Angel and Sadia have been so helpful especially with my picky teenager who loves to try new perfumes! Thank you for always making our perfume shopping a fantastic experience. Nothing was too much for... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 16, The Bridges Shopping Centre, SR1 3LB SUNDERLAND, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Justine has helped me with fragrance testing on and off for a number of months now. I'm a frequent customer and today proved why. She was quick to recognise me, took time to show some new fragrance... Zobacz więcej
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Called in for some birthday prezzies today both girls Abbie and angel went above and beyond for us will deffo be back xxx
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Thank you to Liz she's been sooo helpful and she's given us a great deal
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Informacje dotyczące firmy
- Perfumeria
- Kosmetyki
- Dostawca kosmetyków i perfum
- Sklep z kosmetykami
- Dostawca aromatów spożywczych
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
Unit 16, The Bridges Shopping Centre, SR1 3LB, SUNDERLAND, Zjednoczone Królestwo
4,9
Doskonała
271 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service lady with the red hair…
Great service lady with the red hair made it a funny and memorable experience
22 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Georgina was very helpful with us today…
Georgina was very helpful with us today thank you
18 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Sunderland 147
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing Staff, Fantastic Experience
The service was absolutely splendid! The staff Justine was friendly, attentive, and incredibly professional.
Justine went above and beyond to make the experience enjoyable and welcoming. Excellent service from start to finish — highly recommended! ⭐⭐⭐⭐⭐
18 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Sunderland 147
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was served by Angel
I was served by Angel, she was fantastic her customer service skills were amazing!
17 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Sunderland 147
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The staffs were very welcoming when I…
The staffs were very welcoming when I came in. Justine was super helpful with her recommendations, and I absolutely loved the perfume she recommended! 10/10
17 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Sunderland 147
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Justine served me today and was so…
Justine served me today and was so helpful. She was so pleasant! Thank you, a credit to the store
17 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Sunderland 147
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent assistance and understanding…
Excellent assistance and understanding from bronia
14 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Sunderland 147
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lovely experience staff were absolutely…
Lovely experience staff were absolutely lovely especially Sadie really helped me find the right scents I’m so pleased with the service!
11 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Angel and Sadia have been so helpful…
Angel and Sadia have been so helpful especially with my picky teenager who loves to try new perfumes! Thank you for always making our perfume shopping a fantastic experience. Nothing was too much for them to help find the perfect scents.
8 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Called in for some birthday prezzies…
Called in for some birthday prezzies today both girls Abbie and angel went above and beyond for us will deffo be back xxx
8 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Angel and Sadia are super helpful!
Angel and Sadia are super helpful! Highly recommend!
6 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Odpowiedź od The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Justine is very helpful to every…
Justine is very helpful to every customer they have in their store.
30 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Angel was an absolute amazing woman…
Angel was an absolute amazing woman helped out as much as she can it’s been an absolute pleasure shopping in your store today
27 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Justine and Abbie were excellent staff…
Justine and Abbie were excellent staff very welcoming and really really nice, best experi I’ve ever had. 10/10 quality and customer service. Best staff ever 10/10 experience.
25 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I had a good experience here
I had a good experience here. Angel was really warm and professional. I’ll definitely recommend.
20 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I got a wonderful customer service from…
I got a wonderful customer service from Angel, she recommended lovely perfumes to me and was so good at it. Lovely lady, will definitely come back😊
20 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Justine!
Justine was absolutely fantastic today helping myself and my husband smell all kinds of new scents to see what we liked. Spent an absolute fortune but so worth it just for the customer service alone!
15 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Odpowiedź od The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Justine attended to us so nice
Justine attended to us so nice, I would def love to come back.
11 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.