Started my Christmas shopping (yes in October!) And went in to store as they have 20% off ATM. Was served by the truly wonderful Nicola, she was warm, friendly & informative without pushing for a sal... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Nicola was very helpful and knowledgeable, she asked us questions about what we already had and advised us on new products that matched our tastes. Overall she was lovely to deal with and we would sho... Zobacz więcej
Nicola at Perfum Shop Silverburn was excellent spent time advising with no pressure .Will purchase again in future there .Frank Burgoyne
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Absolutely amazing customer service thanks you so much!!! Best prices and best place! Got aftershave for my son and it’s all wrapped with a personalised ribbon! Just love it!
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Informacje dotyczące firmy
- Perfumeria
- również w kategorii:
- Dostawca aromatów spożywczych
- Dostawca kosmetyków i perfum
- Kosmetyki
- Sklep z kosmetykami
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, Zjednoczone Królestwo
4,9
Doskonała
145 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Amazing customer service
Amazing customer service. Jill Took lots of time to help us find the right aftershave. She was so super helpful and pleasant. All the staff were.
19 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Highly recommend
Kipp was super helpful today and was really patient with me while I asked to smell several testers - I was very indecisive. Once I'd decided on an aftershave, Kipp wrapped the bottle for me and kindly gave me a complimentary personalised ribbon which was a lovely touch. Excellent customer service!
19 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Denise at sliverburn store was superb
Denise at sliverburn store was superb. Amazing service and helped me go for a new scent for my wedding. Very much appreciated, thank you. Would highly recommend
16 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Fantastic service
Best customer service ever from Kit in the silverburn branch he gift wrapped my set perfect for me was very chatty made me feel the perfect customer .
7 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
We visited Silverburn Perfume shop.
We visited Silverburn Perfume shop.. Kipp was awesome..very friendly & Informtive.. this shop is one of a kind and so is Kipp..
All the best ..
6 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hey,
Thanks for your review. I am pleased to hear you had a 5* experience with us.
Thank you!
The Perfume Shop.
SUPERB
All the shop assistants were extremely helpful & made ensured that we smelled every perfume/aftershave possible for our wedding day! Great service
5 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
Thank you for your review!
The Perfume Shop
Friendly perfume shop, would recommend!
We were helped by Rosina who was really nice and patient, showed us lots of different options and was lovely to chat to. Recommend going here, they had a discount on and it was a great deal too. Thanks so much!
4 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Elaine was very pleasant and helpful…
Elaine was very pleasant and helpful and helped us find exactly what we wanted. Excellent service
4 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
Thanks for your positive words! We appreciate you.
Kind regards,
Sharain
Order was fulfilled in a timely manners…
Order was fulfilled in a timely manners folks at store were fantastic.
23 czerwca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
I was in your Silverburn store in…
I was in your Silverburn store in Glasgow and was served by Hannah. Hannah was very helpful and went out her way to help me select a number of perfumes.
Because of Hannah I only go to your Silverburn store.
9 czerwca 2025
Odpowiedź od The Perfume Shop - Silverburn 249
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Staff are great
Staff are great, Janice helped us pick out our perfume and aftershave and had a great chat.
19 czerwca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
TPS SILVERBURN
Absolute top class service from the girls once again the beautiful bubbly Helen always sorts me out with different perfumes for my wife as I am hopeless when it comes to perfume she even thinks of the message to write on the ribbon when wrapping my perfume and even the older lady who I think is the manager always asks me how I am and is very chatty.You always get the personal touch from the staff and my wife has loved every perfume I've bought from there.👌👌👌
2 czerwca 2025
Opinia niezależna
Excellent service
Janice was extremely helpful and friendly during my visit. I was looking for Prada and she was great
7 marca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Amazing service as always from Kip
Amazing service as always from Kip
12 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Fantastic service from Denise and the…
Fantastic service from Denise and the rest of the staff at the silverburn store. Denise was very polite and attentive. Didn't pressure us into a decision and helped up chose the perfect wedding perfume and aftershave.
1 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hello,
Thank you for your kind words! We're so happy to hear you had a positive experience at our Silverburn store. We appreciate you taking the time to share your feedback. We strive to provide excellent customer service and are delighted to hear that you found our staff helpful. We hope you enjoy your wedding day!
Best wishes,
Jasmyn
Knowledgeable and helpful
Knowledgeable and helpful staff especially Emma who helped an indecisive customer make a decision. Delighted with my choice and wish to thank patience of the staff. Points now added to my account and look forward to discounted purchases in future
25 lutego 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hello,
Thank you for your kind words! We're so pleased to hear that you had a positive experience with our staff. We strive to provide excellent customer service and are delighted that Emma was able to help you make a decision. We look forward to seeing you again soon.
Kind regards,
Jasmyn
Great Staff, Silverburn, Glasgow
Visited shop at Silverburn on Sunday and staff were very helpful and knowledgeable about fragrances. No pressure selling. Bought aftershave for a gift and was offered a gift bag without asking. Was very happy with service as they took their time sorted out a query I had.
16 lutego 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Easy no stress at all
4 lutego 2025
Odpowiedź od The Perfume Shop - Silverburn 249
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
The assistant was particularly helpful
The assistant was particularly helpful, extremely pleasant+very knowledgeable about the perfumes in the shop.
17 grudnia 2024
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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