The Rattan Company Recenzje 532

Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Beautiful furniture, looks great, but would have been good to have been informed of delay in fulfillment of order,when the order was placed. I only found out that due to a family holiday, order woul... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Our two Java stools were packaged so well the attention to detail was so so ocd me and partner loved it. Every single angle was covered to avoid any damage. When we opened the item we were so impres... Zobacz więcej

Oceniono na 4 z 5

We had an overall positive experience with The Rattan Company. We bought the Wooden Slatted Bench Coffee Table and very happy with the quality. It was slightly wobbly on the first day but then evened... Zobacz więcej

Oceniono na 5 z 5

Wonderful company, service and products! We bought some lovely chairs in the sale and were slightly nervous as we couldn’t see them in person before buying. We shouldn’t have worried, they’re gorgeous... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dostawca stołków barowych
  3. Sklep z meblami do sypialni
  4. Sklep z meblami z trzciny
  5. Sklep z meblami do salonu

O The Rattan Company

Napisane przez firmę

The Rattan Company is a family run business sourcing and selling ethical, contemporary designer indoor natural rattan furniture to add a touch of sustainable style to your home.
SHOP NOW

Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

532 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 50% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great Experience

I had a great experience with The Rattan Company. Their team was incredibly helpful, responsive, and went above and beyond to assist me. They even allowed me to purchase a product before it was listed online, which I really appreciated. The whole process was quick, smooth, and professional from start to finish - highly recommend !

6 maja 2026
Opinia niezależna
Oceniono na 4 z 5

Great Chair

Very pleased with the service I received. The order was acknowledged straight away. The chair arrived within a few days and it was very securely packaged. Included instructions for assembly. (legs separate from seat)

18 marca 2026
Oceniono na 5 z 5

Excellent experience with the Rattan…

Excellent experience with the Rattan company and so much so that I ordered a further three Inca kitchen Island bar stools.
Quality is excellent and as others have mentioned very well packaged. Great communication around order and delivery

16 marca 2026
Oceniono na 5 z 5

Excellent customer service and quality products

Excellent customer service and a very high quality product retailing at a very reasonable price.
Delivery went very smoothly, arriving on time.
Packaging was excellent, using heavy gauge cardboard cartons.
The Rattan Company has a very interesting product line-up and I’ll certainly be back.

2 marca 2026
Logo The Rattan Company

Odpowiedź od The Rattan Company

Hi John,
Thanks for the review, really appreciate it!

Oceniono na 5 z 5

Great Product

Beautiful furniture, looks great, but would have been good to have been informed of delay in fulfillment of order,when the order was placed.
I only found out that due to a family holiday, order would be delayed, when I chased the order up!
Worth the wait, but communication could have been better

20 lutego 2026
Logo The Rattan Company

Odpowiedź od The Rattan Company

Thank you for your feedback. We are pleased to hear you are happy with the items received. Apologies for the delay and we will aim to improve on communication on delays in the future for our customers.

Oceniono na 2 z 5

We ordered a moses basket as…

We ordered a moses basket as illustrated. The photo included two pompoms, one beige, one black fixed to the side of the basket. The basket was delivered without the pompoms. We have been forced to pay extra for them. As they were illustrated in the photo, along with the price they could reasonably be assumed included in the price.

21 stycznia 2026
Logo The Rattan Company

Odpowiedź od The Rattan Company

I am sorry to hear this is how you feel. I would like to point out that our product description is very clear (when read) and there are also photos without the pompoms in. Here is what our description states

"All Moses Baskets come without pompoms and tassels as standard but If you would like to customise your basket please select from the Customise menu and take a look at the colour wheel picture to help choose the colours. Please select N/A if you are not wanting to customise your basket."

My baskets are very fairly priced for a handmade piece and the price includes a mattress and basket liner. Not all customers want pompoms so we have these as an add on which is clearly stated in the above.

I did not force you to pay for anything I helped sort out the situation and allowed you to purchase the items you had not purchased in the first place due to not reading the information provided. Your error took me significant time to correct which most would be grateful for.

If you are considering purchasing from us and you are reading this I would suggest that you make sure to read all information provided and if you have any concerns on an order we will always be back in touch promptly to help rectify the situation.

Oceniono na 1 z 5

Cultural appropriation in 2026

I was looking to buy their items but they described their Carlsen 25 Lounger as "exuding Scandi design" and "Nordic style chair". Last I checked rattan is native to and grown in Southeast and South Asia and has been used for furniture in those parts of the world far longer than the West. The exact style of chair has been used in Asia for the longest time.

In 2026 I cannot believe companies are still appropriating other cultures like this. Give homage to the cultures these designs are ACTUALLY from. This is a South East Asian style chair NOT Nordic.

I will be giving my money to the Bali Concept who although run by Brits, rightfully give credit to the part of the world where rattan is both grown and used for everyday furniture.

2 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Tobias chair in antique brown

I was pleased to get an email to tell me that the Tobias chair was back in stock! It was easy to order and delivered in 3 days. It came well packaged and was easy to put the legs on. It looks great and goes well with my Java bar stools, really good quality. What a great company.

21 stycznia 2026

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