Keira was honestly amazing throughout our house process, always kept us up to date and constantly went above and beyond to make sure the purchase went through as well as it could have. Solicit... Zobacz więcej
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Zobacz, co mówią recenzenci
We recently had our home valued for part exchange by Property Perspective, and the experience was very disappointing. The representative, Andrew, was very complimentary about the property du... Zobacz więcej
Reakcja na opinię
We used The Property Perspective to market the sale of our home as part of the 'Move Maker' scheme to purchase our new build property. Our contact at the company was Megan Raby. From start to finish... Zobacz więcej
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All the team at Property Perspective were really helpful & proactive in making our move possible in an unusual part exchange deal. We were kept fully appraised during the process which took no more th... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Property Perspective are the Assisted Move & Part Exchange specialists for house builders. Our aim is to offer a truly unique service that adds value not only to the clients we work with but to the overall customer journey. We are more than just a partner we are extension of our clients sales team.
Dane kontaktowe
Property Perspective, Garden Place, Victoria Street, WA14 1ET, Altrincham , Zjednoczone Królestwo
- 01619293740
- lee.revill@thepropertyperspective.co.uk
- thepropertyperspective.co.uk
4,4
Doskonała
143 recenzji
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Odpowiada na 83% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Disappointing valuation and inconsistent feedback
We recently had our home valued for part exchange by Property Perspective, and the experience was very disappointing.
The representative, Andrew, was very complimentary about the property during his visit and even questioned why we were selling, saying how nice it was. However, the valuation report we later received told a completely different story.
The property was significantly undervalued—by around £70,000 compared to valuations we obtained from two local estate agents just six months ago (and those figures were already positioned as quick-sale prices). The report also raised concerns about “steep stairs” and a “noisy road,” which were never mentioned during the visit.
The valuation appears to rely heavily on online tools rather than a fair, in-person assessment. The report also states that two local estate agents were consulted, which we find difficult to reconcile with the large discrepancy in valuation.
Overall, the process felt inconsistent and lacking transparency. Based on our experience, I would strongly advise others to approach part exchange valuations with caution and to seek independent valuations before making any decisions.
5 maja 2026
Opinia niezależna
Odpowiedź od The Property Perspective
Thank you for taking the time to share your feedback. We’re sorry to hear that you were disappointed with your recent valuation experience.
We appreciate that receiving a valuation significantly lower than expected can be frustrating, particularly when it differs from figures you had previously obtained from local estate agents. Our valuations are carried out independently and are based on a combination of factors, including current market conditions, comparable sales data, property features, location considerations, and our 18 years of experience with the requirements associated with part exchange transactions, which can differ from open market appraisals.
We also understand your concerns regarding the points raised in the report that were not discussed during the visit. The inspection forms only one part of the overall assessment process, and additional factors may be considered when compiling the final report.
We also work with two traditional, local agents who review our appraisal and suggest any alterations in valuation.
We take all feedback seriously and will ensure your comments are passed on to the relevant team for review.
Thank you again for your feedback.
Replied quicky to questions
Replied quicky to questions, and I had alot as I was moving from abroad to the UK. All contact was made through the agent but another agent did a viewing and still have their for sale sign outside
25 marca 2026
Opinia niezależna
Didn't Disclose Remains & Damage from Cannabis Grow
The Property Perspective broke the property misrepresentation act by not disclosing the remains and damage from a cannabis grow in the loft, including cannabis plants, soil and mould-contaminated roof felt and wooden batons, which has affected my asthma.
I’ve been quoted £5,300 for the repairs but The Property Perspective have refused to take any responsibility or assist with the costs.
I would strongly recommend avoiding purchasing through this estate agent as they don’t care about putting people in unsafe living conditions.
25 października 2025
Opinia niezależna
The experience was good with PP and not…
The experience was good with PP and not having moved house for 25 years it was vital we had the support we needed.
This was achieved and communication was good throughout the process so thanks to all the team who were involved.
26 lutego 2026
Opinia niezależna
Odpowiedź od The Property Perspective
hank you so much for your kind words and for taking the time to share your experience.
We truly understand how significant moving can be especially after 25 years in the same home and we’re delighted that the team at Property Perspective were able to provide the support and communication you needed throughout the process.
Your feedback means a great deal to us, and we’ll be sure to pass on your thanks to everyone involved. Wishing you every happiness in your new home!
The Gold Standard of Agents
Highly recommend The Property Perspective! Our account manager Lauren was exceptional—professional, friendly, and always available to help. She went the extra mile to manage tricky solicitors and ensured we understood every stage of the process. Nothing was too much trouble for her. Five-star service!
28 listopada 2025
Opinia niezależna
Odpowiedź od The Property Perspective
Thank you so much for your wonderful recommendation!
We’re absolutely delighted to hear that you had such a positive experience with The Property Perspective. It’s fantastic to know that Lauren provided exceptional support throughout your journey especially when navigating tricky solicitors. Keeping clients informed and making the process as smooth as possible is something we pride ourselves on, so your feedback means a great deal.
We’ll be sure to pass on your kind words to Lauren. Thank you again for your five-star review it was a pleasure to support you!
Overall positive experience
Overall, I had a very positive experience. I especially appreciated the quick responses to both emails and phone calls, which made the whole process smooth and stress-free. Lauren was always polite and professional, which made communication easy and pleasant.
I was also very satisfied with the clear and effective communication between the owner and us, particularly regarding the purchase of the existing furniture and the key handover. Everything was handled efficiently and transparently.
Thank you for the excellent service.
20 listopada 2025
Opinia niezależna
Odpowiedź od The Property Perspective
Thank you very much for your thoughtful review.
We’re so pleased to hear that you had a positive experience and that our quick responses helped make the process smooth and stress-free. Clear, timely communication is incredibly important to us, so it’s wonderful to know this made a real difference.
It’s also fantastic to hear your kind feedback about Lauren. Her polite and professional approach, along with her dedication to keeping everyone aligned truly reflects the standard we aim to deliver at The Property Perspective.
Thank you again for your trust and for taking the time to share your experience. We wish you every happiness in your new home!
Well done to the property perspective
Well done to the property perspective, the did an excellent job in selling our property very quickly and very professional
19 sierpnia 2025
Opinia niezależna
Odpowiedź od The Property Perspective
Thank you so much for your kind feedback!
We’re delighted to hear that The Property Perspective were able to sell your property quickly and that you found the service professional throughout. Achieving a swift sale while maintaining high standards is exactly what we strive for.
It was a pleasure working with you, and we truly appreciate you taking the time to share your experience.
First House
Bought a first house, experience from start to finish was excellent and The property Perspective kept me in the loop about where the transaction was up to also referring me to a solicitor that i used, Lauren made sure i got updates and let me know by Email what was needed. I highly recommend this company if you are after a new home.
30 września 2025
Opinia niezależna
Odpowiedź od The Property Perspective
Congratulations on buying your first home what an exciting milestone!
Thank you so much for your kind words about The Property Perspective. We’re thrilled to hear that your experience from start to finish was excellent and that you felt fully informed throughout the transaction. Keeping our clients in the loop at every stage is something we’re very passionate about.
It’s especially lovely to hear your feedback about Lauren making sure you received timely updates and clear guidance on what was needed is exactly the level of support we aim to provide, particularly for first-time buyers.
Thank you again for your recommendation, and we wish you every happiness in your new home!
Odpowiedź od The Property Perspective
Dear Lewis,
I am sorry you found our communication poor. We endeavour to offer the best possible service, including communication, always. Sometimes things are out of our hands as we wait for third parties to answer queries.
If there are any examples of how we could improve, please call into the office and speak to one of the management team.
Outstanding Support From Start to Finish
We recently completed our move with Property Perspective, and they were fantastic throughout the entire process. One of the biggest reliefs was how proactively they chased all parties involved in the sale. It took a huge amount of pressure off us as both sellers and buyers, and made the whole experience far less stressful.
They were consistently responsive, always quick to return calls and emails, and happy to explain anything we weren’t sure about. Every interaction felt genuinely helpful, and it made a real difference during what can often be a stressful time.
We’re very grateful for the support of Keira and the rest of the team and wouldn’t hesitate to recommend Property Perspective to anyone looking for a smooth and well‑managed moving experience.
12 grudnia 2025
Opinia niezależna
Odpowiedź od The Property Perspective
Thank you so much for taking the time to share such a thoughtful review. We’re absolutely delighted to hear that your experience with Property Perspective was a positive one from start to finish.
Proactively managing all parties and keeping the process moving is something we really pride ourselves on, so it’s wonderful to know that this helped reduce the pressure for you as both sellers and buyers. We also appreciate your kind words about our communication making sure everything is clear and stress-free is always our goal.
Keira and the rest of the team will be thrilled to hear your feedback. Thank you again for your trust and recommendation; it truly means a lot to us. We wish you all the very best in your new home!
The Property Perspective Team
The agent at The Property Perspective…
The Property Perspective was helpful and quick, which really sped up my purchase process. Made things easier than expected. Recommended.
12 grudnia 2025
Opinia niezależna
Odpowiedź od The Property Perspective
Thank you for your kind review and recommendation. We’re really pleased to hear that our team was helpful and quick, and that this helped speed up your purchase and make the process easier than expected. That’s exactly what we aim for. Wishing you all the best, and thank you again for choosing Property Perspective!
Incompetent company
Edited review:
I’m genuinely unsure how this company has so many glowing reviews, as my experience has been extremely disappointing.
We submitted an offer on Monday 5th January and received no communication at all. I had to repeatedly chase for basic information, only to be met with silence. As cash buyers, it’s unreasonable to have to pursue a seller for essential details about the property.
The Property Perspective expected us to proceed without answers to fundamental questions about the electrics, boiler, and structural aspects—information they openly admitted they could not provide. Despite this, they went on to sell the property without responding to us or acknowledging our emails. We were more than willing to move forward, even to increase our offer, but only with the necessary information.
Throughout the process, we were given conflicting and misleading statements about other offers. First there were none, then there were, then suddenly there weren’t again. It felt like pressure tactics rather than transparent communication. Any sensible buyer would want clarity before committing to a major purchase and arranging a survey.
We were promised a builder’s meeting on 07/01/26 and told we would receive an update the same day, then by close of play on 08/01/26. Neither happened. Instead, communication stopped entirely. We later discovered online that the property had been marked as sold STC.
Despite the complete lack of communication, they later contacted us asking if we would be interested should the new buyers pull out.
Edit – 12/01/2026:
Following a Trustpilot response, I still cannot agree that this company operates professionally. I have removed personal comments, but the facts remain as I appreciate this was a little unfair. While I understand that offers can be accepted at any time, transparency and courtesy are basic expectations. I was asked to increase my offer, but without the information I had requested, doing so would have been irresponsible. I would have happily increased the offer had the details been provided.
To date, I have still received no direct response from the company. I work with the public daily and have no difficulty ensuring people receive the information they need. The lack of communication here is simply unacceptable.
The property appears to be available again today. I emailed while at work—still no reply. It seems the only time this company engages is when a negative review is posted. I am still looking, despite the disappointment and hopefully able to find my new home.
9 stycznia 2026
Opinia niezależna
Odpowiedź od The Property Perspective
Thank you for taking the time to share your feedback. We’re sorry to hear that you were left feeling frustrated and appreciate the opportunity to respond.
Your offer was received and presented to the vendor, and you quite understandably raised a number of questions relating to the property. As explained at the time, some of this information was not immediately available to us and we were in the process of seeking clarification from the vendor where possible. At no point were you pressured to proceed without further checks or a survey.
While these enquiries were ongoing, another offer was received and accepted by the vendor. Once that decision was made, the property was marked Sold Subject to Contract. The vendor is entitled to accept an offer at any stage, and we are required to act in accordance with their instructions.
We would like to reassure you that information regarding interest in the property was provided in good faith based on the position at the time, and at no point was there any intention to mislead. Regarding communication, we acknowledge that the situation moved quickly and appreciate that this was frustrating for you.
Following the sale being agreed, we contacted you purely as a courtesy to inform you and ask whether you would wish to be considered should the agreed sale not proceed. This is standard practice and was intended as a courtesy.
We also wish to address the personal comments made about a member of our team. All communication was handled professionally and in line with our responsibilities as estate agents. While we regret that this transaction did not proceed for you, we are confident that the process was conducted fairly.
If you would like to discuss this further, please do not hesitate to contact us.
Buying my house through Property Perspective
Buying my house through Property Perspective was a good experience. They were quick to arrange viewings, easy to deal with, and kept me updated throughout. Communication was clear and straightforward, which made the whole process really smooth. Would happily recommend them.
17 grudnia 2025
Opinia niezależna
Good communication
Good communication, made our experience run smoothly. Would definitely recommend.
28 listopada 2025
Opinia niezależna
Odpowiedź od The Property Perspective
Thank you so much! We’re glad our communication helped make everything run smoothly. We really appreciate the recommendation!
Rude and unprofessional
Unfortunately, I do not have a good word to say about this company, or how they treated me as a buyer for one of their properties. I thought Estate Agents were supposed to be impartial to both the buyer and seller, but this was far from the case with us. The Account Manager we were assigned to was nothing short of rude and unprofessional from start to finish, telling us that our Solicitors were not ones who she would recommend and we should go with one of her recommendations, which they obviously get commission for, to giving us unrealistic completion dates, and then not allowing us to go and see the property again until contracts had been exchanged. I could go on, but to top it all off, at the end of the whole process, my Solicitor told me that in all his years of dealing with Estate Agents, she was the rudest he had ever come across, which I think says it all.
7 listopada 2025
Opinia niezależna
Odpowiedź od The Property Perspective
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience felt disappointing, as this is certainly not how we would want any buyer to feel.
When we suggest solicitors, this is based on the service we have previously received and their familiarity with the part-exchange process, which can sometimes help transactions progress more smoothly. We always respect a buyer’s choice of solicitor, and there is never any obligation to use a firm we recommend.
We’re sorry if our communication came across in a way that felt unhelpful or frustrating. We aim to support all parties throughout the process and keep things moving as clearly as possible.
Thank you again for raising your concerns we genuinely value feedback and will take this on board as we continue to improve our service.
A Smooth and Stress-Free Buying Experience
We had an excellent experience with property perspective that handled our house purchase. From the very beginning, they were professional, responsive, and supportive throughout the entire process. They kept us well informed at every stage, explained everything clearly, and handled all the details efficiently, which made what can be a stressful process feel smooth and straightforward.
Their knowledge and attention to detail gave us confidence, and they were always available to answer questions and provide guidance. We truly appreciated their dedication and commitment to ensuring everything was completed on time. We would highly recommend this agency to anyone looking to buy a property.
15 grudnia 2025
Opinia niezależna
Odpowiedź od The Property Perspective
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you found the process smooth and stress-free, as that’s exactly what we aim to achieve for our clients.
It was a pleasure supporting you throughout your purchase, and we’re really pleased that our communication and attention to detail gave you confidence along the way. Your recommendation means a great deal to us, and we wish you every happiness in your new home.
I had a great experience with this…
I had a great experience with this estate agent from start to finish. Emma and Megan were both incredibly helpful, professional, and responsive throughout the entire process. They kept me well informed at every stage, answered all my questions promptly, and made what can often be a stressful experience feel straightforward and well managed. Their friendly approach and clear communication really stood out. I wouldn’t hesitate to recommend them to anyone looking for a reliable and supportive estate agency.
12 grudnia 2025
Opinia niezależna
Odpowiedź od The Property Perspective
Thank you so much for your lovely feedback. We’re really pleased to hear that you had such a positive experience from start to finish. Emma and Megan will be delighted to know that their professionalism, responsiveness, and friendly approach made the process feel straightforward and well managed.
We truly appreciate your recommendation and wish you all the very best moving forward.
Odpowiedź od The Property Perspective
Thank you for your kind feedback. We’re glad you found our communication helpful and appreciate you taking the time to leave a review.
Great service
Our account manager Megan is lovely! She is so helpful and friendly. She responds to our questions in a timely manner😊
23 października 2025
Opinia niezależna
Odpowiedź od The Property Perspective
Thank you so much for your kind words. We’re delighted to hear that you’ve had such a great experience and that Megan has been so helpful and friendly throughout. She’ll really appreciate your feedback.
Thank you again for taking the time to leave a review it means a lot to us 😊
Very good service
Thorough and detailed evaluation of the property and excellent marketing. Proper screening of the prospective buyers. Excellent communication. However, after the memorandum of sale was completed the updates on the progress of the sale on the seller's portal were poor.
3 grudnia 2025
Opinia niezależna
Odpowiedź od The Property Perspective
Thank you for taking the time to share your feedback. We’re delighted to hear that you were pleased with the initial stages of our service, including the property evaluation, marketing, buyer screening, and communication.
We’re sorry to learn that the updates on the seller’s portal after the memorandum of sale did not meet your expectations. This is an important stage of the process, and your comments highlight an area where we can improve. We’ll review our procedures to ensure we provide clearer and more consistent updates moving forward.
If you would like to discuss your experience further or if there’s anything more we can do to help, please feel free to contact us directly, we’re always here to support you.
Thank you again for your valuable feedback.
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