The Saber Factory Recenzje 322

The saber is really great quality! Superb craftmanship. All parts and tools were accounted for, plus extras. Shipped in a lot less than 20 days to my surprise.

Received my very expensive Obie Wan Kenobi saber. Charged it over night. Followed all instructions and the button on hilt to turn it on doesn’t work. I only got it to turn on through the app and even then only sound worked but the blade doesn’t light up. Tried all troubleshooting suggestions from website and still doesn’t work. EXTREMELY DISAPPOINTED. The only reason you’re getting two stars is that the save itself is beautiful.

UPDATE: Customer support has been wonderful in responding to me. We have figured out what appears to be the issue. Once I receive the new parts and can confirm everything works as it is meant to, I will update my review.

UPDATE TO MY UPDATE: Customer Service has gone above and beyond in helping me solve any issues I had with my saber. The core has been replaced and my Obi-Wan Kenobi Saber is absolutely INCREDIBLE. This is when a company truly shines, on the off chance something goes wrong they make it right AND even personally followed up with me about it. If you're on the fence about The Saber Factory, don't be. This is THE shop to get an unbelievable saber.

The product is awesome great quality. However, it is too easy to mess up settings on the lightsaber, and the instructions manuel should tell you everything the lightsaber does but it doesn't, so you lose 1 star for that reason. And, you lose another star for the code on the other side of the box not being set to the default 000 I had to force my box open.

Time for my honest review of both the Lightsaber and the company Saber Factory. i will start with the positives. It arrived, and it had a sturdy carry case. Now the Negatives, the Hilt felt cheap, the plastic cowling on the front of the hilt was wobbly, did not fit correctly, and the power button worked 50% of the time. Gesture controls worked 50% of the time, the rest of the time, you are twisting your wrist like a madman trying to shut the thing down. The Bluetooth module, next to useless, disconnects every 20 seconds. it fared a little better when the control module was exposed, so seems like the covering smothers a lot of the signal. i can only assume a weak voltage input was used. and lastly, the Sound, even on 100% volume it was just no where near the sound you get from Theory Sabers, Saber Forge or Vaders Vault, in which i have those 3 to compare it to. and both Theory and Saber Forge came in at the same price. So, enough about the Lightsaber, its not worth the money, build quality and componants are not worth the $435+ price tag. Now, the customer support team, this is where they really fall short. there is no contact number, there is no real returns policy. I was told i had to ship it back to France at my own cost, bearing in mind i live in Singapore, and was told to insure it as they would cover any damages. they kept reinforcing that it had to be in brand new condition. or they wouldnt except it. basically putting every caveat in the way to stop me sending it back. i worked out from Singapore to ship this back to France insured, would cost me $100, so pretty much a non starter there, and they know this. i have left numerous messages now asking for them to at least ship out a replacement module, but it takes near on 12 hours to get a response. All in all, a very bad experience with this company. I strongly do recommend Theory Sabers instead. Same price and these guys are passionate about their products.

I’ve gotten sabers from other companies, and this one is definitely not the worst but far from the best. Compared to other sabers, including the Disney legacy sabers it didn’t feel nearly as good to hold. It almost felt…cheap? When the saber arrived the ignition switch was faulty and they ended up releasing a video on how to fix the defect, there is something off about having to play tech support for a brand new saber you just spent hundreds on.

Now for the pros. The blade and the effects are beautiful. It is very sturdy and responsive. The battery doesn’t live very long but it lives long enough for you to get the fun you want out of it. The hilt motions take a little getting used to but once you do it’s pretty responsive and fun.

I unfortunately cannot recommend this saber to an active collector but a casual owner would love it. For the price point I’d check out some of the known competitors as if you spend just a little more, you will get much better quality.

Faced a defect on my light saber, however staff was prompt in replying and have helped arrange for a replacement very quickly. Will purchase again soon!

The saber is amazing. Great quality and awesome functionality for a good price.

the lightsaber arrived faster than expected, it was really simple to use ,i had a lot of fun playing it and it is a nice collection and decoration

Price and quality of the saber's

Product is sturdy and have a nice feel. The sound effect and colour are awesome.
But packaging could be better. Product was cling wrapped but they just put 3 random sponges that do not fit the product or prevent it from moving around in the box during delivery.
Received the product in good order and thanks for the pen drive free gift.

Build quality was, just ok. Cheap plasticy core with some buttons that don't work on the saber itself. The instructions are generic and don't help at all as to the operation of the saber. It took like an hour to figure out how to just turn it on, now I need to figure out a number of the functions.

Exterior build quality is good, all metal and looks nice. If your looking for a saber id look elsewhere.

The lightsaber got to Mexico in perfect condition, when I bought it the email said it will arrive in a sour 20-25 days and it got before that.

While it took a little longer to receive it, I am happy with this Saber. However, I do have to question the position of the activation button, as it is not accurate to the Revenge of the Sith Version.

Kevin was incredibly helpful in correcting issues with my saber. It is now working wonderfully.

I got exactly what I ordered and I'm grateful. Works perfectly

I ordered two light sabers and even though only one saber was delivered in the first place, I got immediate response to my reclamation and a compensation gift. I was very pleased with this service.

Très bon sabre, un très bon sol qui accompagne parfaitement les mouvements. Seul petit point négatif mais normal, le temps de batterie est trop court (entre 1h et 2h).
J'ai acheté les lames un peu trop longue pour les combats mais j'arrive de plus en plus a les manier donc c'est bon 😁

Am going to buy more, I like how the sabers are bright.