Rockfish Seafood Restaurants Recenzje 

We’ve enjoyed many lovely meals at Rockfish but this wasn’t the greatest. Early on a Monday evening in Poole there was a lively atmosphere and good service but the food was a little disappointing. We didn’t look at the menu and ordered a shared crab starter followed by fritto misto with a portion of chips and a salad, which we’ve enjoyed on previous occasions. The crab was slightly watery, not a lot of it for £18 and came with only half a bread roll. The fritto misto consisted of two tiny whole fish, one prawn, two small pieces of white fish and some unidentifiable battered shredded things I assume were squid, although not like any squid I’ve had before. It was ok but not as good as usual. My partner paid the bill as a treat for me. With an IPA, a Lucky Saint and a couple of espressos it came to nearly £100. When I saw it I realised we’d been charged for the chips and salad, unlike previous occasions when these were included in the price of the main course. That extra £10.00 pushed the meal into the “I’ve been ripped off” category as opposed to the “expensive but just about ok” category. I suppose the moral is “always look at the menu”, but I’m not sure I’ll bother again.

Rockfish Poole- chatty friendly staff but main course arrived one hour after ordering. Had crab for starter, three spoonfuls of white meat two of which had shell in and three spoonfuls of brown meat. Which at £18 was both pricey and disappointing. Main course was fresh and well cooked. OK but would not rush to revisit.

Budleigh Saulterton rockfish
Subject: Formal Complaint – Unacceptable Treatment and Forced Removal During Meal over assistance dogs.
Dear Manager / Customer Service Team,
I am writing to formally complain about the deeply upsetting and unprofessional way I was treated at the end of my meal today.
I arrived and ordered a meal that I was treating myself to, spending £51 in total. I received my starter (mussels) at 12:18. At approximately 12:30 a member of staff approached, asked if I had finished, and attempted to take my plate while I was still eating. I clearly said I had not finished. By around 1:00 pm I was on my second course and had only just started one of the tacos when the incident occurred.
A lady entered with a poodle. My dog, Narla, barked briefly. The sound echoed a little in the space, but it was not prolonged or excessive. I was seated in the upper section of the room, away from other diners. I immediately asked for a minute so I could gather my things and leave calmly. Instead, I was told in no uncertain terms to get my belongings and leave at once. No attempt was made to help me or allow me a moment to pack up.
If a restaurant is not dog-free, then it has to accept that dogs may bark. If management does not want that possibility, the venue needs to be made dog-free. Forcing a paying customer out mid-meal because of a brief bark is neither fair nor reasonable.
I left in tears. My hands were shaking. A young male member of staff was the only person who showed any kindness – he helped me with the dogs, transferred the remaining food into a doggy box, and escorted me to the external window so I could pay. When I reached the window I was further criticised for having been there for an hour, despite the fact that staff had earlier invited me inside rather than leave me eating outside.
I find the entire episode absolutely disgusting. I was a lone female customer who had spent a significant amount of money and was simply trying to finish a meal I had treated myself to. The staff member who insisted I leave immediately could easily have given me a short period of time and spoken to me with basic courtesy. She has curly sandy coloured hair and very noticeable cuts all the way up her arms.If she has trauma to dogs then why let me in and get to my main course to be so rude.
Instead I was made to feel unwelcome and humiliated.
I would like a full explanation of why I was treated this way, confirmation of what training your staff receive regarding customers with dogs, and a formal apology. I also expect to hear what steps you will take to ensure this does not happen to anyone else.
I look forward to your prompt response.
This is going to head office also.

Not the best experience, disgusting delivery no backups when we’ve got a problem until this day nothing for a company at this size they should’ve said what went wrong and how long it was gonna take to put it right

Love Rockfish! Have been going for years and always have the best seafood. Ordered from the Online Seafood Market too. Couldn’t recommend it more.

Absolutely love this place! I've visited a few Rockfishes now and am continuously blown away by them! The service is always brilliant, such friendly staff, and the fish is consistently cooked to perfection. Think it's brillian what they do with their mission and sustainability too - you won't find other restaurants offering this level of diversity for british fish - it's wild! Love love love and will keep going back

I am a fairly regular lunchtime customer of Rockfish Plymouth. I visited today but I was earlier than usual (1150). The door was unlocked so I walked in only to be told by a staff member I had not seen before that "we don't open until 12 noon". In other words "get out". My questions are 1. Why was the door unlocked, and 2. Why wasn't I invited to sit down for 10 minutes until they opened. I will not be returning.

We went to the takeaway this evening for cod and chips for two, as we’ve done many times before, and until today we’ve never been disappointed. Unfortunately, this was the first time the fish tasted stale and as though it had been fried in old oil. We both commented on it straight away and were genuinely shocked and disappointed that our regular spot seems to have dropped to the standard of an average chippy — if not lower.

Honestly, we could have saved ourselves the trip and gone somewhere local that’s cheaper and serves fresher food. Has RockFish now joined the cost-cutting “old oil” club?

Exmouth:
Disappointing, expensive and greasy - just poor. Staff friendly but sadly the food was very forgettable. We’ve tried a few times now but no more.

I wrote a review of an appealing meal we had at rockfish brixham 24th April 2025.
11 months later rockfish exmouth replied complaining to trust pilot that they thought my complaint wasn’t about them.
They are correct it was rockfish brixham I reviewed.
So 11 months after the event a response from the rong restaurant.
But never any responce from rockfish brixham.
Absolutely appalling I will never go to nay of there establishments again

We had booked a table for two a wedding anniversary celebration. But left feeling completely under deflated. The staff were lovely, helpful and understanding, and appeared to be in agreement with our view. The starters were fine through small, these had to be some of the smallest oysters from the sea! For the main we ordered the platter for two people (£70). When this arrived we were almost expecting to see a second platter, it was a little more than enough for one but not enough for two, and looked extremely lacking, in its taste it did deliver. It looked like it was lacking grandeur and definitely not a show stopper. Don't get me wrong, the taste and freshness won through, only the whole dish needs to be raised up. Overpriced for what was served to the table. Thumbs up to the table server, a star.

Well where do I start first time going to rockfish in Plymouth I am disabled and as soon as me and my mum arrived today for Mother’s Day it’s was more than wat I thought it would be the waitress and staff were absolutely fabulous helped me and mum to our table and they gave us time so we could look at the menu and then this lovely lady came over and explained the catch of the morning so wat was caught that morning which was amazing then she took our drinks order and while she did that we chose wat we wanted for starters and mains the quality of the fish was absolutely superb very delicious I even tried fish that I had never had before and my mum the same absolutely amazing prices with every bit I spent absolutely amazing experience with definitely be going back again thank you all so much for a wonderful first visit superb hospitality and service **************** more than 5* in my view love love love xxxxxxxx

My starter was overpriced,Ive never had such bad calamari, tiny pieces and tasteless.
I had a very small portion of battered fish that was ok,the chips were awful very tiny and very small portions.Mushy peas were nuked and for £3:50 a portion it was laughable.
Nearly £30 for nothing special!!
The staff are knowledgeable but not attentive as we had to ask for the drinks menu twice.
My wife had the chowder and enjoyed it.
Hopefully the other restaurants in your chain are different to Weymouth.
Overall a normal chip shop with tourist prices.

Weymouth Restaurant We had an absolutely top-notch meal here for my partner’s birthday. From the moment we arrived, the greeting was so warm and welcoming, with birthday wishes offered straight away. There was a lovely birthday message waiting on the table, along with a complimentary glass of our choice, which was such a thoughtful touch.

The ambience was wonderful, the staff were incredibly friendly, and the level of service was exceptional. Everyone clearly knew the menu inside out and delivered food and drinks with true professionalism. As for the food, it was completely off the charts, absolutely delicious.

Thank you so much to everyone involved. I had all your names written down but sadly misplaced the paper. To everyone who worked on 16/01/2026, thank you so much. xx

Always go for the hake at this place. Can't go wrong! Decent prices and good quality.

Rockfish Weymouth. The experience when walking in wasn’t great, empty restaurant and apparently the table we wanted was booked !!! The food was at best average and for mains and a drink for £72 it was overpriced. Waitress didn’t serve extra portion of ships as ordered and left feeling hard done by. Wouldn’t frequent this chain again

Great food and great staff. Everything was fresh and tasted great. Even though the restaurant was full we were well looked after and did not have to wait too long for anything. Great views across the harbour, reminds me of when I was a young boy and my Dad was a trawlerman in Brixham. I always eat here when I visit Brixham. Prices are a little expensive but the whole economy has taken a hit with inflation and constant tax rises, it is to be expected. Nearly forgot to mention the cockles - delicious!

Lovely chips and haddock alright but portion size really small for price. We had takeout.

The ray wing not only smelt heavily of ammonia (which I appreciate can happen with ray, although surely not heavily) but it tasted so heavily of ammonia that it was inedible. The staff offered to replace it - brownie points all round - but the replacement fish also stank of ammonia (probably the same fish). The chef denied it smelled of ammonia - really!. The staff at Lyme Regis weren't talking to a bunch of tourists who'd never visit again but a table of locals. Bad idea.

Having eaten at the Seahorse a few times in the past, I was delighted to find that the company had started an online fresh fish delivery service, especially as we live in the Chilterns which is just about as far from the coast as one can live.
Superb hand-dived scallops, the best we've had, sweet and juicy with no surrounding liquid waste and no grit. Other fish delights we haven't tried yet, all beautifully packed in a returnable recyclable box and delivered the day after ordering. Impeccable green credentials. Will definitely be using this company more in the future.
Excellent customer service with prompt replies to my emails, not always the case with others I've tried.
I note that other restaurant reviewers have complained about the prices charged and all I can say is you get what you pay for.