The Perfume Shop - Silverburn 249 Recenzje 

119
Wynik TrustScore: 5 na 5

4,9

Unit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Five Stars – Jill is an absolute gem! I am a huge fragrance collector and very particular about my scents, but Jill at the Silverburn store makes every single visit a total joy. She is super fr... Zobacz więcej

Oceniono na 5 z 5

I was unsure about a couple of perfumes and was served by Denise at the Silverburn branch. She was very patient and helpful and went through different options with me. She was very friendly throughout... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I received fantastic service at your Glasgow Silverburn store from Nicola. She was incredibly friendly and helpful. She was very informative about the perfume shop rewards, which I hadn’t signed up to... Zobacz więcej

Oceniono na 5 z 5

Time and time again I nip into the perfume shop the one in silverburn in Glasgow, all the staff are just brilliant and so patient and no matter the request big or small they have no qualms going out... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Perfumeria
  2. Kosmetyki
  3. Dostawca kosmetyków i perfum
  4. Sklep z kosmetykami
  5. Dostawca aromatów spożywczych
  6. Sklep z produktami do włosów

Napisane przez firmę

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Dane kontaktowe

  • Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

119 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(119)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 34 630

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Denise - a credit to the store

I visited the store to get a new fragrance and the help and advice given by Denise was exceptional. She went out of her way to get the right aftershave for me as well as helping me throughout the process

28 stycznia 2026
Opinia niezależna
Logo The Perfume Shop - Silverburn 249

Odpowiedź od The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

L’EXCLUSIF , Excellent customer service…

Great price ,Excellent customer service from Janice & Denise at Silverburn couldn’t be more helpful :) Thank You

26 stycznia 2026
Opinia niezależna
Logo The Perfume Shop - Silverburn 249

Odpowiedź od The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Excellent service from Jill at your…

Excellent service from Jill at your Silverburn store. We find we would travel a longer distance than our local perfume shop as service better . We always appreciate the extra attention from silverburn .

22 stycznia 2026
Opinia niezależna
Logo The Perfume Shop - Silverburn 249

Odpowiedź od The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Brilliant customer service

Popped into silverburn and was greeted by the lovely Emma, she was very friendly. I was in looking for samsara which emma was able to pin point right away. She explained there was a 20% offer on in the store so my friend and I both purchased. Emma also signed us up for members cards. Will definitely be back, friendly and knowledgeable young lady

19 stycznia 2026
Opinia niezależna
Logo The Perfume Shop - Silverburn 249

Odpowiedź od The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Thank you Janice

I visited the silverburn store and was served by Janice, she was so helpful and welcoming. Nothing was too much to ask and she helped us pick the best sets for a present. Would visit again

15 stycznia 2026
Opinia niezależna
Logo The Perfume Shop - Silverburn 249

Odpowiedź od The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

What a fab experience Janice went above…

What a fab experience Janice went above and beyond helping pick perfume and aftershaves and also pointing out best values.

It was so relaxing not rushed and fab conversation.

Well done the perfume shop - Silverburn

18 grudnia 2025
Opinia niezależna
Logo The Perfume Shop - Silverburn 249

Odpowiedź od The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

1st class service.

The service given from the employee Rosina/Silverburn/27/12/25/receipt no:6964 at 11.40am was exceptional! She couldn’t have been more helpful

27 grudnia 2025
Opinia niezależna
Logo The Perfume Shop - Silverburn 249

Odpowiedź od The Perfume Shop - Silverburn 249

Hi,

Thanks for your feedback. Thank you so much for choosing us to shop with.

Happy New Year.

The Perfume Shop

Oceniono na 5 z 5

Lovely staff

At a busy time of year the girls in the store were cheery and happy to help anyone that came into the store.
Denise served me and was helpful, efficient and went above and beyond to ensure I got the perfect gift. Denise gave me suggestions, offering me the best deals in store.

27 grudnia 2025
Opinia niezależna
Logo The Perfume Shop - Silverburn 249

Odpowiedź od The Perfume Shop - Silverburn 249

Hi,

Thanks for your feedback. Thank you so much for choosing us to shop with.

Happy New Year.

The Perfume Shop

Oceniono na 5 z 5

Perfect gift

Bought this brilliant gift from the Perfume shop it was delivered on time and with care will definitely recommend ordering from them

10 grudnia 2025
Logo The Perfume Shop - Silverburn 249

Odpowiedź od The Perfume Shop - Silverburn 249

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Oceniono na 5 z 5

Amazing Manager - Jance

Hi,

Amazing experience. The store manager (Jance ) was so kind andwent out her way. She is a great asett to your team. Highly needs to be rewarded. Will.always come to.this store. Asma

14 grudnia 2025
Opinia niezależna
Logo The Perfume Shop - Silverburn 249

Odpowiedź od The Perfume Shop - Silverburn 249

Hi,

Thanks for your 5* feedback!

The Perfume Shop

Oceniono na 5 z 5

Ordered online and delivered to my door…

Ordered online and delivered to my door great customer service delighted with my gift sets

4 grudnia 2025
Logo The Perfume Shop - Silverburn 249

Odpowiedź od The Perfume Shop - Silverburn 249

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Oceniono na 5 z 5

The young lady who assisted me with my…

The young lady who assisted me with my purchase was excellent and knowledgeable. I only had a photograph of perfume. She had to “source” it online , as it was not in shop. Arranged for it to be delivered. She also checked to see if i had loyalty card. (I had forgotten) Excellent serivce

30 listopada 2025
Logo The Perfume Shop - Silverburn 249

Odpowiedź od The Perfume Shop - Silverburn 249

Hi,

Thank you for your lovely feedback. It's great to hear about your 5* experience.

The Perfume Shop

Oceniono na 5 z 5

Emma at Silverburn was so patient with…

Emma at Silverburn was so patient with myself (an older generation) and I wish the management would pay notice to an excellent nature and front of house person that the company ought to be proud of.
I do hope that she gets some recognition for her service.

27 listopada 2025
Opinia niezależna
Logo The Perfume Shop - Silverburn 249

Odpowiedź od The Perfume Shop - Silverburn 249

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Oceniono na 5 z 5

Emma and Jess

Emma and Jess, have been very professional and helpful in helping us chose various products. Cannot commend them high enough. Best wishes

25 listopada 2025
Logo The Perfume Shop - Silverburn 249

Odpowiedź od The Perfume Shop - Silverburn 249

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Oceniono na 5 z 5

I went into the silverburn branch with…

I went into the silverburn branch with no idea what I was wanting to get, Denise from the store was wonderful and walked me through everything. She also helped me pick out some add ons that I never knew I could get. Was a wonderful experience I couldn’t recommend more

21 października 2025
Opinia niezależna
Logo The Perfume Shop - Silverburn 249

Odpowiedź od The Perfume Shop - Silverburn 249

Thanks for your review!

It's great to hear your positive feedback. We value you.

Kind regards,
Sharain - The Perfume Shop

Oceniono na 5 z 5

I was happy with my shopping experience…

I was happy with my shopping experience at the Silverburn shop… Rosain attended to me and took me round the shop, i only came for one perfume but I ended up buying multiple perfumes because of her services.xx

1 października 2025
Opinia niezależna
Logo The Perfume Shop - Silverburn 249

Odpowiedź od The Perfume Shop - Silverburn 249

Hi there,

I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.

Kind regards,
Sharain - The Perfume Shop

Oceniono na 5 z 5

Perfect friendly helpful service

⭐️⭐️⭐️⭐️⭐️
“Extremely helpful and friendly service at The Perfume Shop. The staff were chatty, approachable, and gave great advice on choosing the perfect perfume for my sister. Highly recommend!”

30 września 2025
Opinia niezależna
Logo The Perfume Shop - Silverburn 249

Odpowiedź od The Perfume Shop - Silverburn 249

Hi,

Thank you so much for your feedback. We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej