THORPE PARK Resort Recenzje 

We came to Thorpe Park in September for a day out with friends. We had bought fast pass tickets in advance to prevent us spending the day queuing. Every ride on the fast pass seemed to close as soon as we got to the front of the que. Out of the 5 rollercoasters we had on our fastpass we were only able to use the pass one one rollercoaster. A complete wast of time and money. We also queued for an hour and a half for hyperia on 2 different occasions during the day, both times the ride broke down going up the first section which resulted in people having to be assisted off the ride and down the steps and us not getting on the ride at all. We queued for another hour for Tidal Wave and guess what....it broke down, once again...no ride. All in all our whole day consisted of 3 rides.
After complaining to Thorpe Park customer services, their response was 'rides are subject to availability, read the terms and conditions' and really didn't care that we had had such a bad experience. The worst of it was it was my daughters birthday treat which according to her it was the 'worst day ever'. We will not be returning and would like to warn others before purchasing the fast passes which you may not be able to use.

Went to Thorpe Park yesterday had a great day but thirdly the cue lines were two hours long each ride then we went to Burger King and they refused us food but we paid for it and then went out of our bank and discrimination of they called us a traveller what rude.... the actors wasn't really scary and survival games was the best Maze I absolutely loved it I was 100% recommend it's hopefully it comes back next year

Queues too long. @ Last call cafe disorganised although they had a few baristas serving. Paid for 2 drinks but they forgot to serve the drinks and then asked after noticing everyone behind us was served with drinks. Absolutely awful for the price you pay.

Not worth the time

Paid for the four mazes, cue 45 mins for each, rides hour long cues, way to many people, so many chavs around, they let far to many people in, very very poorly run

Came today with my children You have disabilities we asked the lady in the first aid about the no scare yards which were £5 each we wasn’t doing any of the mazes with them, hence getting the lanyards walking through Lucifer they still come up to two my 2 children The crow is also did at the end of the day yesterday I went to guest services to be refused a refund on the £10. It cost me for two useless lanyards or any other compromise. They could’ve given us some nice fright night lanyards or something just to be told I feed it back to the managers I don’t feel this is good enough and was ripped off £10.

We went to Thorpe Park despite my nightmare with their booking process/basket caching issues.

We went for one reason and one reason alone. For my son to go on Hyperia - their new ride. I double checked it would be running, so my son was very excited, to be told when we arrived that the ride would be shut, ALL DAY. Caused by one train rolling backwards. My son was heartbroken (he is only 11 so I understand this). I understand that their can be mechanical issues, but ALL DAY????

Their customer services, stated you can complain but they won't do anything... Words actually fail me. I have written in and complained, for what good this will do me...

The lack of customer services because they are a big corporate needs to seriously improve.

Had a terrible time, Hyperia was closed all day due to a roll back (staff we're not allowed say this but it was put on you tube anyway) , Nemesis was closed all day for maintenance, otter rides kept on brakeing down whislt queueing for them had to watch them keep going round with no one on them. We had spent a lot of time getting there & money on fast track tickets (£187) won't be going again

All i can say is that hyperia is the best ride in europe. I honestly havent went on anything like it, even the top tier coasters like ride to happiness and voltron werent as good as this.

Arrived at the park 10 minutes ago to find most of the rides are closed! No notification to make us aware. Not a great first impression. Unlikely to return or promote the park to anyone I know. Quite the reverse.
Chose Alton Towers, a much better park.

Have been to thorpe park many times in the last decade. I always enjoyed Stealth, Saw and Nemesis but the park was feeling a bit run down with the closure of the slammer and the log flume ride. The ghost train was a bit naff, the walking dead ride is very poorly done and Swarm is a bit dull. Hyperia is finally a step in the right direction - it is hands down the best ride in the UK. More rides like this please! Finally a reason to return to Thorpe park.

The park was clean and wide range of food choices although expensive but that's to be expected. Rides were great however thorpe park need to seriously revise the rider requirements on the website. I and my brother are of average size and squeezed ourselves onto most rides but my partner could not fit on Saw, Collosus and Nemesis Inferno. The limited measurements provided on the website are just not good enough, it only gives you height and chest restrictions, he does not have a 51 inch chest and was under the height restriction although only just so according to the website should not have had a problem. Full measurements should be provided to include legs, shoulders, torso length, stomach, hips etc. I know there are tester seats but it's fairly pointless when you've already paid your money. I can happily say that he did not have a problem with Stealth and Hyperia which are both amazing rides.

I just love rollercoasters. It is the only theme park I've really been to but Im now a massive rollercoaster fan. Saw was a highlight of my experience because it is really good and so is nemesis inferno. The shop prices were good and I good variety of places to eat.

Spent 2 days on the park with overnight accommodation in the shark cabins on 11/12 September. Deliberately booked the second week in September to ensure all the kids were back at school and it paid off. Hardly any queues apart from Hyperia which averaged 40 minutes. Rode all the major rides multiple times during the 2 days with no need for fast track passes as average queue times were between 0-10 minutes. The rides stopped for 10 minutes on Thursday afternoon due to an electrical storm in the area but they can’t help the weather, which soon cleared and everything resumed. The shark cabins are small but adequate for somewhere to sleep and shower. Paid £199.00 for 3 adults which gave us 2 days on the park with overnight accommodation, breakfast and car parking. Staff were friendly and helpful, especially the hotel reception team. We had a thoroughly enjoyable time there and will return, same time next year. Excellent value for money.

Half of the rides shut most of the day
Staff rude don't know what is happening
Overall disappointing trip

Staff was all great.

Usually get unlimited fastracks but with weather and hour free fastracks from hotel 10-11am. Thought I’d wait see how busy first. As they are £150 for the day I went.

Within the hour I did 4 different rollercoasters lucky opening up one after another getting off a ride with free hour fastrack. Was not busy at all. Decided to wing it without any unlimited fastracks, or a one shot being bought and behold the best time straight after all the schools and kids are back.

My son and I managed…

Hyperia x3, stealth x1,colossus x2, swarm x2, walking dead x2, saw x2, nemesis inferno x2, tidal wave x1, flying fish x1, storm surge x1 and depth charge x1

18 goes on the rides!! a parts from hyperia others were 0 wait or 5 mins or max 10 mins. Didn’t wait as by time walked through queue lines we were ready to board the rollercoasters.

Excellent day with not an extra penny to pay to get on quicker and food decent prices for a park.

Absolutely ridiculous that as my 12-year-old daughter had to leave the queue for one of the rides to use the bathroom that she was not allowed to get back with my wife her mum as she was claimed to be queue jumping. I cannot believe that Thorpe Park insist that you cannot leave the queue and would rather have people, embarrass themselves by having accidents in the queue by soiling themselves!!!

Spent a full day at the park including a coaster climb on Swarm. Overall had an ok day (park day was disappointing, coaster climb was great) however queues were very long and school trips full of children didnt help in the slightest, did feel for the staff. Couldnt get on as many rides as id have hoped for due to said long queues. Hyperia is fantastic and single rider queue on this is very useful, wish said single rider queue was available on more coasters. Ride availability wasnt amazing, Hyperia not opening till a while after opening wasnt great and rides had breakdowns even whilst ive been waiting in the queue. Paying £12 for parking is quite frankly ridiculous considering you already pay to visit the park. F&B and merchandise prices also seem quite high. The quality of said merchandise also very questionable as a brand new metal drinks bottle from the hyperia merch store had broken within the time I was in the park. Additionally, schooltrip students left huge messes in the KFC on site so you couldnt sit inside, and there were basically no free outdoor seats as they were all used up. I feel that the coaster climb was expensive for what it was, about £70 for roughly an hours experience, however the experience itself was fantastic with amazing views and the staff were great, they were very knowlegeable and kept us safe for the full experience. Overall, I feel like the park and staff is awesome, but overshadowed significantly by Merlins greedy pricing and long queues

Was the worst day of my life we didn’t enjoy one bit no staff to help with my child or advice me on where to go as she has disabilities. We couldn’t pre book the rides. The queue for a coffee was like waiting for a ride the staff were so unfriendly and rude. There were not many places to get food that we eat. Would never ever go again as the customer service didn’t care that I had no help with my child. The worst place to go ever and a waste of money

Customer Service is absolutely non existent, they emailed me to say that their new ride would be closed for maintenance during the week that they have booked, and have offered alternative dates. I cannot attend on those dates so requested a refund as we were only planning to re visit because of the new ride, but then they refer to their terms and conditions of all tickets being non refundable or transferable. I get how terms and conditions work, however it was absolutely pointless them emailing me to notify about the ride closure if they couldn't do anything about my ticket! I have had conflicting information from each so called advisor, they are utterly useless. Oh, and their emails all ask you to conduct a survey about your experience but no link is provided, wonder why that is?!

My son loves Thorpe Park so I thought I’d buy him an “annual pass” for his birthday. I got him silver for £99 as he wants to go with friends this week being the last week of school holidays. After buying it I discover that “annual pass” has exclusion days which are most of the summer holidays, most of Halloween half term and it’s closed for winter so basically a total scam. Will try and get my money back but what kind of “annual pass” excludes the holidays when kids will want to go. It’s disgusting greed, pure and simple.