I did not realize I was signing up for a subscription. As soon as I did, I contacted company via email and received a prompt reply on a Sunday. My subscription was cancelled by Joan in a very timely... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Love the product for either partner or solo play! Great brain exercising. I had purchased more than 1 item but hadn’t opened the second one for over a year- discovered a defective block #4 (stickers... Zobacz więcej
Games are fine, the Shady way they auto subscribe you to their 'Game Club' is garbage. The cancelation policy, once you find it, says you can cancel by 'Logging into your customer account and clicking... Zobacz więcej
I have a six year old grandson who LOVES The Uzzle. He especially enjoys beating me, which is often. I enjoy seeing his brain at work. This Uzzle puzzle is amazing. It is very educational, quick th... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
It is the most fun, competitive, and challenging game you will ever play. We combined the challenge of puzzles with the competitiveness of board games.
Dane kontaktowe
Stany Zjednoczone
- help@theuzzle.com
- theuzzle.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 97% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I purchased this game for the grandchildren
I purchased this game for the grandchildren. From the 4y.o to me it was a great family game. Purchased another one to keep at my house for when they visit.
Love playing The Uzzle
Love playing The Uzzle. What fun, and great for the “grey matter”! Needed, for we Seniors…. Hope to get the grandkids involved too….,
Perfect for EVERYONE !
Got this for my grandkids and a relative of there’s had a stroke and we realized it would be good for her to play with us. IT WORKED! , she got to have fun too with us , and it helped her .We told her physical therapists and the said they were going to get it and use it for ther patients . ITS AWESOME ! FUN ! Just all around perfect .!
Easy to order from
Easy to order from. Fun game and you get extras.
I ordered the Uzzles for Christmas…
I ordered the Uzzles for Christmas gifts for my children and grandchildren. They love them.
When I asked for the monthly subscription to stop. It was stopped immediately. No beating around the bush.
Everyone Enjoyed
Can be simple for littles can be more…
Can be simple for littles can be more challenging for adults give it a go! Much fun.
Great game, very intuitive but easy for kids and adults are like
A very fun game that’s very intuitive and can be extremely difficult or easy depending on what Card you play. Very easy to pick up the even young children to join joining and very similar to the game square up if you’ve ever played that.
I would like to see more cards as I feel you could probably learn the patterns after awhile, but I’m sure they can release extra Card packs at some point
It’s very well-made and one nice thing is that it comes with additional stickers if they ever come off of the blocks
THEY DIDN'T TRAP ME INTO A MEMBERSHIP
I ordered and received the Uzzle game for my grand children for Christmas. I didn't realize it enrolled me in a membership I didn't want. When I was notified of this, I reached out to Uzzle and explained the situation. They were very helpful and honorable. They canceled my membership and the recurring charges that could occur immediately-no hassle! What a refreshing change to deal with a conscientious company. Thank you!
Apparently I ordered a subscription..
Apparently I ordered a subscription... ugh. This was not made clear. The website says you can sign on to your account to cancel subscription only there is no such thing. No where to log in... THEY GOT ME! SCAM! Sent them email, hoping to have resolved soon. It shouldn't be this difficult.

Odpowiedź od Uzzle
Misleading customer service and user experience
My mother purchased a game from Uzzle, and has now been receiving games in the mail regularly. Now that I'm managing her finances, I've discovered that she's been signed up for a subscription that she never intended to sign up for, and there's no obvious way to cancel it on their web site. A call to their customer service gives you a voicemail that says to go to their web site where, as previously mentioned, there's no way to sign into your account or manage your subscription. I've sent an email and disconnected her PayPal auto-pay to this company.

Odpowiedź od Uzzle
Uzzle is an excellent way to keep your mind active
We love this new game of Uzzle, really makes you think, it’s a great gift, we got our adult daughters playing with us and even they loved it, very different to our usual games, excellent way to keep the mind thinking 🤔
We bought 3 games, 2 for gifts and 1 for ourselves and we recommend it 100%
If You’re Not Part of the Uzzle Family You're Missing Out!
An ad for Uzzle popped up on my Instagram feed, and I knew my grandbabies would absolutely love it. I bought it as a Christmas gift, and they couldn’t wait to play it the very next day. They spent two weeks with my husband and me, and Uzzle was their favorite game, surpassing all their other toys.
I couldn’t resist taking advantage of their incredibly generous after-Christmas specials, which included five games. I also ordered the Uzzle extension! The extension arrived and the moment it was delivered, my grandbabies and I were hard at work on Level 5 - I’m not good AT ALL!, The additional games are cleverly hidden away until my grandbabies’ 10th birthday next week.
Unfortunately, due to a backorder, the five-game set was delayed, and I was worried I wouldn’t get them in time. I reached out to the seller, and Bernadette was incredibly understanding and kept me updated throughout the process. When my order finally arrived, it included two extra board games for free! That’s the kind of customer experience that truly keeps me coming back!
I’ve already made up my mind to purchase an Uzzle board game for my nieces, nephews, and even my “fake nieces and nephews” who are turning 12 or under this year. I think that’s about 11 or 12 households!
We’ll be a part of the Uzzle family, sharing our own incredible stories and creating unforgettable memories together!
Quality games and outstanding customer service!
My very first order had products missing so I contacted customer service and they more than made it right. That restored my confidence in a company I had not done business with before! They had a Christmas special offered and I now felt confident to purchase again! We took the Uzzle games on vacation with us shortly after they arrived and played them with our grandchildren. The joy we had playing with them and watching the excitement and laughter in them made a very memorable time for us all! When the Christmas bundle arrived my grandchildren couldn’t wait to start playing them! Thank you Uzzle for offering quality products and exceptional customer service! It’s been a pleasure doing business with you!
Ordered and never received product
Ordered and never received product. Customer service is non existent. Worst company ever do not order from this company

Odpowiedź od Uzzle
I did not know that a previous order…
I did not know that a previous order had the provision that I would receive new game every 2-3 months unless I canceled my subscription. So not know this, I received the first shipment in early January. I contacted Uzzle and after 3-4 emails between the two of us, Uzzle refunded the total cost of the two games I received, plus allowed me to keep the games. I gave the games to one of the local elementary schools that my granddaughter attends.
Not happy as the puzzle company is…
Not happy as the puzzle company is charging my card for games I didn’t order! Trying to figure out how to stop them but am getting no response!

Odpowiedź od Uzzle
My grandson and the whole family loves…
My grandson and the whole family loves the game. Customer service was very helpful. Thank you so much
Do not order directly from this company
Although the game is good, do not order from the company itself. Find a store to buy it from. When I ordered, they offered a “free” gift. I didn’t pay attention to it, but a month later was charged $30 for a subscription, because I didn’t send the gift back! Apparently it was a free trial!
Update: I did finally hear back from Uzzle, and they refunded the extra charge. Just be careful to read your invoice before buying from them.

Odpowiedź od Uzzle
Fun games and great customer service!
Doświadczenie Trustpilot
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