The Ragged Priest Recenzje 857

I ordered a cardigan in the sale and it's so pretty! Exactly like in the picture. Also, the delivery to Germany took only about 2 days after it was sent. Overall great experience and I'll order again for sure. :-)

Son unos ladrones y estafadores, esas son las palabras que se merece esta entidad, pesima la gestion ya llevo 3 meses y me envian los mismos mensajes como si fuera una maquina, las respuestas poco coherentes no responden las preguntas me evaden el tema de la devolucion del dinero y en el momento de la compra si me quitaron la plata pero para devolvermela es un problema incluso no dicen nada de los productos, siguen haciendo promociones y marketing a productos que no van a enviar, no solucionan lo de los demas muy enojada y decepcionada para que montan un negocio si van hacer las cosas mal, digan que no pueden o tienen la capacidad para hacer envios internacionales y ya la gente no pierde el dinero y el tiempo con ustedes, deberia darles verguenza toda esta situacion es robo y estafa, necesito que se contacten conmigo y solucionen

Ghosts you upon asking for a return and refund. Its been a month and no word on it, i doubt ill ever get a word on it Sizes are inaccurate and the model photos don't represent the depth of their size range at all

all my product are getting shipp then returned to the client, been contacting the support they dont give a f idk what to say about this staff i did email them now its day 20 i didnt get reply, not refund not sent not nothing worst shop i ever seen

Great fit and amazing quality

love the quality and the designs! always unique and outstanding!

Ordered and paid for 2 items. Only 1 was in the parcel. Emailed countless times and was ignored until I raised a complaint with Paypal who refunded my money. Avoid this company.

AVOID AT ALL COSTS.

I returned an exchange and am still waiting on my £60 back. They only have an email customer service and I have been emailing back and forth fkr over a month. They claim they cannot get the refund through to clearpay, where I paid, but this is a lie and clearpay have not received anything from ragged. Absolute joke. Lost £60. Never shopping with them again.

Good Quality.
Every order was without issues.
Prize for the Quality is for my taste a little bit to high (wait for sales).
I recomment use the size chart for choosing the right size.

Edgy and unique designs comfortable to wear

Oh bugger i wish i had seen this before i lost over £250 to this company. Its been weeks now and no help just waiting for my refund. Everyone who reads this who is being scammed lets all write/call into trading standards and get this company held liable, also we can report the brand to ASOS to deplatform their brand as they are scamming people. Soooo so bad!

It's been over a week since my order. I have messaged this company on all forms of social media where they regularly post, to be regularly ignored. No responses, yet they still continue to post. I've had absolutely no communication from the company other than an automated response saying how long processing of orders takes. 7-10 working days? Then why have I paid for 2 day delivery? And why is this not crystal clear on the website?
Imagine have the absolute brass neck to charge £80 for jeans and then taking two weeks to process and order and 10 days to post out? I've contacted clearpay to tell them I haven't received my order nor had any kind of verification of order so hopefully they will sort it out and I never have to deal with this absolute shambles of a company ever again.

Wish I saw these reviews before I bought! Paid for tracking shipping to return a hoodie that came way too big and a month a half later still no refund. Ragged Priest definitely take advantage of people returning items.... Be warned.

Ordered and paid for a jumper 10 days ago. At that point I received an order confirmation that does not give any details about delivery. No communication since. I feel like I may have been scammed.

Update- I chased up my order and received a rather unclear explanation about it having been held in the depot after maybe having been lost or damaged in transit. The order was automatically cancelled and on a positive note, I have now got a refund. The ubiquitous Sam at Ragged Priest customer service also offered me a 10% discount if I wanted to reorder the item. I don’t have any confidence in Ragged Priest to fulfil any order I place so much as I liked the thing I was trying to buy, I have no intention of placing any further orders with them.

I ordered a skirt off them, the skirt goes missing, I contact them weeks later asking what’s happening with the skirt and they admit it’s lost and that they will send another one. I say no need to send another one, I don’t want it anymore, just refund me. They ignore my emails, skirt gets delivered, I now have to pay postage fees to return it as they don’t offer return services and now it’s been two weeks since I returned it and no refund. It’s giving they’ll do whatever they can get away with tbh.

Wish I could give it 0. There’s no return team just an automated message and after that you’ll get another one but from fake ‘Sam’. So if you do send something back good luck with getting your money back!
they’re also taking advantage of the DPD update to get away with it. Provided Klarna with my tracking details and The Ragged Priest have tried to claim that it’s invalid despite my DPD driver taking a picture of it at their warehouse. Just hope if you do have your parcel, pray that it fits.
Update! It’s been almost two months and I’ve still not received a refund. I get a different answer every time I email them

Really poor experience... Ordered a dress for my gf. The sizing guide said the model was 5'9, my gf is 5'10 and more muscular than the model, but we ordered the same size as she likes her clothes tight. The dress came and its 1-2 sizes too big, meaning the size guide wasn't at all accurate.

Then had to return at my own cost, which is where the fun really began. Contacted them to ask whether they received it, to which they said no. "That's funny", I thought, as the tracking says it was delievered. They then tell me returns can take a week to log after receipt - why on Earth it would take a week to register a return is beyond me, they must be very busy!! I then ask for an update, to which they respond asking for the tracking for a second time, then they say the return must've been signed for by another company and I have to contact Royal Mail for more info!

Shambles. As others have said, nice clothes that are completely let down by the awful customer experience. Unlikely to bother again.

This was my first purchase and I am very satisfied with both - the product and the speed of delivery (to Poland)!

So like the other reviews I've had massive problems with customer service and delivery. Ordered something 6th Feb, it's now the 25th and I've not received it and they have only provided copy/paste answers to my multiple emails. It appears to be a dpd issue - looks like they lost it, but I need RP to resolve. I've ordered other things without issue so seems like if you're lucky they get to you, but I need to return some stuff and I'm now really worried about getting my money back.

Edit: sure enough I returned 2 items and 6 weeks later no sign of a refund. They are claiming a backlog from Christmas returns (it is currently mid April). DO NOT BUY FROM THEM, TOTAL SCAM

Probably one of the worst experiences I have ever had purchasing from a streetwear UK brand.
I urge anyone who reads this review and all the other one star reviews to really consider ordering from them as they feel and act like a SCAMMER company.
I have ordered 5 items of clothing on January 25th and since then I have received nothing but empty promises about my order arriving (for context today is Feb 19 and I still do not have any updates on my order). I received tracking info from DPD, however, when I got in contact with them they never actually received my parcel through their system and only received the information from the warehouse.
The person from customer service I have been inn contact with is Sam, and in the beginning the conversations were okay until he started ignoring my emails and instagram messages. This is unacceptable as this is a problem the brand has created and now they are refusing to solve it.
I sent multiple emails and messages with PROOF that my order NEVER arrived, that I NEVER received any proper tracking info and that DPD NEVER received my order in the first place. What Sam proceeded to do is tell me that my order has been delivered to my safe place and sent me my own tracking info which DOES NOT SAY THAT MY ORDER HAS ARRIVED.
I sent them a lengthy email yesterday requesting a full refund if the clothes do not arrive by the end of this week and if I do not hear anything back I am really considering to take some form of legal action.
It is absolutely absurd scamming people and especially students out of their money. Right now I am out £145 and still have no clothes or items to show for it.
I am beyond disgusted at how this situation has been handled and I think the cherry on top of this is that The Ragged Priest has NO formal complaint procedure that customers can follow in case they are in a similar situation.
I do hope that The Ragged Priest reads this review and that other people read and see this and do not order from them because at the end of the day, £145 is too much money and there are other companies who excel in areas where this brand lack, such as customer service, complaints etc.