The Perfume Shop - Sunderland 147 Recenzje 

279
•
Wynik TrustScore: 5 na 5

4,9

Unit 16, The Bridges Shopping Centre, SR1 3LB SUNDERLAND, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had a really good experience with Bronia. She was very friendly, welcoming and genuinely helpful throughout . She took the time to show me different fragrances based on what I liked and gave me... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I went to the Sunderland perume shop today to buy few perfumes and i was dealt by Angel she was absolutely brilliant, very polite, friendly and i loved her personality. Fantastic customer service and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Justine has helped me with fragrance testing on and off for a number of months now. I'm a frequent customer and today proved why. She was quick to recognise me, took time to show some new fragrance... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Perfumeria
  2. również w kategorii:
  3. Dostawca aromatów spożywczych
  4. Dostawca kosmetyków i perfum
  5. Kosmetyki
  6. Sklep z kosmetykami
  7. Sklep z produktami do włosów

Napisane przez firmę

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Dane kontaktowe

  • Unit 16, The Bridges Shopping Centre, SR1 3LB, SUNDERLAND, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

279 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(279)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 35 543

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Angel was absolutely brilliant and had…

Angel was absolutely brilliant and had lots of patients with me and my friend will be back thankyou

21 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Sean was very helpful with picking a…

Sean was very helpful with picking a gift for my friend. He definitely knows his things with perfume!!

18 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Fab service

Lovely man and very helpful and funny! Will def be back! Shaun in the Sunderland branch was amazing! Thank you!

15 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Sharon was really helpful and chose the…

Sharon was really helpful and chose the best option for me to give a friend. She was very friendly

23 marca 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Amazing experience

Amazing experience, Angel helped us pick out 2 amazing gifts for family which they loved. Amazing service and customer service.

12 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Very good Marketer

Very good Marketer
The Beautiful Sharon Queen.
Thank you

11 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

It's very beautiful service 😍 ❤️ 👌

It's very beautiful service 😍 ❤️ 👌

11 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Great experience and angel was…

Great experience and angel was literally a cheeky angel

10 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Lovely personal assistance with my…

Lovely personal assistance with my husbands 50th birthday present - Angel helped with the personal wrapping gift service and Olivia helped me choose a the right gift - excellent service. I’ll be back for sure - smashing team

10 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Angel helped me my mum and brother had…

Angel helped me my mum and brother had a really nice experience very friendly will definitely be back soon

7 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Angel was a great help in me finding…

Angel was a great help in me finding the perfect perfume for my mam for her birthday tomorrow. would definitely recommend coming here

7 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Angel was very helpful

Angel was very helpful

7 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

As ever Justine made me so welcome

As ever Justine made me so welcome. Advised me on various fragrances and treated me like family. The team are so lovely in Sunderland store, gone above and beyond for me. I Loooovvvve them all Xx

7 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

I always use the Sunderland store as…

I always use the Sunderland store as the staff are always really nice, served by Justine today and she was more than helpful with my dad helping him pick a few aftershaves for himself. Great visit.

3 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Great service!

Great service!! Big shoutout to shaun he was so lovely to me and my family, we will definitely be coming back again xx

31 marca 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 2 z 5
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello Lyndsey,

Thank you for taking the time to leave your review, and I’m very sorry to hear that you received the wrong order.

After looking into this, I can see that a member of our team has already assisted you with this matter. I’m really sorry for the inconvenience this caused in the first place, as this is not the experience we want for our customers.

I hope this has now been resolved for you, but if you do need any further assistance, please don’t hesitate to get back in touch.

Kind regards,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Great service from Sasha very…

Great service from Sasha very professional will recommend.

29 marca 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Justice was sooo lovely

Justice was sooo lovely. She provides me with a new sample of fragrance. Made the best choice of Dior perfume. She made my day ! ❤️

29 marca 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Jasmin is very helpful today

Jasmin is very helpful today. Service is very good. Will come back again.

29 marca 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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