The Perfume Shop - Sunderland 147 Recenzje 

271
Wynik TrustScore: 5 na 5

4,9

Unit 16, The Bridges Shopping Centre, SR1 3LB SUNDERLAND, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Angel and Sadia have been so helpful especially with my picky teenager who loves to try new perfumes! Thank you for always making our perfume shopping a fantastic experience. Nothing was too much for... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Justine has helped me with fragrance testing on and off for a number of months now. I'm a frequent customer and today proved why. She was quick to recognise me, took time to show some new fragrance... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Called in for some birthday prezzies today both girls Abbie and angel went above and beyond for us will deffo be back xxx

Reakcja na opinię


Informacje dotyczące firmy

  1. Perfumeria
  2. Kosmetyki
  3. Dostawca kosmetyków i perfum
  4. Sklep z kosmetykami
  5. Dostawca aromatów spożywczych
  6. Sklep z produktami do włosów

Napisane przez firmę

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Dane kontaktowe

  • Unit 16, The Bridges Shopping Centre, SR1 3LB, SUNDERLAND, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

271 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(271)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 36 021

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Abbie was really helpful and helped me…

Abbie was really helpful and helped me find what I wanted.

30 maja 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Yet again Justine was absolutely…

Yet again Justine was absolutely fantastic, kind and genuine. She was very accommodating with our time in the shop. Great service and great prices.

Thank you

30 maja 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Sharon was great highly recommend…

Sharon was great highly recommend thanks alot

30 maja 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Angel was amazing

Angel was amazing, she helped me find exactly what I wanted for myself and also a gift for my husband from our son on Father’s Day!

29 maja 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Nice Customer service

Was a great experience in the way I was attended to ☺️

28 maja 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Love the staff in the shop so helpful…

Love the staff in the shop so helpful and lovely manners, Justine was amazing and help with all my perfum/aftershave needs and gift wrapped my goodies

28 maja 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Staff were lovely went out there way to…

Staff were lovely went out there way to help . Sharon is beautiful person . Definitely be back again X

28 maja 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Justine was very helpful

Justine was very helpful! Amazing service thank you!

28 maja 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Amazing customer service

Amazing customer service, amazing deals and really helpful giving advice, I was served by angel and she was lovely.

27 maja 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Excellent customer service lovely happy…

Excellent customer service lovely happy salesman Sean x

27 maja 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Fantastic service by Angel

Fantastic service by Angel. Not pushy at all. Helped with all my queries and purchases. Friendly and extremely helpful. Will defo be back

26 maja 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

I love this shop they have all the…

I love this shop they have all the perfumes, i always buy my perfumes there, i highly recommend, their costumer service is amazing, today i was served by angela, she was really nice and gave me some free samples ❤️

25 maja 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

amazing experience with a women called…

amazing experience with a women called angel and a man called sean lovely staff and friendly staff xxx
good laugh and conversation

24 maja 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Coming into the store today and we were…

Coming into the store today and we were greeted by the wonderful Angel. She was wonderful and was so helpful when we wanted to make a purchase or test. Thank you

23 maja 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Angel from the sunderland store was…

Angel from the sunderland store was lovely, good prices and great service

23 maja 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

I had a great shopping experience in…

I had a great shopping experience in this store. Justine served me and was very helpful with great suggestions!

23 maja 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Shaun from Sunderland the bridges was…

Shaun from Sunderland the bridges was amazing great service

23 maja 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

I love this perfume

I love this perfume. Wore it since I was a kid. Sneaky a spray from my friends mother’s bottle. Still love wearing it. But I find the iconic bottle has gone and now just in a square bottle. Plus I’m sure they have diluted the fragrance as a spray or 2 was powerful. Now it seems you need a good spray. Regardless I still love it. I ordered it online from the perfume shop and delivery was so quick. Well pleased.

18 maja 2026
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Absolute pleasure to deal with Justine…

Absolute pleasure to deal with Justine very knowledgeable and brilliant customer service

22 maja 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Amazing experience in the perfume shop…

Amazing experience in the perfume shop today. I’m an awkward customer and very indecisive. Sharon was so helpful and patient especially since I had three very energetic children with me. Will be returning to the Sunderland bridges store

22 maja 2026
Opinia niezależna
Logo The Perfume Shop - Sunderland 147

Odpowiedź od The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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