Five Stars – Jill is an absolute gem! I am a huge fragrance collector and very particular about my scents, but Jill at the Silverburn store makes every single visit a total joy. She is super fr... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was unsure about a couple of perfumes and was served by Denise at the Silverburn branch. She was very patient and helpful and went through different options with me. She was very friendly throughout... Zobacz więcej
Reakcja na opinię
I received fantastic service at your Glasgow Silverburn store from Nicola. She was incredibly friendly and helpful. She was very informative about the perfume shop rewards, which I hadn’t signed up to... Zobacz więcej
Time and time again I nip into the perfume shop the one in silverburn in Glasgow, all the staff are just brilliant and so patient and no matter the request big or small they have no qualms going out... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Perfumeria
- Kosmetyki
- Dostawca kosmetyków i perfum
- Sklep z kosmetykami
- Dostawca aromatów spożywczych
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, Zjednoczone Królestwo
4,9
Doskonała
119 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Employee knowledge and helpfulness.
26 września 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
Extraordinary customer service
Extraordinary customer service. Very friendly and helpful stuff. They got a new loyal customer
25 września 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
Thanks for your lovely words and for choosing us to shop with. We appreciate you.
The Perfume Shop.
James was really helpful
James was really helpful. Was very patient with me and let me try a dozen scents before helping me make my choice. Guided me towards a really good deal and got a bottle of Hugo Boss normally £125 for £55. Very happy.
13 września 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Great atmosphere and friendly staff
Gill was lovely and friendly from the moment I walked in. She was great at recommending new fragrances that are out and let me smell them and told me about deals in store. It was a really easy, pleasant experience and for the first time in forever I actually got a couple of samples with my purchase.
10 września 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
Thanks for your positive review! We appreciate you and hope you have a lovely day.
The Perfume Shop
Our whole experience was excellent…
Our whole experience was excellent because of one your valuable sales person named Faye.She was so kind and she was so helpful.I would definitely come back to your store .One reason for that would be Faye and her service.Thank you Faye for your lovely service.
7 września 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
Thanks for your lovely review!
The Perfume Shop
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Excellent review
Thank you to Emma and Kieraleigh for providing excellent customer service x
25 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Lovely service from Janice at…
Lovely service from Janice at silverburn store Adding personal touch to a special gift
25 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
I would just like to say that my…
I would just like to say that my experience in store today was made a lot easier and the service received from Jill at the silverburn store was amazing and a 10/10
I would highly recommend Jill to anyone who is looking for aftershave or perfume and are unsure what to get as she made sure that we left happy with the choice we made
24 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Amazing service
Had amazing service from Emma and Janice at the perfume shop silverburn branch. They where so helpful and friendly, had a lovely experience will definitely be back for some more perfume at this store.
22 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hello,
We're happy to hear you had such a lovely experience in our Silverburn branch. We appreciate your kind words and thank you for shopping with us.
Sincerely,
Jasmyn
The Perfume Shop
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Jill and Faye were extremely helpful!
Jill and Faye were extremely helpful!! Helped picked my sisters wedding perfume and couldn’t have been any nicer!! Thanks ladies
27 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
I went to silverburn looking for a…
I went to silverburn looking for a perfume for my granddaughters birthday. I was struggling looking and hannah came over to help me. I have never been treated with such respect and politeness as I was with this young lady. She certainly knew what she was talking about and I will definitely be coming back!.
My granddaughter also loved her perfume!!
19 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Amazing customer service
Amazing customer service. Jill Took lots of time to help us find the right aftershave. She was so super helpful and pleasant. All the staff were.
19 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Highly recommend
Kipp was super helpful today and was really patient with me while I asked to smell several testers - I was very indecisive. Once I'd decided on an aftershave, Kipp wrapped the bottle for me and kindly gave me a complimentary personalised ribbon which was a lovely touch. Excellent customer service!
19 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Denise at sliverburn store was superb
Denise at sliverburn store was superb. Amazing service and helped me go for a new scent for my wedding. Very much appreciated, thank you. Would highly recommend
16 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Fantastic service
Best customer service ever from Kit in the silverburn branch he gift wrapped my set perfect for me was very chatty made me feel the perfect customer .
7 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
We visited Silverburn Perfume shop.
We visited Silverburn Perfume shop.. Kipp was awesome..very friendly & Informtive.. this shop is one of a kind and so is Kipp..
All the best ..
6 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hey,
Thanks for your review. I am pleased to hear you had a 5* experience with us.
Thank you!
The Perfume Shop.
SUPERB
All the shop assistants were extremely helpful & made ensured that we smelled every perfume/aftershave possible for our wedding day! Great service
5 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Silverburn 249
Hi,
Thank you for your review!
The Perfume Shop
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