The Ragged Priest Recenzje 857

Da 30 ottobre sto aspettando il mio ordine 😡 supporto dei clienti non esiste,non rispondono🤷. Truffa?...

Love the brand but the customer service is awful.

Sizing is terrible and all over the place. Ordered jeans from their new drop and they are a total different colour to the website. Seen all the bad reviews about returns so too worried to send back. Waste of money don’t bother

Quality is always good. Love the quirky stuff

The jumper is just shredded after one wear

Loved 2/3 jumpers that I ordered but one just didn’t sit right so I sent it back. It’s been over a month now and I’ve not heard anything regarding my return despite email of multiple times. It’s not a lot of money but it isn’t the point. I wish I’d checked here first before ordering from them!!

Absolute disgrace of a company. Returned an item over three months ago and no refund. No response to emails at all. DO NOT SHOP HERE

He comprado un par de veces online y aparte de que me encanta su ropa, la atención al cliente es inmejorable. Sin duda repetiré.

Lol I don’t know what happened to them but they’re garbage now. I used to order from them back in 2020, but as time has passed, they’ve become unprofessional (never knowing what’s in inventory) and do not update you on ANYTHING. I ordered 2 pairs of jeans on July 17 and never got an update. Thankfully I remembered to email them and they didn’t respond till a week later (August 11th). Got a refund and tried to order again (I have a gift card) and still nothing. No package updates. Not even an explanation. Just the same AI response of “we’re a small business give us some time.”
Update: I had to constantly harass their instagram, to which they responded by giving me incorrect contact information and then sending their goons in the comments to gaslight me. They updated me on my jeans THE DAY BEFORE they arrived. Never again.

Seriously, don't order from this company. Zero communication, says order shipped when it was not even sent off. Had to dispute the charge with my bank almost a month later, and Ragged replied to an email after two weeks. They said the order will arrive soon, however, I waited another month and still nothing. Disputed with my bank and got the money back, and the order still hadn't arrived which means it was never even sent off. Don't buy from here.

I ordered some clothes from the ragged priest on the 6th of June. I had ordered from them before, and although there had been a few hiccups a couple of times, nothing as this last time around. Two months later, I have not received my box nor a refund, and when I reach out, I either get ignored or told “your box is on the way”. However, they are always unable to provide secure information on where my order is exactly and when I ask for them, I hear nothing in return. It has been a really stressful process and I believe that it would be best not to have ordered from them, as I fear I won’t receive neither the order nor the money back.

The same as everybody else that got scamed by this store.
Never got my order or refund.
I hope Paypal will help me.

never again

Took a while for it to be sorted but I got a refund in the end. I contacted them on both instagram and by email and they were able to sort out a refund for a jacket I returned to them. They explained that they are having a few issues at the moment with their emailing system but are working through enquiries.

Change of management company. Currently a month since I placed an order and hasn't been shipped, but won't cancel order and refund because that's not their responsibility, it's the responsibility of the previous management company. But they were happy to cancel my order with no refund. Currently on my 4th email to them with generic unhelpful replies.

If I could give negative stars I would.
I also wish I read these reviews first so I could have avoided getting scammed by this company.
My experience is similar to most of these reviews.
I purchased a jacket in November last year and still don't have it. After the initial confirmation email of purchase and the email of the tracking number, there was no further emails of communication regarding delivery.
When I used the tracking number to chase up the order with Fedex, the tracking number didn't exist.
I have sent numerous emails to the company trying to chase up my order and request a refund as it has been 8 months since I ordered the jacket but no response and emails go ignored. Fedex cant give me any information due to the tracking number provided by ragged priest not being a real tracking number.
DO NOT BUY FROM THIS STORE!
I am convinced this store is a scam.
I have never had such a negative experience with buying online and at this point just have to accept that i have lost money.

Ordered a pair of shorts from The Ragged Priest in March. I received a second confirmation email (with no tracking!) on 17th June. Shorts never arrived. I attempted to contact customer services twice with no response. Wasn’t able to dispute the transaction with my bank as by that point it was over 90 days since I was expecting the shorts to arrive.

Recommend going straight to a dispute/chargeback with this shop if you don’t hear anything about your order within a week or two.

Perfect size, perfect delivery, perfect!!

DO NOT BUY ANYTHING FROM THIS COMPANY!
I placed an order on the 16th June and have still not received my package - they are a total SCAM. I have sent multiple email and IG messages and they replied once giving some spiel about DHL returning a whole stack of orders and then them having to re-send the orders through DPD but it's all LIES! Have never encountered such poor customer service - it's NON-EXISTENT! I have paid in good faith - and they have just ghosted me!

I never received my order from MAY 12TH, and it was sent back to you. No responses from you to my emails or DMs on Instagram, or my comments on Instagram. You are running a total scam. Give me my money back, or send me my m package. Shame on you for continuing to try and sell clothing when you cannot even fulfill orders. I will report you guys to the better business bureau since you are completely robbing people. I spent over $100 2 months ago and HAVE NOT RECEIVED ANYTHING!! You need to acknowledge this