Uzzle Recenzje 

373
Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I did not realize I was signing up for a subscription. As soon as I did, I contacted company via email and received a prompt reply on a Sunday. My subscription was cancelled by Joan in a very timely... Zobacz więcej

Oceniono na 5 z 5

Love the product for either partner or solo play! Great brain exercising. I had purchased more than 1 item but hadn’t opened the second one for over a year- discovered a defective block #4 (stickers... Zobacz więcej

Oceniono na 1 z 5

Games are fine, the Shady way they auto subscribe you to their 'Game Club' is garbage. The cancelation policy, once you find it, says you can cancel by 'Logging into your customer account and clicking... Zobacz więcej

Oceniono na 5 z 5

I have a six year old grandson who LOVES The Uzzle. He especially enjoys beating me, which is often. I enjoy seeing his brain at work. This Uzzle puzzle is amazing. It is very educational, quick th... Zobacz więcej

Informacje dotyczące firmy

  1. Producent zabawek i gier
  2. Sklep z grami

Napisane przez firmę

It is the most fun, competitive, and challenging game you will ever play. We combined the challenge of puzzles with the competitiveness of board games.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

373 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 97% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(373)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 154

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

This review is based on the company's customer service…

This review is based on the company's customer service after I had an issue with my purchase. I bought a game from them and a second game was included at no additional price. After checking the. Company's reviews, I decided to support a small business and buy the game from them instead of Amazon, and with the understanding the second game was free. Then I got an email from the company saying the second game was given as a trial under a subscription plan. I had no idea, and wrote back telling them I did not intend to subscribe and did not know I was effectively "renting" the second game. Long story short, their customer service rep responded immediately, apologized for my confusion, cancelled my subscription, and let me keep the second game. Although my husband suspects the rep was a well trained bot, the correspondence was immediate, respectful, and solved the problem. It renewed my resolve to buy from small businesses when possible and -- after a check online to affirm the business is legitimate and well run -- to continue considering companies that rely on social media to secure customers. Good job, Uzzle.

21 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

A huge hit for all ages!

We bought Uzzle some years back because we were curious! We took in to NC and shared it with our grandkids now 10, 12, and 14. They LOVED it, so it is now a staple for every time we visit! We forgot it once and now when we are coming they always give us a reminder. We use all 4 levels with them! Fast forward to recently and we have grandkids here in CO so we introduced it to them. Our 5 year old can beat us at it! He also loves the Uzzle blocks but he is so bright that he has aced those. These games are brilliant for the mind AND for interaction. We also took it to a seniors citizen group for game night. It was a huge hit and I think I "sold" some that night! 5 out of 5 stars, and 10 if there were more!

9 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

The Uzzle game is fantastic!

The Uzzle game is fantastic!! No complicated rules and instructions, just use the blocks to create what you see on the card faster than the other players and you win! As an older adult, I am always looking for ways to keep my mind active. The Uzzle is a great way to do that. You can even play solo and have a mental workout anytime!! My family enjoys the game very much and we highly recommend it. Thank you The Uzzle crew for creating such a simple, fun, family game.

28 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

I’m getting an Uzzle game.

Even though I have not received my game that I ordered six months ago, my experience in talking to the company has been rewarding. I ordered a game for my granddaughter at Christmas and she just loved it when we played it. I did not do very well. So I thought I’d order my own game and I’m gonna practice so that I can maybe beat her.

9 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Six year old victory!

Brought the game out when family was here for Mother's Day. Our 6 year old granddaughter won the first game, beating her big sister and the adults playing. Her grin alone was worth the cost of the game.
Thank you.

24 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Great game for two people and…

Great game for two people and especially with you're grandchildren. Worth buying the game I find it challenging when playing against others. 👍👍👍👍👍Great game to play after dinner.

5 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Bernadette

Bernadette, Was the Best customer service I ever Had.She replied to all messages we sent to resolve the Uzzle shipment.Its great to have a Company stand by their product and have people that care.

3 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

So Poor on Customer Support & crappy website

This company seems to be a sham. It defaults you into a subscription when trying to purchase a game for Christmas. On the Uzzle website, there are directions for unsubscribing, but one cannot find a log in screen to your account - therefore you cannot unsubscribed. I have sent OVER 10 Customer Request to the Use contact, and have not received ANY replies - other than my message was received and someone will contact me in a day or two. The games are okay, but the company treats their customers like people at the Hotel California, you can get in any time you want, but you can NEVER leave.

11 stycznia 2026
Opinia niezależna
Logo Uzzle

Odpowiedź od Uzzle

Hi Brian,

Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating this situation has been for you.

After receiving your inquiry, we immediately canceled the subscription that you signed up for, so there are no active subscription charges associated with your name. We have also been reaching out to you regarding your request and have provided a proposed resolution. However, we have not yet received a response from you.

We genuinely want to help resolve this matter and ensure you have a positive outcome. At your earliest convenience, please reply to our previous messages so we can proceed with the request and finalize the solution we've offered.

We appreciate your patience and look forward to hearing from you soon.

Best regards,
The Uzzle Team

Oceniono na 5 z 5

From beginning to end the customer…

From beginning to end the customer service was great, very attentive and followed up to make sure we received our package. The game is amazing and our big family with young teenagers and small children love to play, it a great way to enjoy family time .

20 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Absolutely horrible experience

Absolutely horrible experience! They surreptitiously hook you into an ongoing subscription. When you ultimately realize what is going on and request to return the unopened games and get a refund, they offer you a 50% discount on the games rather than return your money. I did not order, nor did I want, the additional games. After multiple attempts to resolve with the company, I requested that my credit card company remove the charge.

7 lutego 2026
Opinia niezależna
Logo Uzzle

Odpowiedź od Uzzle

HI Jennings,

We're truly sorry to hear about your experience and understand how frustrating this must have been.

We genuinely want to look into your concerns and help resolve them. However, we weren't able to locate an order under the name used for this review. We also reached out previously to request a few more details so we could investigate, but unfortunately, we didn't receive a response.

Please reply with your order number or the email address used when placing the order. We'll personally review your account, investigate what happened, and work with you to find a resolution.

We appreciate the opportunity to make this right and hope to hear from you soon.

Best,
The Uzzle Team

Oceniono na 1 z 5

I ordered uzzle and I’m in Canada and I…

I ordered uzzle and I’m in Canada and I still haven’t got it. It’s going on three months now. I notified them once they said it was coming but after two months it’s still not here

12 stycznia 2026
Opinia niezależna
Logo Uzzle

Odpowiedź od Uzzle

Hi Esther,

We sincerely apologize for the continued delay and any inconvenience this has caused. Due to an unexpected issue with our shipment, we are still awaiting the complete inventory needed to fulfill pending orders, and we now expect this to be resolved by the end of the month.

We truly appreciate your patience and understanding throughout this process. We also recognize that, based on your previous emails, you preferred to keep your order open and were willing to wait.

However, to avoid causing you any further inconvenience or uncertainty, we have taken the step of canceling your order, and a full refund has already been issued.

Your satisfaction is very important to us. Once the game becomes available again, we would be more than happy to assist you in placing a new order and ensuring a smoother experience. If there’s anything else we can do for you in the meantime, please don’t hesitate to let us know.

Thank you again for your patience and understanding.

Best regards,
The Uzzle Team

Oceniono na 5 z 5

Fun for all ages

We received Uzzle as a gift and have really been enjoying the game as a family. It's fun for all ages! Games are quick and it's super easy to set up, which makes it a perfect activity. One of the game pieces we received was missing a sticker. It's rare these days to have a positive customer service interaction, but I wanted to say thank you to the Uzzle team for quickly responding. I was expecting to just get a replacement game piece, but they actually sent us a whole new game, which will allow more players to play. Can't wait!

18 marca 2026
Opinia niezależna

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