The Wool Company Recenzje 

1223
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I ordered the most beautiful merino light pink with part cashmere blanket throw from the wool company a British company not china to get a great item made in ireland They sent grey herringbone not... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Bought a beautiful lime green lambswool shrug for my son and daughter in law who'd just moved home, goes lovely with their black leather settee, and daughter in law is delighted as green is her favour... Zobacz więcej

Oceniono na 1 z 5

I chose The Wool Company and paid more than average for a pair of wool inner soles, thinking they would be a better quality then cheaper alternatives. After just an evenings wear, the wool had collaps... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The fitted sheets are good quality so far,only washed x3. Soft and light weight. Fit perfectly on deep mattress. Very good at temperature regulation! I've discovered a whole new night experience sinc... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z odzieżą dziecięcą
  2. Sklep z artykułami dla niemowląt
  3. Sklep z meblami do sypialni
  4. Sklep z meblami do salonu

Informacje przekazane przez różne źródła zewnętrzne

We started The Wool Company making socks from kid mohair, the fleece shorn from baby Angora goats, but soon realised that there was a serious shortage of supply of high quality natural wool products of many kinds and started to develop our range. As well as selling to retail customers online we supply a number of corporate customers including world wide hotel chains, boutiques, stores, boutique hotels, breweries chains etc. Our wholesale division is relatively small but growing well, we now have excellent wholesale clients in the UK and abroad. At The Wool Company we have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products and it is our mission to share our belief with the rest of the world that cares to listen. Our watchword is Quality: we source as many of our products as we can from the UK and most of our suppliers make their products in Britain and our famous sheepskins are mostly from Devon and Cornwall, but we also like to think that we supply the very best quality wool products from around the world so you can be confident that whatever you buy from us is of superb quality. We don't favour inferior UK products over better products from abroad. The Wool Company's priorities: High Quality ...... Value for Money ...... Local Sourcing. - Because of our low overheads you can also be confident of getting real value for money from us: you may be able to buy cheaper elsewhere but we don't believe you will get the same quality for the price! We are still a small company; the whole family gets involved in one way or another (our children have all helped with product testing, modelling, gift wrapping, packing and stock-taking and even art direction!) and, when the children are at school, our team totals eight. So if you contact us you will know you're getting a real personal service! Copyright © The Wool Company Higher Hill Farm, Cardinham, Bodmin, Cornwall, PL30 4EG


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(1223)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 10

Napisz recenzję
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Oceniono na 5 z 5

"Does what is says on the tin"

Very happy with my purchase (Merino Wool Mattress Topper) the picture does not do this product justice it is in real life much more luxurious and thicker than it appears on the website photo. Great value for money - Definately would but from The wool Company again.

30 sierpnia 2012
Opinia niezależna
Oceniono na 4 z 5

The Wool Company has restored my faith - Customer Service really does still exist.

I recently made a purchse from the Wool Company but was disappointed with the product. However, the customer service I received was excellent. I returned the item and was refunded in full (purchased item and postage) within a week. To my amazement, I later received an additional cheque refunding me for the postage I paid to return the item. Refreshing, amazing and excellent. Thank you.

29 sierpnia 2012
Opinia niezależna
Logo The Wool Company

Odpowiedź od The Wool Company

Dear Carole

Further to my earlier response we have completely discontinued this line of products which were made in India. We are sorry that it did not come up to standard and will continue to try harder to ensure that we only carry great quality products on our wen site.

Thank you once more for your helpful feedback Carole.

Kind regards
Harry Mayman

----------------------------

Dear Carole
Thank you for taking the time to review the Orange Striped Shawl and I am really sorry you were disappointed with it. We understood that you had returned it due a a flaw in the dye and we did refund you for the return postage as well as the whole order. Please do contact us directly if you have not received the refund.

We really do value all feedback and it does inform our buying decisions so I hope that we may may be able to help you more successfully in the future.

Kind regards
Harry Mayman

Oceniono na 5 z 5

A big hug for the mohair knee rug

I searched a lot of sites to find a suitable something for a 'new mum'. I wanted something which would keep her warm on those late nights/early mornings but that was very flexible.
I finally found just what I wanted at the Wool Company - why didn't I start there - I will next time!

28 sierpnia 2012
Opinia niezależna
Oceniono na 5 z 5

Cosy feet !!

Bought 6 black tipped sheepskin rugs as bedside comfort in our bedrooms and they are great on our white tiled floors. Didn't have to wait very long for delivery. Would recommend this company to my friends without doubt.

28 sierpnia 2012
Opinia niezależna
Oceniono na 5 z 5

Gorgeous!

The cashmere pashmina exceeded expectations. It's softness gives a feeling of luxury and comfort, and although it is large it is light and delightful to wear. The colour is subtle and looks expensive, and the tiny fluffy ends to the tassels add another unusual dimension. Excellent delivery service with constant information and a timed delivery. Altogether a winner!

28 sierpnia 2012
Opinia niezależna
Oceniono na 5 z 5

First Class Company!!!

Ordered a silk shawl and silk and cashmere pashmina. I was absolutely delighted by the efficiency of order and top quality of these goods.
Would recommend to all.

27 sierpnia 2012
Opinia niezależna
Oceniono na 5 z 5

Star performance!

I found just the present I was looking for on your easy to use web site, ordered the item - which is beautiful - and it arrived within two days. Thank you for a great product and great service.

23 sierpnia 2012
Opinia niezależna
Oceniono na 5 z 5

Nothing sheepish about this company!

I was amazed at the both the quality of service and quality of goods. I was informed by email as to the the status of my order. I was informed after just a couple of days that my order was going to be despatched, given the name of the person delivering it, and the time it would be delivered. All happened exactly as stated. The goods were of an excellent standard even down to the packing.
I have never known such service as this. If there was a six star rating this company would deserve it.

23 sierpnia 2012
Opinia niezależna
Oceniono na 5 z 5

Stress free purchase, item as described, absolutely gorgeous

Ordered the item on line but was unsure of the colour. Spoke to Customer Services who were extremely helpful and friendly. I wanted to order a pashmina for my holiday. I was unsure as to which one to buy, however the web site was very well structured and it made my decision very easy.
I thought the price was expensive at first having looked at other sites, but the quality is absolutely fantastic. I received the order within a couple of days and it is even more beautiful than on the picture. I love my pashmina and would be happy to deal with The Wool Company again. Many thanks....Fantastic product

22 sierpnia 2012
Opinia niezależna
Oceniono na 5 z 5

Superb service and great quality product received

Ordered the receiving blanket for baby's arrival. Having had one each handknitted for my own children, I wanted to get one for my first grandchild. I found this company and was delighted that I had. The service was first class and the blanket superb. Very happy with my purchase and no doubt will be back for more...now I liked the look of the shawls....!

21 sierpnia 2012
Opinia niezależna
Oceniono na 5 z 5

Don't waste time by searching, you won't find better!

I wanted to buy a blanket, and did my usual search through Amazon to find the best deal, but I could have saved time by going direct to The Wool Company, where I got a very good product and excellent service. I have since ordered a second blanket, secure in the knowledge that I can't do better! Because of my choice of colour, I had to wait 2-3 weeks for delivery for both, but that's no real hardship.

21 sierpnia 2012
Opinia niezależna
Oceniono na 5 z 5

Just as I imagined a lovely soft Merino wool blanket in Alaskan blue would be! Perfect - thanks

My daughter prefers blankets to duvets so I needed to get one wanted wool and immediately found The Wool Company on Google and within days a lovely soft merino wool blanket arrived and I particularly liked the fact it was blanket stitched round the edge not satin bound. The colour was as I imagine from the website and the purchase and website were smooth and efficient, great find - daughter enjoyed it at the weekend!! Well done, thanks

20 sierpnia 2012
Opinia niezależna
Oceniono na 4 z 5

Some problems but corrected quickly

There was a wrong blanket sent to me instead the one I ordered but later I was sent the correct one and the wrong one was given to me by the wool company.
The second lambswool blanket for baby was described as very soft for babies but it is not really soft as I wad told. Not the perfect blanket for baby skin.

18 sierpnia 2012
Opinia niezależna

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