For some reason the delivery guy leaves the package on the sidewalk several feet from the gated porch now, instead of putting it on the porch inside the gate like he used to. Anyone could just walk b... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęONE WORLD TRADE CENTER, 85TH FLOOR, 10007 New York, New York, US
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The probiotic chews have really helped my dog with his itchy skin, and he loves the taste.Delivery is very quick.I do wish it was easier to contact the order department, because sometimes I get a mix-... Zobacz więcej
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I’ve been giving my dog the probiotic chew for about 6 months and she doesn’t lick her paws or fabric anymore. Recently I bought the dental powder but it did not agree with her, she vomited 3 mornin... Zobacz więcej
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My dog has literally been on this for approximately 2 weeks and I'm already seeing an improvement in his teeth! He had chunks of tartar build up on his back teeth that are 99% gone already. I've been... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
How to Manage Your Subscription
Napisane przez firmę
- You can manage your subscription via our account portal
- Available 24/7, the online portal allows you to update or cancel subscriptions, update your account, create a pet profile, and shop our VIP store. To access, visit the "account" section on our website menu, and choose the "register" option with the email address you provided when you purchased to create an account. We'll send you a verification email. Once you click on included link, you'll be able to login with your email address and the password and manage your subscription plan.
Dane kontaktowe
ONE WORLD TRADE CENTER, 85TH FLOOR, 10007, New York, New York, Stany Zjednoczone
3,9
Dobra
433 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I love this product and the company.
I love this product and the company.
I want to cancel the subscription that is supposed to ship on the 27 of April. I don’t need 2 bottles every month for 1 small dog. Please help!
16 kwietnia 2026
Opinia niezależna
Odpowiedź od PetLab Co. - US
Hi Kari,
We appreciate your feedback and are glad you love our product.
We're sorry to hear about the subscription issue. You can always manage our subscription by accessing your Customer Account Portal.
Could you please share your order ID so we can locate your account and assist you accordingly? We’re here to help with this.
Kind regards,
PetLabCo.®
I have auto shipping and love it
I have auto shipping and love it. My order comes in plenty of time for me needing it. Keep up the good work!
16 kwietnia 2026
Odpowiedź od PetLab Co. - US
Hi Diane,
We're happy to hear that you love our auto shipping service and that your orders arrive promptly! We appreciate your positive feedback and will continue our efforts.
Best regards,
PetLabCo.
Received fast shipping!
16 kwietnia 2026
Odpowiedź od PetLab Co. - US
Hi Jill, thanks for leaving this feedback! It's great to hear that you received your shipment quickly! Please feel free to follow up if any questions come to mind, we're always happy to help.
Best regards,
PetLabCo.®
Odpowiedź od PetLab Co. - US
Hi Juanita, thanks for the feedback. We are glad to hear about your positive experience. Please don't hesitate to reach out with any questions or concerns!
Best regards,
PetLabCo.®
They package
They package , process, shipped and delivered it with loving and caring hands.
2 kwietnia 2026
Odpowiedź od PetLab Co. - US
Hi Heidi,
We're happy to hear that our care in packaging, processing, shipping, and delivery made a positive impression. Thank you for your kind feedback; we appreciate it!
Kind regards,
PetLabCo.
Odpowiedź od PetLab Co. - US
Hi Christopher,
Thank you for your 4-star review! We appreciate your feedback.
Best regards,
PetLabCo.
Odpowiedź od PetLab Co. - US
Hi AJ,
We appreciate you sharing your experience! We're happy to hear that our product is showing progress after a few weeks. We always encourage to use for at least 90 days consistently for optimal results.
Best regards,
PetLabCo.
It’s been one month since beginning our…
It’s been one month since beginning our PetLab journey. Minka loves her “beef” chews! As far as her scratching and biting at her body, she has curtailed somewhat. Looking forward to this second month journey and hoping her gut gets right! Thank you for caring about our pets (family)!💕
6 kwietnia 2026
Odpowiedź od PetLab Co. - US
Hi Kathy,
We're happy Minka loves her chews! It's great to hear about her progress. We appreciate your kind words and are excited to continue supporting Minka's gut health journey. Thanks for considering us part of your family!
Best regards,
PetLabCo.
My pups probiotics always arrive right…
My pups probiotics always arrive right on time.
6 kwietnia 2026
Odpowiedź od PetLab Co. - US
Hi Priscilla,
We're happy to hear that your pup's probiotics always arrive on time. We appreciate you taking the time to share your positive experience!
Kind regards,
PetLabCo.
I want to cancel all future orders
I want to cancel all future orders. I went on lne to move the date on the next shipment and you shipped product and charged me two days in a row. I no longer care to deal with your organization.
12 kwietnia 2026
Odpowiedź od PetLab Co. - US
Hi James, thank you for taking the time to leave us this feedback. We are sorry to hear about this experience, we have sent you an email to better help resolve this issue. We hope to hear from you!
Best regards,
PetLabCo.®
Odpowiedź od PetLab Co. - US
Hi Ervina,
We're happy to hear our process is simple for you. Our goal is to make our processes easy for our customers. Thank you for your feedback!
Kind regards,
PetLabCo.
PetLabCo is the Best
Get all my great products as scheduled and without any damages or problems.
6 kwietnia 2026
Odpowiedź od PetLab Co. - US
Hi Laura,
We're happy to hear that your products arrived on time and in perfect condition. Thank you for sharing your positive experience; we appreciate your feedback!
Best regards,
PetLabCo.
WhDelivery close but not perfect been better on the porch.
While it would have been better to have the pkg left on the porch by the mailbox, at least they threw it over the fence and it landed on the side walk not on the lawn or un the bushes... no dog was around....
13 kwietnia 2026
Odpowiedź od PetLab Co. - US
Hi there, thank you for this feedback! We will be sure to speak to our team and look into this.
Best regards,
PetLabCo.®
Consistent delivery for a quality…
Consistent delivery for a quality product that we can count on each time. Thank you!
13 kwietnia 2026
Odpowiedź od PetLab Co. - US
Hi Dina,
We're happy to hear that you can consistently rely on our quality product and delivery. Thank you for your positive feedback; it means a lot to us!
Best regards,
PetLabCo.
My dog has no issues since she’s been…
My dog has no issues since she’s been taking the pro life for her tummy. Thank you so much.
6 kwietnia 2026
Odpowiedź od PetLab Co. - US
Hi Lorriane,
We're so happy to hear that the product has provided your dog comfort! Thank you so much for sharing this positive experience; we appreciate your feedback.
Best regards,
PetLabCo.
Odpowiedź od PetLab Co. - US
Hi Lou,
We are so sorry for your loss. Our team will be reaching out to you to provide assistance.
Warm regards,
PetLabCo.
I was impressed on how easy it was to…
I was impressed on how easy it was to place my order on line and how quickly I received it.
13 kwietnia 2026
Odpowiedź od PetLab Co. - US
Hi Louise,
We're happy to hear that placing your order online was easy and that you received it quickly. Thank you for your positive feedback; we appreciate it!
Best regards,
PetLabCo.®
Received this month’s treats just when…
Received this month’s treats just when I ran out of last month’s supply. I think it is important that Cujo has a reliable source for his tablets, and he does with PetLab!
11 kwietnia 2026
Odpowiedź od PetLab Co. - US
Hi Debby,
We're happy to hear that Cujo's order arrived right on time! We appreciate you trusting us to be a reliable source for his supplements. It means a lot to us that you and Cujo are happy with our service.
Best regards,
PetLabCo.®
Odpowiedź od PetLab Co. - US
Hi Donna,
We're happy to hear that your order's delivery met your expectations. Thank you for letting us know about your experience.
Kind regards,
PetLabCo.®
Sent 7 months of dental product
Sent 7 months of dental product. Do not order from this company. They drain your pocketbook by sending 8 months supply and you pay for it at same time. Thought this was a subscription, not a way to have you pay for all at same time
21 marca 2026
Odpowiedź od PetLab Co. - US
Hi Joanne, thank you for reaching out and letting us know. Our team has looked into this and found a duplicate subscription. We have reached out to you via email to help get things resolved, and if there is anything else we can do to assist, we are here for you.
Best regards,
PetLabCo.®
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.