Willow Recenzje 

248
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

It was a pleasure to deal with this company at a difficult time. The ordering process was very easy, they checked themselves with our funeral directors to ensure that we'd ordered the correct size of... Zobacz więcej

Oceniono na 5 z 5

I wasn't happy with the selection of coffins available from the funeral director, so I turned to Willow and found the perfect one for my late mother. It was soft, feminine and beautiful and I know sh... Zobacz więcej

Oceniono na 5 z 5

What a wonderful Company (Derrick) at such a horrendous time in my Life. They replied promptly to my calls and email queries and delivered super quickly and ultimately the product was stunning. Cheape... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I ordered the Pandanus rounded casket for my husband's funeral. It was delivered to the funeral directors within a couple of days as promised. It was beautifully made & looked exactly like the photos... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca trumien
  2. również w kategorii:
  3. Usługi pogrzebowe (trumny)

Napisane przez firmę

ThinkWillow.com is committed to reducing the carbon footprint, cost and waste in the funeral industry. All of the coffins available on the site are made from sustainably-sourced materials such as bamboo, willow, and recycled cardboard. These materials are biodegradable and free from harmful chemicals, providing a natural and environmentally-friendly burial option. Founder Derrick Grant’s passion for design and conservation led him to launch an online store that offers sustainable and affordable coffin options. “I wanted to offer people a more sustainable option that doesn’t break the bank,” Grant explained. “Sustainability shouldn’t be a luxury – everyone should have access to environmentally-friendly burial options.”


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

248 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(248)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 44

Napisz recenzję
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Oceniono na 5 z 5

Recommended

Beautifully made and swiftly dispatched. Their price was very competitive but there was no compromise in quality.

22 maja 2026
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Odpowiedź od Willow

Thank you for your review. We're glad you found the coffin beautiful, we appreciate the feedback.

Oceniono na 5 z 5

Our mother’s willow coffin was so…

Our mother’s willow coffin was so beautiful and we had wonderful customer service from the company director. I highly recommend this company.

21 maja 2026
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Odpowiedź od Willow

Thank you for your review, Lynda. We appreciate you choosing us.

Oceniono na 4 z 5

Two orders, one late delivery

We made two orders. One of the caskets was not delivered to the funeral directors on time. ThinkWillow responded by email promptly but it does not change the fact that a casket not arriving as expected, is a bit of a critical issue. The caskets themselves were beautiful

21 czerwca 2026
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Odpowiedź od Willow

Thank you for your feedback. We’re very sorry that one of your coffins did not arrive on time. We understand that, when arranging a funeral, a late delivery isn’t a minor inconvenience, it’s a critical failure.

Our usual delivery time is two to three working days, but on this occasion we fell short. We’re reviewing what happened so we can prevent it from happening again.

We’re pleased you found the coffins beautiful, but we recognise that doesn’t make up for the added stress the delay caused.

Oceniono na 5 z 5

Oatydown- Pandanus Rounded Coffin

Oatydown - Pandanus Rounded Coffin.
Friendly, helpful service. Easy to order and on the day of the funeral the coffin looked just like the advertised picture.

23 lipca 2026
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Odpowiedź od Willow

Thank you for your lovely review. We’re so pleased you found ordering easy and that the coffin looked exactly as you expected on such an important day.

Oceniono na 5 z 5

Excellent service

Excellent service. Item delivered as stated and quality product. Very happy with what I purchased.

22 lipca 2026
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Odpowiedź od Willow

Thank you for leaving a review Mrs Purdue. We're happy you were pleased with the purchase and that it met your expectations.

Oceniono na 5 z 5

A beautiful choice.

I wanted my mum’s funeral to be a joyous celebration of the life she had lived & the willow coffin helped achieve that. It was beautiful & also eco friendly, so I know my mum would have approved of our choice.
Delivery was straightforward & prompt.
I would highly recommend.

15 maja 2026
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Odpowiedź od Willow

Thank you for the review Kate. Your feedback is appreciated.

Oceniono na 5 z 5

Outstanding from start to finish

Outstanding from start to finish. So easy when you’re in one of the worst times of your life. All I did was order online and have it delivered to our funeral directors they did the rest. The coffin was beautiful. Thank you.

9 maja 2026
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Odpowiedź od Willow

Thank you for sharing Ian. We're happy to have met your expectations.

Oceniono na 5 z 5

I cannot thank the team enough for…

I cannot thank the team enough for their fantastic service during such a difficult time. We chose a wicker coffin for my dad, and it was absolutely lovely. The craftsmanship was beautiful, providing a natural and peaceful tribute that felt perfect for him.

11 sierpnia 2025
Oceniono na 5 z 5

Reliable service, they kept us informed all the way.

Buying my husband's coffin on line did feel a bit risky. The team at Think Willow kept us informed every step of the way including confirmation of which undertakers to send it to, delivery date and when it had arrived.
The coffin was £400 less than the undertaker had quoted for their cheapest coffin.

25 lutego 2026
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Odpowiedź od Willow

Thank you for leaving a review, Debra. We know buying a coffin online can feel unfamiliar and overwhelming, especially when it’s something most people have never had to navigate before. That’s why we focus on making the process as transparent, supportive, and confidence-building as possible. We’re so pleased this was your experience. Thank you for choosing us.

Oceniono na 5 z 5

Would recommend.

At a very difficult time, Derrick made everything very easy. He liaised with our funeral directors and made sure everything was ok. No problems at all. And the casket was beautiful.

26 stycznia 2026
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Odpowiedź od Willow

Thank you for your feedback Denna. It was a honor to help. Kind regards Derrick

Oceniono na 5 z 5

I hadn't realised that the funeral…

I hadn't realised that the funeral directors we asked them to deliver to only opened between 10-4 and Derrick was so understanding when i emailed him after they tried to deliver and then subsequently had to arrange delivery again! Thank you

9 stycznia 2026
Oceniono na 5 z 5

Really wonderful company to purchase…

Really wonderful company to purchase from and the product was just beautiful. So beautiful, the funeral company were looking to stock after seeing what lovely quality the coffin was. Thanks so much.

7 listopada 2025
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Odpowiedź od Willow

Thank you for the glowing review, Niki. We appreciate you taking the time to leave feedback.

Oceniono na 4 z 5

My willow coffin arrived on time

My willow coffin arrived on time, direct to the funeral directors.
Great.
But, it was missing the nameplate.
It was sent by first class post and arrived the day before the funeral cutting it very fine.
Excellent build quality at a very competitive price, it looked great and I received good customer service.
Thank you.

5 listopada 2025
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Odpowiedź od Willow

Thank you for taking the time to share a review Mark.

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