Very user friendly! I also had to call THS regarding another tournament that was added late and booking window was closed. They helped me find a hotel to accommodate the whole team. My only sugges... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was a bit apprehensive about booking at first because I was unfamiliar with the company but I ended up securing a better rate through THS than I could have gotten on my own even with other discount... Zobacz więcej
Very easy sending information out for group booking. Was able to see easily who had already booked and who still needed to before deadline. Helped find the best price and hotel possible for the event.... Zobacz więcej
I had some initial questions about the booking process for my team. I was able to send a message to the THS team and had a response in my inbox that same day. The selection of hotels was great, as we... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
THS makes finding and booking rooms for your event fast and easy, with best-in-industry systems and highly experienced staff. Lowest rates guaranteed.
Dane kontaktowe
200 Route 31 N, Suite 204, 08822, Flemington, Stany Zjednoczone
- 888-536-8326
- THS@THSweb.com
- thsweb.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Easy process once you get the hang of…
Easy process once you get the hang of it!!! Some precise methods that you need to follow to successfully book - however once you get through it a couple times it becomes intuitive.
Booking hotels in a group block is so…
Booking hotels in a group block is so stressful. I would recommend that the hotels that are fully booked don’t put them as an option. By the time you scroll through and check it’s frustrating to have to go back and go hotel by hotel. Or send out an updated list of availability before regular booking opens. Love it when we get to pre book.
Easy to book. Thank you!
I did hotel blocks for my club and booked through the block. Both were seamless. I had 2 issues and representatives were easy to reach and resolved them quickly. Both representatives were very nice and patient.
THS is the best of any housing company…
THS is the best of any housing company out there. So easy to work with.
Great Housing Service!
Easy to use platform. Great customer service assistance when needed. Clear booking instructions, terms & steps if modification or cancellation are needed.
Unavailable Rooms
When booking opens and you rush to choose a hotel, it gives you a countdown to hold the room, and then when you submit it, it says your room is no longer available. That happens very often, at least 1-2x every time I’ve used it.
I had a fantastic experience with THS…
I had a fantastic experience with THS Company! Booking a hotel for our volleyball tournament was incredibly easy and stress-free. Their platform was user-friendly, and everything was handled efficiently from start to finish. The hotel was exactly as described, and the whole process saved me so much time. Highly recommend THS for any team travel needs—five stars!
Booking experience vs. rates
The actual booking site has been easy to use and customer service has always been responsive. My only issue (as I’m sure others will express as well) is that often we will find cheaper rates if we were booking for the same dates through the hotel’s booking site. The benefit of stay to play is supposed to be better negotiated rates but that is often not the case especially for those hotels not within walking distances to the venue.
Search improvements desired
I would recommend adding a filter to search for hotels that still have availability for an event.
I would also recommend having each party display when they are sold out/waitlist only up front. I searched for some properties and only discovered after I clicked into their listing that dates weren’t available.
THS Review - Volleyball Tournaments
Your customer service is phenomenal. We worked with Gaby a lot and she was always super quick to respond and helpful. The booking platform is very easy to use as well.
What makes THS great is their…
What makes THS great is their phenomenal customer service, excellent hotel selection, and fair pricing. Let’s be honest; “stay-to-play” tournaments often have a negative connotation, but when you partner with a housing provider like THS, that concern disappears.
As someone who has worked with multiple tournament housing partners, I can confidently say that parents consistently prefer the quality, proximity, and camaraderie of having teams together in a single hotel near the playing venue. On top of that, if any issues arise, THS goes above and beyond to resolve them quickly.
A special shout-out to Tiffany Thompson, who has made working with THS over the past several years a highlight. Her professionalism and dedication are emblematic of the company’s culture. It’s evident that THS treats its employees well, as turnover is low and the team is consistently knowledgeable and courteous.
In short, out of all the years we’ve partnered with tournament housing providers, working with THS has always been an enjoyable, seamless experience. If your company is looking for a reliable, high-quality housing partner for tournaments, you will not go wrong choosing THS.
The whole process is seamless
The whole process is seamless. From logging in, to booking the hotel to receiving the confirmation.
Making the hard parts of booking easy!
Very easy to access the booking and an incredibly accessible interface. When navigating the site you are instantly aware of the quality of service THS provides.
THS makes tournament booking easy
THS makes tournament booking easy, affordable, and stress-free. Their site is simple to navigate, prices are some of the best around, and changes to reservations are easy to manage. The staff is always friendly, responsive, and genuinely helpful - whether assisting first-time users or resolving issues quickly. Our teams have relied on THS for years because they consistently deliver great service and smooth booking experiences. Highly recommend!
"Frustrating Experience: Lack of Support and Communication"
I had a disappointing experience with this company. After the hotel messed up my reservations, I found myself having to navigate the entire situation on my own to secure a refund. The lack of communication from their team made an already inconvenient situation even more frustrating. Unfortunately, I cannot recommend this company based on my experience, and I would not want to use their services again.
I am the team manager for my son's…
I am the team manager for my son's soccer team and this is by far the easiest to work with of all of the booking companies.
Deborah Riccioni at THS is AMAZING!
This past week we discovered that a tournament we are attending added fields and the hotel we had booked through THS was 47 minutes from the new field.
Deborah in customer service was immediately helpful when I made the call. She was professional, courteous, and sympathetic to our situation. She devised a plan that included calling the 2 hotels that we were already booked in to see if we could get out of the contracts and she then found a hotel 5 minutes from the new field. I received both emails and calls from Deborah keeping me informed of the progress. She is someone that I would describe as very proactive and such a delight to deal with.
In a world of mediocrity, Deborah is a real standout!!! THS is lucky to have her!
THS - A Job Well Done
THS makes the booking process very easy. Their website is easy to navigate, should you need to speak to someone, their customer service reps are GREAT. The entire process is easy. Job well done THS, thank you for providing great customer service always!
Definitely will use again!!
Easy to use and superb customer service!
THS...Great service
THS...Great service! Efficient, easy, good discounts, good hotels!
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