
Staff friendly and great performance

22 sierpnia 2026
Opinia niezależna
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Odpowiedź od Ticketek Australia

Great to hear access, security handling of disruptive patrons, and staff friendliness all came together for such a great performance.

Oceniono na 3 z 5

I found the venue Townsville Ent Centre…

I found the venue Townsville Ent Centre to be very disappointing. There was a large speaker coming from the ceiling which blocked my view of her and being up in the side stands. She was not very visible. Also the lighting was either full on or full off. There was nothing with low lights so you could go to the bathroom easily or get past people - pitch black.

21 sierpnia 2026
Opinia niezależna
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Odpowiedź od Ticketek Australia

Appreciate the detail on the speaker obstruction and the house lighting, that clearly made both viewing and moving around the venue tricky.

Oceniono na 5 z 5

Great show

Great show. Full of laughs.

20 sierpnia 2026
Opinia niezależna
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Odpowiedź od Ticketek Australia

Sounds like a night full of laughs from start to finish!

Oceniono na 4 z 5

Excellent event

Booking was pretty simple, only frustrating part was the last minute release of tickets to print or add to digital wallet. Little frustrating to try & book seats for me & my Mum (who is elderly & has mobility difficulties) as she tried to do it via the telephone directly with the venue but was told to speak with Ticketek head office via telephone which was a bit too difficult for her, so we gave up & just booked best available seats online & Mum had to deal with the stairs (using my assistance). Otherwise event/show was excellent & can’t really comment on other parts of venue cause we didn’t eat/drink there or use any facilities. Grateful for plenty of disability parking available out the front in the main street.

21 sierpnia 2026
Opinia niezależna
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Odpowiedź od Ticketek Australia

Great to hear the show itself was excellent and that disability parking out front was plentiful. Appreciate the detail on the phone booking process and accessibility support for your mum too.

Oceniono na 5 z 5

Townsville and Urzila Carson

Show was awesome and I loved how Urzila came out to talk to the crowd while there was an episode decency in the crowd rather than leaving everyone wondering what was going on. . Drink lines were huge which was a it if a bummer. Maybe drink carts outside to take some of the load off the main bar for soft drink and water.
Parking was atrocious and took an hour and a half to get out of the carpark

21 sierpnia 2026
Opinia niezależna
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Odpowiedź od Ticketek Australia

Great to hear Urzila's handling of the crowd incident helped keep things transparent for everyone. The drink line and parking exit delays sound like they took the shine off the night a bit though.

Oceniono na 5 z 5

Everything from booking the tickets to…

Everything from booking the tickets to the accessing the tickets and the venue was great. Urzila was better than I expected and I changed my partner to a fan of hers. Can’t wait see her again.

21 sierpnia 2026
Opinia niezależna
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Odpowiedź od Ticketek Australia

Love that she managed to win over a new fan in your partner, and glad booking, ticket access and the venue all made for such a smooth night too.

Oceniono na 5 z 5

A laugh a minute

A laugh a minute. Loved the swearing and story of her in fishing gear going on the yacht. 2nd time I’ve seem her now.
Will go again.

21 sierpnia 2026
Opinia niezależna
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Odpowiedź od Ticketek Australia

So glad the laughs kept coming, second time round and clearly still a hit, looking forward to having you back again.

Oceniono na 5 z 5

She is extremely funny

She is extremely funny, the show was long enough & the medical emergency was handled respectfully

21 sierpnia 2026
Opinia niezależna
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Odpowiedź od Ticketek Australia

Great to hear the show length hit the mark and that the medical emergency was handled with such care.

Oceniono na 5 z 5

Had an absolute all and laughter would…

Had an absolute all and laughter would see her every time she came to cityville I mean Townsville I’ll even shout the cans of sardines lol

21 sierpnia 2026
Opinia niezależna
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Odpowiedź od Ticketek Australia

Sounds like a night of nonstop laughter, glad she's earned a standing invite every time she's back in Townsville!

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