Fabulous service from Charlie and the team at Thurlow Nunn Gt Yarmouth. Professional throughout and explained things clearly and simply. Would buy from again next time and would reccomend to friends a... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Went in looking for our 1st ev at Kings Lynn. Looked after by Louis. A real gent. No pressure salesman who really knows and understands his vehicle. A genuine person who cares. Took us through e... Zobacz więcej
Reakcja na opinię
Byeing my first car from Thurlow nunn mk,following my eldest daughter who had just bought a car aswell from Josh who was amazing, there was no pressure selling ,so friendly and helpful. Also did have... Zobacz więcej
Reakcja na opinię
Worst customer service I have ever known No response to calls, emails, their own chat service promises contact and nothing Their own customer resolution service just send a holding email and tha... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
With modern showrooms situated across Bedfordshire, Buckinghamshire and the East of England, Thurlow Nunn provides drivers with the widest choice of quality Approved Used vehicles and great offers on the latest generation of new Vauxhall, Peugeot and MG cars. Over the years, we have built a strong reputation for impeccable customer service, and we’re keen to continue upholding the highest standards of expertise.
Dane kontaktowe
11 Campbells Meadow, Hardwick Road, PE30 4YN, King's Lynn, Zjednoczone Królestwo
- 01603367620
- salessupport@thurlownunn.co.uk
- thurlownunn.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 88% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A good experience overall
Dealt with Khalid from the sales team. Every step was fluid including addressing any of my my concerns.

Odpowiedź od Thurlow Nunn
Second purchase from garage
Went just to just look at the car and ended up trading ares in for another one. Very pleased with the service I received from all staff. Was greeted professional by all members of staff.

Odpowiedź od Thurlow Nunn
The offered to pick me up from the…
The offered to pick me up from the train station and took me to the garage !

Odpowiedź od Thurlow Nunn
Professional experience with curtesy…
Professional experience with curtesy and a personal touch. Made the experience of buying a car a pleasure

Odpowiedź od Thurlow Nunn
No pressure salesman
No pressure salesman, just helpful advice and recommendations.

Odpowiedź od Thurlow Nunn
The MG sales team were welcoming
The MG sales team were welcoming, polite and professional, it was a pleasure dealing with them. Would have no hesitation recommending Thurlow Nunn.

Odpowiedź od Thurlow Nunn
Great experience
I'd suggest Thurlow Nunn Beccles to a friend because they're very knowledgeable and and I'm happy with my purchase.

Odpowiedź od Thurlow Nunn
Salesman very helpful although I don't…
Salesman very helpful although I don't think that the advert explained well enough about the lack of warranty or 12 months roadside assistance that you don't get if the car is over 10 years old

Odpowiedź od Thurlow Nunn
The local Vauxhall dealer from whom I…
The local Vauxhall dealer from whom I have have bought previous vehicles. Handy to reach , and professional and friendly staff

Odpowiedź od Thurlow Nunn
The staff at Thurlow Nunn went above…
The staff at Thurlow Nunn went above and beyond when we bought our car so would definitely recommend them to family and friends.

Odpowiedź od Thurlow Nunn
Great overall service
The salesman was not too pushy, he took the time to listen to my requirements and showed great patience.

Odpowiedź od Thurlow Nunn
Helpful
Helpful, well informed and looked at way to help when initial vehicle chose not available for months

Odpowiedź od Thurlow Nunn

Odpowiedź od Thurlow Nunn
We told him what we wanted and he…
We told him what we wanted and he delivered

Odpowiedź od Thurlow Nunn

Odpowiedź od Thurlow Nunn
Visited MG Kings Lynn at about 9.10 on…
Visited MG Kings Lynn at about 9.10 on a Saturday morning, no where to park, looking around the showroom at a new HS. Unfortunately all the staff were outside moving cars (or in some cases pretending to be an Aeroplane. Completely ignored for over 3/4 hour before someone finally came in to see if we needed help. (God help all the people who had been ringing non stop whilst we were in there) Looked at a 2 yr old PHEV that had been on site for a few weeks. It was absolutely disgusting inside. not sure if the staff had been using it for tip runs or this is how cars are presented. Needless to say order placed with Glyn Hopkins now for a HS PHEV.

Odpowiedź od Thurlow Nunn
Full Tank Agreed - Delivered Almost Empty
We were assured our car would be delivered with a full tank of fuel. Instead, it arrived almost empty. When I raised this with Darren, his response was:
"I do apologise but that was touch and go getting it there today very rushed but I did take the £99 admin out of deal."
That doesn’t excuse the missing fuel—both the full tank and the admin fee removal were part of the agreed deal. The fuel alone was worth £80, and skipping it without notice or compensation shows a lack of care and professionalism.
It being a “rush” is a poor excuse. Just refund the difference.
This left a sour taste after what was previously a good experience. Disappointed and wouldn’t recommend based on this interaction.
***Edit, gave my details. Still not heard anything

Odpowiedź od Thurlow Nunn
Got the car I wanted at a good price.
Got the car I wanted at a good price.
Staff great & an issue I had with the car was sorted after I spotted it on handover day.
My only gripe would be the valet, what I would call a cosmetic valet if you can see it you clean it.
On opening the rear door after getting home the surround was dirty with long term dirt taking me an hour to sort out !
Overall after owning the car for nearly two weeks I am very happy.

Odpowiedź od Thurlow Nunn
Cars have problems every couple of Months
After making a purchase and being pushed to write reviews immediately, I had to bring my car to the garage literally within the month of purchasing. After being told I would be contacted to get the car booked in, I received no communication and had to contact Vauxhall myself to get booked in. Following this there is now another issue with the car, which a major health and safety concern and advised by the sales team to look on youtube and that every couple of months things go wrong with cars. Vauxhall think it's normal that you purchase a car and every month have to book in for another fault.

Odpowiedź od Thurlow Nunn
Amazing team
My experience at Thurlow Nunn Milton Keynes was positive because everything was absolutely perfect. Amazing team, everyone ready to help and answer any question. I honestly recommend Thurlow Nunn Milton Keynes to everyone.

Odpowiedź od Thurlow Nunn
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