I bought some simple flat white laces for my Crown Northampton trainers and they are excellent quality. I wouldn't bother writing a review about shoelaces normally but these are excellent, old-school... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I purchased multiple sets of shoe trees and encountered a defect in one pair. Shoe Snob took the initiative to contact me and promptly offered a refund for the faulty item. Overall the product deliver... Zobacz więcej
I ordered the fantastic Saphir Mink Oil Shoe Renovator : which arrived very well packaged and very swiftly : I did not expect the complimentary extras : a perfect pair of boot-laces for my magnifi... Zobacz więcej
Repeat customer for the alderwood shoe trees, so you can draw your own conclusions on that score. The Shoe Snob customer service kept me abreast of the despatch schedule via Royal Mail's Tracked 48 se... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
2 Marshall Street, W1F 9BA, London, Zjednoczone Królestwo
- info@theshoesnob.com
- theshoesnob.com
4,7
Doskonała
221 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic product
Fantastic product, arrived well packaged and promptly. Customer service, communication and updates were exceptional. Very happy customer. Highly recommended.
13 marca 2023
Trainer laces
Searching for 130cm replacement trainer laces as not an easy thing to purchase and did not want to use Amazon. Unfortunately ordered 3 pairs thinking would be useful but I did not notice the width of the lace and not what I wanted. Paid for first class delivery on top and received 4/5 days later with a large second class stamp on envelope they arrived in. All round a waste of £10.20 but my fought I should have ordered from slave labour Amazon.
2 marca 2023
Always a great service 👍
23 stycznia 2023
Odpowiedź od The Shoe Snob Store
Dear Steven, your order was handpicked and packed in immaculate condition. Royal Mail must have damaged the item in transit. We will be contacting you to investigate this matter further and file a complaint with Royal Mail as well. Thanks for bring this matter to our attention.
The Shoe Snob Team
EXCELLENT LACES
Very good price, prompt delivery and of course the first class quality of the boot laces.
23 stycznia 2023
Repeat customer for the alderwood shoe…
Repeat customer for the alderwood shoe trees, so you can draw your own conclusions on that score. The Shoe Snob customer service kept me abreast of the despatch schedule via Royal Mail's Tracked 48 service. Props also to the Royal Mail driver who arrived with the packages within the first 90 minutes of the advised 4 hour delivery window.
13 stycznia 2023
Good service fast delivery considering…
Good service fast delivery considering issues with royal mail over xmas. Julian was helpful and did his best to chase up my delivery
28 grudnia 2022
Great product delivered really quickly.
5 stycznia 2023
Great customer service
Great customer service.
There was a stock issue with some of the items in my order and I got a call about it, not just an email, with the intention to find the best solution for me. It turned out a partial refund was best and they resolved that no problem. There were issues with the postal service (not the shoe snob) which meant I missed my delivery and had to be sent back to them, which took a very long time. When they received the parcel, they called me again to try to get it back to me ASAP.
5 grudnia 2022
Excellent service
Excellent service. Unsurpassed understanding of their customers ad the specialized product they need
29 września 2022
Great quality and service
26 sierpnia 2022
This is a great company with excellent Customer Service.
Although there was a delay in receiving my purchase, I was 'phoned by Julian who was very apologetic to explain the hold up. He phoned me for a second time and I was very impressed at his courtesy and kindness. When the socks arrived my husband was delighted with their quality and I sent for another pair.
Other companies should sit up and take lessons from Julian because he is the epitome of what Customer Service should be. I would certainly recommend this Company and hope to use it again in the future.
29 lipca 2022
Review of polishes
Regular customer of Shoe Snob ,never disappointed with the products .
12 lipca 2022
Superb customer service
Superb customer service from Julian and the Shoe Snob team.
Followed up months later (without me prompting or asking - tbh, I had forgotten about it) on an original order for some laces I had been looking for but that were out of stock at the time I ordered. Julian got in touch with me and sent me 2 pairs free of charge. First class customer service. Highly recommended.
10 lipca 2022
Opinia niezależna
No communication
The ordering process is just fine but there is no communication as to when they ship it out or a tracking number to see when it will arrive.
The order was shipped out over seven days after it was placed and again there was no communication as to why it was delayed or that it was actually shipped.
Only after reaching out did I receive confirmation that they will be shipping out the next day.
29 czerwca 2022
Excellent Service Standards
My order was processed and confirmed very quickly and I was offered an alternative for an out of stock item. Confirmation of despatch was followed by an anticipated delivery date. My package was delivered a day earlier than anticipated. Excellent service all round
29 czerwca 2022
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