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The Weight Clinic is a UK online pharmacy clinic providing personalised, pharmacist-led weight management care to eligible adults. We offer access to Mounjaro, Wegovy injection and the Wegovy pill, where clinically appropriate and approved by one of our specialist weight loss prescribers. Our service is built around ongoing patient support, not simply supplying medication. Every patient completes an online health assessment, and video consultations are available seven days a week whenever support is needed. Our specialist prescribers review each patient individually, answer questions and make sure the requested treatment is safe, suitable and appropriate. We support people starting treatment for the first time, as well as those transferring from another provider with evidence of their current prescription. Patients can contact our team through their online dashboard or by telephone for guidance throughout their treatment journey. We also provide ongoing reviews to monitor progress, discuss side effects and confirm that treatment remains suitable. Medication is dispensed by our own pharmacy and sent using next day tracked delivery. There is no subscription lock-in, and patients remain in control of their treatment at every stage.
509 Pinner Road, HA2 6EH, London, Zjednoczone Królestwo
4,3
19 recenzji
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Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
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Pharmacist had great knowledge and explained everything to me and my package arrived on time
Great service
Odpowiedź od The Weight Clinic
Thank you for your kind review. We’re delighted to hear that our pharmacist explained everything clearly and that your medication arrived on time. We really appreciate your feedback and are pleased you had a positive experience with The Weight Clinic.
I use my passport to apply schengen visa and it is not with me, i adk them if they can accept photo but nobody reply me and i call them but nobody answer the phone
Odpowiedź od The Weight Clinic
Hi Junhong,
We are sorry to see this review, as it does not reflect the full communication or support provided.
You first contacted us late in the evening on 28 July, and we responded at 11:32 pm, despite our published opening hours being 9:00 am to 6:00 pm. We then continued responding to your messages the following morning and confirmed that an alternative form of identification could be presented during your video consultation.
When you explained that you were travelling and needed an earlier appointment, we made an exception and arranged a consultation for 1:00 pm that same day, with approximately 20 minutes’ notice. The consultation was completed successfully, your treatment was approved, and we arranged for your order to be dispatched the following day to accommodate your travel plans.
We understand that you may have been concerned while awaiting clarification, but it is inaccurate to state that nobody replied. Our team responded outside normal working hours, continued assisting you the following morning, brought your appointment forward at very short notice, and resolved the delivery concern raised in your review.
We would appreciate it if you could update your review to reflect the complete experience and the steps taken by our team to assist you.
Ali is an excellent pharmacist! Great service. He ran me through everything clearly and helped me choose the right treatment.
Odpowiedź od The Weight Clinic
Thank you for your kind review. We’re delighted to hear that Ali explained everything clearly and helped you choose the treatment that was right for you. We really appreciate your feedback and are pleased you had such a positive experience with The Weight Clinic.
The process of setting up an appointment was fine. However, I felt misled: I completed the pre-assessment, and it said I qualified, but then the pharmacist asked me literally the same questions and disqualified me based on the same criteria. If it is a tick-box exercise, and not a service, I would much rather it told me I don't qualify straight away, and I wouldn't need to do this process.
Odpowiedź od The Weight Clinic
Thank you for sharing your feedback. We’re sorry that the assessment process felt unclear and left you feeling misled.
Our online pre-assessment provides an initial indication of eligibility, but a final decision can only be made following a consultation with one of our prescribing pharmacists, who must consider the information in full and exercise their clinical judgement.
We’re pleased that our Clinical Lead was able to contact you directly, review your concerns and provide further clarification.
fast delivery and consultation with the pharmacist 10/10 no complaints
Odpowiedź od The Weight Clinic
Thank you for your fantastic review. We’re delighted to hear that you were happy with both the pharmacist consultation and the speed of delivery. We really appreciate your feedback and your 10/10 rating!
I can't recommend The Weight Clinic highly enough!
I was on Mounjaro for a while, but when the prices hikes happened, I had to stop because I simply couldn't afford to continue.
A friend recommended The Weight Clinic, and I was shocked to find their prices are almost half of what I'd seen anywhere else.
I honestly couldn't believe it, and I was so relieved to finally find an affordable option.
A huge thank you is well deserved! I'm losing weight again, my leg pain has improved dramatically, and I'm so much more active now. It's made such a positive difference to my health and quality of life.
If you've been struggling with the cost of treatment, I would definitely recommend checking them out!
Odpowiedź od The Weight Clinic
Thank you so much for sharing your experience and for recommending The Weight Clinic. We’re delighted that you found our service accessible and affordable, and that you have felt well supported throughout your treatment journey.
It is wonderful to hear that you are making progress and feeling more active. Your kind words mean a great deal to our team, and we’re grateful that your friend recommended us.
Good experience information very good delivery good tracked parcel came when it said it was coming
Odpowiedź od The Weight Clinic
Thank you, Barbara, for your kind review. We’re pleased to hear that you had a good experience, found the information helpful, and that your tracked parcel arrived as expected. We really appreciate your feedback.
My experience with The Weight Clinic has been genuinely excellent from start to finish. Every stage of the process, from the first consultation right through to getting my treatment, was handled with real professionalism and efficiency.
I was especially impressed by my pharmacist prescriber, Ali Al Sibahi. He took real care to get a full picture of my medical history, walked me through every treatment option available, and was upfront about both the benefits and the possible side effects before anything was decided. At no point did I feel like I was being hurried along, he was patient, easy to talk to, and clearly knew his subject well, which made a real difference to how comfortable I felt.
The medication itself turned up quickly, and the clinic kept me in the loop the whole way through. I'm already noticing positive changes, and there's real peace of mind in knowing the whole process is being overseen by properly qualified healthcare professionals, rather than just ordering medication from an anonymous website.
I wouldn't hesitate to recommend The Weight Clinic to anyone considering a safe, medically supervised route to weight loss. A big thank you to Ali Al Sibahi and the rest of the team for making everything so smooth and stress-free.
Odpowiedź od The Weight Clinic
Thank you, Omar, for taking the time to share such a thoughtful review. We’re delighted to hear that you felt informed, comfortable and well supported throughout the process.
Ali and the wider team will be very pleased to know that their professionalism, clear explanations and patient-focused approach made such a positive impression. Providing safe, clinically supervised treatment alongside reliable communication and delivery is extremely important to us.
Thank you again for your kind words and recommendation. We look forward to continuing to support you throughout your treatment journey.
Odpowiedź od The Weight Clinic
Thank you for your review! We’re pleased to hear that you found the process straightforward and hassle-free. We really appreciate your feedback.
From my first conversation with the Pharmacist to the tablets arriving the next day - the process was seamless and transparent.
The ongoing support from the Pharmacist helps me achieve my goal to reduce weight and I can’t recommend The Weight Clinic enough!
Odpowiedź od The Weight Clinic
Thank you, Raj, for your fantastic review. We’re delighted that you found the process seamless and transparent, and that you’ve valued the ongoing support from our pharmacist team. Your recommendation means a great deal to us, and we really appreciate you taking the time to share your experience.
I had an excellent experience with The Weight Clinic. From my initial consultation through to receiving my treatment, everything was professional, efficient and well organised.
My pharmacist prescriber, Ali Al Sibahi, was outstanding. He took the time to understand my medical history, explained all of the available treatment options, discussed the benefits and potential side effects, and made sure I felt comfortable before starting. I never felt rushed and really appreciated how approachable and knowledgeable he was.
The medication arrived promptly, communication was excellent throughout, and I’ve already started seeing positive results. It’s reassuring to know you’re being looked after by qualified healthcare professionals rather than simply buying medication online.
I would happily recommend The Weight Clinic to anyone looking for a safe, professional, medically supervised weight loss service. Thank you to Ali Al Sibahi and the whole team for making the process so straightforward.
Odpowiedź od The Weight Clinic
Thank you, Hussein, for such a detailed and thoughtful review. We’re delighted that you found the process professional, clear and well organised, and that our communication and delivery met your expectations. We’ll be sure to pass your kind comments on to Ali and the wider team. Your recommendation means a great deal to us.
Odpowiedź od The Weight Clinic
Thank you, Ahmed! We’re delighted to hear that you’re happy with your experience. We really appreciate your kind feedback and support.
Finally we got a perfect service which helps us to maintain our health and work together. Just booked to see how actually it works and now I have enrolled my self with them. This is an absolute and most awaited service from the best clinic one person could ever have.I ma so satisfied with ther online consultation and next day delivery.Highly Highly recommend to meet your health needs with hectic life .
Odpowiedź od The Weight Clinic
Thank you so much, Dipen, for your thoughtful review. We’re delighted that you found the online consultation convenient and the service easy to fit around a busy lifestyle. It’s also great to hear that your delivery arrived promptly. We really appreciate your recommendation and support.
Odpowiedź od The Weight Clinic
Thank you, Ali! We’re delighted you had a great experience with our service. Your recommendation means a lot to the whole team, and we really appreciate you taking the time to leave a review.
really impressed with the service, spoke to a prescriber same day and my wegovy pill was dispatched for next working day delivery.
Odpowiedź od The Weight Clinic
Thank you, James! We’re delighted you were impressed with the service and that you were able to speak with a prescriber the same day. It’s great to hear your order was dispatched promptly for next working day delivery. We really appreciate your feedback.
im really happy with the service - the prescriber was lovely and it's definitely useful having the video consults... delivery came next working day... thank you
Odpowiedź od The Weight Clinic
Thank you for your lovely feedback! We’re delighted you found the video consultation helpful and had such a positive experience with our prescriber. It’s also great to hear your delivery arrived the next working day. We really appreciate you taking the time to leave us a review.
Odpowiedź od The Weight Clinic
Thank you, Ali! We’re so pleased to hear that you’re happy with the service. We really appreciate you taking the time to leave us a review.
The most efficient online weight loss clinic. Ive had such an amazing experience from the online consultations to the aftercare service by Himani and Fatma. Thank you so much to the team.
Odpowiedź od The Weight Clinic
Thank you so much, Odai, for your wonderful feedback. We’re delighted to hear that you had such a positive experience with our consultations and aftercare. We’ll be sure to pass your kind comments on to Himani and Fatma. We really appreciate your support!
Great customer service and quick delivery !
Odpowiedź od The Weight Clinic
Thank you, Vithushana! We’re delighted you were happy with our customer service and delivery. We really appreciate you taking the time to leave us a review.
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