Very happy the bottles where not broken 💔 but the box was damaged so l think U might have to make box stronger in future please, l would ordered more from l thought l wouldn't had some samples of... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację37A Town Mall Walk, The Oracle, RG1 2AH READING, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Been to this store many times since 5 years, but this time the experience was worth a review. Usually it becomes a stressful job to find a right fragrance but Iksha was fabulous in helping us to choos... Zobacz więcej
Reakcja na opinię
"Had the loveliest experience shopping here today! Iksha was an absolute sweetheart—so patient, warm, and attentive. She let me explore so many wonderful scents until I found the perfect one. Thank yo... Zobacz więcej
Reakcja na opinię
Good helpful staff. Very quick delivery!
Reakcja na opinię
Informacje dotyczące firmy
- Perfumeria
- również w kategorii:
- Dostawca aromatów spożywczych
- Dostawca kosmetyków i perfum
- Kosmetyki
- Sklep z kosmetykami
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
37A Town Mall Walk, The Oracle, RG1 2AH, READING, Zjednoczone Królestwo
4,9
Doskonała
321 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good custormer service
Good custormer service! Great Job Iksha very friensly staff :)
1 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
We still haven’t received the item.
20 lipca 2026
Odpowiedź od The Perfume Shop - Reading 67
Hello Mark,
I am sincerely sorry that your original parcel was lost in transit with Royal Mail and appreciate how frustrating this must have been.
Having looked into this for you, I am pleased to see that a replacement was sent using a Next Day Delivery courier to get your order to you as quickly as possible.
I hope your replacement arrived safely and that you are enjoying your purchase. Thank you for your patience and understanding.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Alisha and Alexia were both brilliant…
Alisha and Alexia were both brilliant in serving. They were very engaging and helpful with advice as I didn’t know what to choose for gifts. I spent more than I planned to. Good on the job.
31 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The staff iksha was very helpful and…
The staff iksha was very helpful and friendly and very efficient a credit to the brand
31 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Iksha was very warm and welcoming
Iksha was very warm and welcoming, super patient in showing us a number of perfumes. We were happy with her suggestions. She helped us buy two perfumes for Men . We look forward to shopping again
30 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Fantastic service from Tahira
28 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Reading Perfume shop was…
Ikshe @ The Reading Perfume shop was very patient and attended to me very well. She tried different perfumes with me till I got the ones I wanted.
28 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Stuff member Iksha is good person with…
Stuff member Iksha is good person with nice humor and attractive personality ,nice to do shopping from her.
27 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Brilliant service
Both Alexia and Tahira at the Reading store were very helpful and I got exactly what I wanted!
I’ve also picked out my next perfume, with their help!
25 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very lovely customer service
Iksha was so patient and understanding with me as I wanted to try a lot of different scents before finding the perfect one for me. I really appreciate how she made me comfortable to ask questions as it lead me to finding a scent I really love :)
22 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very good experience
Very good experience, was served by Ramona in Reading Branch. She has let me try different perfumes. Will buy again 💯
20 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great customer service
Great customer service
Beautifully wrapped
Iksha. Name of server
Great free gift and special offer also
16 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ikasha
Ikasha , thank you for your service. Excellent customer support 😊
13 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Popped in for a browse at the store in…
Popped in for a browse at the store in the oracle, (Iksha) I believe the lovely young ladies name was. She gave an outstanding service, very knowledgeable and great recommendations through. A real credit to the store
Thanks again
10 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ramona in the Reading store assisted me…
Ramona in the Reading store assisted me in selecting presents for my lovely twin boys.
Very pleased.
Thank you
9 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kevin at Reading store was very Helpful
6 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely service from Tahira she was…
Lovely service from Tahira she was patient and helpful. Overall i would say its customer friendly.
6 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.