I ordered a photostick for a Christmas present. When it came in, the box was empty. I was devastated, because there wasn't anyway to prove an empty box came. I emailed ThePhotoStick Support, they res... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
After trying to resolve an issue with my PhotoSticks, support offered to replace them. With so many internet companies making it impossible to converse or brushing off users to move on to the next, m... Zobacz więcej
Reakcja na opinię
Habe für ca. 200 € (incl. Zoll, Versand etc.) diesen Photostick bestellt. Allerdings so einfach, wie beworben, scheint das alles nicht zu funktionieren! Da es auch ansatzweise keine (deutsche) Bed... Zobacz więcej
Reakcja na opinię
Habe den Stick auf der deutschen Website (mit Weiterleitung auf die Originalwebsite) für $ 188,00 USD (inkl. Shipping und Taxes) bestellt. In Deutschland kam noch eine Zollgebühr von 32,79€ hinzu. Sti... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Get ThePhotoStick or ThePhotoStick Mobile to easily and securely backup all your photos and videos and free up space on your phone or computer.
Dane kontaktowe
South Colorado Avenue 225, 80731, Haxtun, Stany Zjednoczone
- thephotostick.com
2,6
Słaba
567 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Don’t waste your money!!
Don’t waste your money!!!
It worked just once! and then, despite recognising it on a phone and me following directions, the memory stick became very red and flashing inside and did not proceed with any further action.
I could give zero stars, if it was an option.
Very disappointed as it was not cheap.
27 lipca 2023
Opinia niezależna
Odpowiedź od ThePhotoStick
Hello Lucja
Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready.
Thank you
Rachel
ThePhotoStick Review Team
ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Ich habe mir zwei ThePhotoStick mit 128…
Ich habe mir zwei ThePhotoStick mit 128 GB gekauft. Keiner von den beiden kommt beim Backup über 9% hinaus, wird immer wieder abgebrochen. Was soll man mit so einem Stick, völlig wertlos. Ich musste dafür:
159,98 € 2x ThePhotoStick
7,99 € Shipping
23,76 € Zoll / Einfuhrgebühr
insgesamt:
191,73 €
Das ist sehr, sehr viel Geld dafür das nichts geht.
Jeder andere USB Stick hätte geradeaus um die 6 € gekostet.
Erfahrung macht klug.
Bitte Finger weg.
27 lipca 2023
Opinia niezależna
Odpowiedź od ThePhotoStick
Vielen Dank, dass Sie sich heute an uns gewandt haben. Klicken Sie bitte auf den Website-Link unten, um mit unserem Kunden- und technischen Support-Center verbunden zu werden. Einer unserer Agenten hilft Ihnen gerne weiter. Hinweis: Bitte halten Sie Ihre Bestellnummer bereit.
Danke
Rachel
Das PhotoStick-Bewertungsteam
ThePhotoStick-Support-Center: https://www.thephotostick.com/pages/support-center
stikket forbinder ikke til telefonen
stikket forbinder ikke til telefonen og det betyder at det ikke er brugbart. Og for omkring 1000 kr. skal det virke.
Når man kan et USB-stik for 50kr.
18 lipca 2023
Opinia niezależna
Odpowiedź od ThePhotoStick
Hello
Tak fordi du kontaktede os i dag. Klik venligst på webstedslinket nedenfor for at få forbindelse til vores kunde- og tekniske supportcenter. En af vores agenter vil med glæde hjælpe dig. Bemærk: Hav venligst dit ordrenummer klar.
tak skal du have
Rachel
ThePhotoStick Review Team
ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Huge waste of money
This thing was a huge disappointment and an even bigger waste of money. My father recently passed away and I was desperate to save all my photos on my dinosaur Windows 7 laptop. After finally getting it to start downloading (which took about 5 hours) when it was finished I tried to view everything it downloaded and it told me my files were corrupt. I could not view anything on the stick, nor could I select anything so I could delete it. I tried to do a factory reset and start over but it will not delete the files. It’s going in the trash.
13 lipca 2023
Opinia niezależna
Odpowiedź od ThePhotoStick
Hello
Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready.
Thank you
Rachel
ThePhotoStick Review Team
ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
I made a mistake in my photostick order…
I made a mistake in my PhotoStick order yesterday and, thanks to Rachel, Jet and Melanie, the situation has already been resolved for me. If the PhotoStick itself proves to be half as good as the customer service, I will be well satisfied. Thanks so much guys for caring. 😊
13 lipca 2023
Opinia niezależna
Odpowiedź od ThePhotoStick
Hello Monica
Thank you so much for posting this review and letting us know that you are pleased with the prompt attention you were given by our customer support team. If you need any further assistance, please do not hesitate to reach out to our customer support. They are ready 24 hours a day 7 days a week (excluding major holidays) to assist you.
Sincerely,
ThePhotoStick Review Team
ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Still waiting
I ordered this week's ago and according to the DHL tracker it is in the country at the airport 3hrs from me.I can't get a straight answer from them or the seller as to why it is in the country yet not delivered
9 lipca 2023
Opinia niezależna
Odpowiedź od ThePhotoStick
Hello Barb
Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Please note, as stated on our website under our shipping terms, all international orders can take up to 2-8 weeks for final delivery due to customs ports and their inspections times. This is why your package is "sitting" in your customs, as the package is going through the processing and once they are completed it will be delivered to your local post for final delivery to you.
Thank you
Rachel
ThePhotoStick Review Team
ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Odpowiedź od ThePhotoStick
Hi Greg!
Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready.
Thank you
Rachel
ThePhotoStick Review Team
ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
I got a Omni photo stick for Christmas…
I got a Omni photo stick for Christmas and it’s junk. Tried several times to download my pictures off my iPhone and after several tries it only got a few of my pictures and when I went to look at what did download onto the stick they wouldn’t open. For the money we spent on the Omni stick I’m VERY DISAPPOINTED IN IT. Should be able to get our money back. It gets a F score from us.
18 czerwca 2023
Opinia niezależna
Odpowiedź od ThePhotoStick
Hello Connie
Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready.
Thank you
Rachel
ThePhotoStick Review Team
ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
MY SECOND REVIEW
This is my second review.
The first PhotoStick was determined to be bad and was quickly replaced. However, when I couldn’t get it to work they quickly replaced it. Very good service.
But, the replacement was determined by their tech support to also be bad and are sending me another replacement.
Personally, I think it’s me not understanding how to use it not both bad sticks. Tech support should spend more time helping me with the interface between my phone and the stick.
I think their tech support just wanted to get me off the chat and said they’d send men a third stick.
Remember, “don’t expect different results from the same behavior”.
15 czerwca 2023
Opinia niezależna
Odpowiedź od ThePhotoStick
Hello G. Richard
Thank you for your patience. I have personally reached out to your provided email. Please make sure my reply has not been sent to your spam folder, as they tend to get sent there.
Thank you
Rachel
Customer relations director
I purchased two PhotoStick 2.0
I purchased two PhotoStick 2.0. I have never used them. Today I attempted to use both of them. Each time I tried I got the same message, "PhotoStick is damaged. Throw away." What a scam! Do NOT purchase anything from PhotoStick.
14 czerwca 2023
Opinia niezależna
Odpowiedź od ThePhotoStick
Hello Bob
Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready.
Thank you
Rachel
ThePhotoStick Review Team
ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
moving from Google drive to iCloud
moving from Google drive to iCloud, basically coz I can't backup iPhones to google. I tried google takeout, waste of time. When I seen an advert for PhotoStick omni I thought that was my saviour.I use iPhone and iMac, so not sure what its like with other operating systems. After numerous attempts I eventually managed to transfer my photos etc from the iPhones to the omni stick.when the omni stick is connected to the iMac I can view the photos. but when it comes to uploading the photos to my iCloud account, safari just crashes. Even when i attempt a couple of mb. Other reviewers are right about the follow on adverts. Just wish Id checked here before my purchase. Hopefully i'll learn this time.
12 czerwca 2023
Opinia niezależna
Odpowiedź od ThePhotoStick
Hi Steven
Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready.
Thank you
Rachel
ThePhotoStick Review Team
ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
this company has a great product the…and peopl
this company has a great product the people
you work with are even greater
6 czerwca 2023
Opinia niezależna
Odpowiedź od ThePhotoStick
Hello Bob
Thank you so much for posting this review and letting us know that you are pleased with the prompt attention you were given by our customer support team. If you need any further assistance, please do not hesitate to reach out to our customer support. They are ready 24 hours a day 7 days a week (excluding major holidays) to assist you.
Sincerely,
Rachel
ThePhotoStick Review Team
ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Purchased 528 because I had 30,000…
Purchased 528 because I had 30,000 photos. Drained my iPhone and iPad before I could download all. Took over 10 hours. Went to see my pics on the stick. Took another 6 hours to retrieve them then went blank. Useless and a waste of $160. Don’t buy it!
4 czerwca 2023
Opinia niezależna
Odpowiedź od ThePhotoStick
Hello Luette
Thank you for reaching out to us today. Please click the website link below to be connected to our Customer and Technical Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready.
Thank you
Rachel
ThePhotoStick Review Team
ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Pure garbage
The photostick omni is garbage. It never would load my pictures. And then it erased about a months worth of pictures off of my IPhone. And deleted all the dates. So, all my existing picture dates say yesterday. If I could of left zero stars, I would’ve. And of course no tech support. I spent 2 hours with Apple tech support getting my pictures back from the cloud.
29 maja 2023
Opinia niezależna
Odpowiedź od ThePhotoStick
Hello Tim
Thank you for reaching out to us today. Please click the website link below to be connected to our Customer Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready.
Thank you
Rachel
ThePhotoStick Review Team
ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Unable to download photos
I got a Photostick mobile 2.0 and it cannot locate photos in Google photo. I contacted customer service who told me to contact Google. I have pictures in Google photo, Gallery and Amazon photo, none of which it could locate. The only folder of pictures I could choose was VZ media which are the pictures I download from my text messages. I bought this to transfer pictures from Google photo in my phone to a program on my computer which doesn't talk to Google photos, but I can't even use it for backing up my pictures.
19 maja 2023
Opinia niezależna
Odpowiedź od ThePhotoStick
Thank you for reaching out to us today. Please click the website link below to be connected to our Customer Support Center. Please specifically ask to be connected to our senior technical support agent Jet, he will be happy to assist you. Please note, his hours are Monday-Wed. 8am-8pm Pacific time zone. Note: Please have your order number ready.
Thank you
Rachel
ThePhotoStick Review Team
ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
My 128 GB PhotoStick quit working and…
My 128 GB PhotoStick quit working and after contacting the support team and having trouble downloading the software they replacd the item with a new unit. My only hope is this unit does not quit after a while when I get my photos downloaded on it.
16 maja 2023
Opinia niezależna
Odpowiedź od ThePhotoStick
Hi Ronald
Thank you so much for posting this review and letting us know that you are pleased with the prompt attention you were given by our customer support team. If you need any further assistance, please do not hesitate to reach out to our customer support. They are ready 24 hours a day 7 days a week (excluding major holidays) to assist you.
Sincerely,
ThePhotoStick Review Team
ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Habe diesen Stick auch gekauft
Habe diesen Stick auch gekauft, und kann nur jeden empfehlen, Finger weg davon. Viel Geld für Müll ausgegeben. Dieser Stick funktioniert überhaupt nicht!!!!! Betrug nenne ich soetwas, bin echt abgenervt von diesem Müll. ICH KANN NUR SAGEN BESTELLT EUCH NICHT DIESEN STICK!!!!
3 maja 2023
Opinia niezależna
Odpowiedź od ThePhotoStick
Vielen Dank, dass Sie sich heute an uns gewandt haben. Bitte klicken Sie auf den nachstehenden Website-Link, um mit unserem Kundensupport-Center verbunden zu werden. Einer unserer Agenten hilft Ihnen gerne weiter. Hinweis: Bitte halten Sie Ihre Bestellnummer bereit.
Danke
Rachel
Das PhotoStick Review-Team
ThePhotoStick-Supportcenter: https://www.thephotostick.com/pages/support-center
Amazing
The response team was kind, helpful and lightning fast. They resolved my issue with little to no effort on my part and within the hour. Thank you!
2 maja 2023
Opinia niezależna
Odpowiedź od ThePhotoStick
Hi Jamie
Thank you so much for posting this review and letting us know that you are pleased with the prompt attention you were given by our customer support team. If you need any further assistance, please do not hesitate to reach out to our customer support. They are ready 24 hours a day 7 days a week (excluding major holidays) to assist you.
Sincerely,
ThePhotoStick Review Team
ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Utilregneligt firma
Det er tilsyneladende et rigtigt plattenslagerfirma. De opkræver told ved salget, alligevel kommer der en opkrævning for tolden, når varen ankommer til Europa. Når man skriver til dem, svarer de ikke, så jeg vil opfordre alle til at holde sig fra at handle med dem, med mindre man gerne vil tages ved næsen.
22 kwietnia 2023
Opinia niezależna
Odpowiedź od ThePhotoStick
Vielen Dank, dass Sie sich heute an uns gewandt haben. Bitte klicken Sie auf den nachstehenden Website-Link, um mit unserem Kundensupport-Center verbunden zu werden. Einer unserer Agenten hilft Ihnen gerne weiter. Hinweis: Bitte halten Sie Ihre Bestellnummer bereit.
Danke
Rachel
Das PhotoStick Review-Team
ThePhotoStick-Supportcenter: https://www.thephotostick.com/pages/support-center
Don't do it!!!!
I bought 2 photosticks. I haven't used them but I regret dealing with this company. Now my email is blowing up with unwanted ads from the company and can't stop them. I WILL NEVER BUY ANYTHING FROM THIS UNSCRUPULOUS COMPANY AGAIN. Weyland Williamson
9 kwietnia 2023
Opinia niezależna
Odpowiedź od ThePhotoStick
Hello Weyland
Thank you for reaching out to us today. Please click the website link below to be connected to our Customer Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready.
Thank you
Rachel
ThePhotoStick Review Team
ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.