Had such a great time at the new bridge store . Olivia was so cheerful and so lovely . Also very patient I must. She showed me different fragrances. I finally got something amazing thanks to her recom... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 5, Ilac Centre, Henry Street, D01 RW86 DUBLIN, IE
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Team in lilac center is great thumb up to Sara her marketing skills are another level.. Alex smile makes u buy something out your budget
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I collected a perfume set from the Ilac Centre. Staff were great even with the busy Black Friday rush. One customer became agitated out of nowhere and started giving out about the queueing system (the... Zobacz więcej
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Natalie and Callum are the icons. they really helped me for a special persons birthday thank you!!
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Informacje dotyczące firmy
- Perfumeria
- Kosmetyki
- Dostawca kosmetyków i perfum
- Sklep z kosmetykami
- Dostawca aromatów spożywczych
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
Unit 5, Ilac Centre, Henry Street, D01 RW86, DUBLIN, Irlandia
4,7
Doskonała
49 recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Natalie and Callum are the icons
Natalie and Callum are the icons. they really helped me for a special persons birthday thank you!!
1 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Team in lilac center is great thumb up…
Team in lilac center is great thumb up to Sara her marketing skills are another level.. Alex smile makes u buy something out your budget
20 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Olivia at new bridge was so hepful
Had such a great time at the new bridge store . Olivia was so cheerful and so lovely . Also very patient I must. She showed me different fragrances. I finally got something amazing thanks to her recommendation . Money well spent I must say. Will definitely visit again .
13 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Quick and friendly
Helpful so friendly and customer care they did have the particular perfume but they helped me to order online
19 marca 2026
Odpowiedź od The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
very lovely staff here in Ilac,they…
very lovely staff here in Ilac,they were very helpful and also got a cute discount,definitely would recommend it,Suzanne was great x
13 marca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service from Suzanne
Great customer service from Suzanne, she helped me with perfume for a friends birthday! Great shop. Great staff. Would recommend to a friend.
13 marca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was in the ilac store today was served…
Was in the ilac store today was served by faran he helped me pick my aftershave was very helpful.
16 stycznia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Poor customer service
A bit a gamble buying online from here. You’ll be taking a chance. Recently had an order cancelled at last minute which was quite disappointing. Customer service is so poor no one has responded to my messages on WhatsApp and email for 2 days now. I can’t even confirm if I got a refund.
4 stycznia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Ilac 118
Hi,
We regret your order was cancelled and that our support has been unresponsive. We appreciate you bringing this to our attention. We are looking into why there was a delay in responding to your messages.
The Perfume Shop
Absolutely amazing experience helped me…
Absolutely amazing experience helped me choose the right one with so many options . Well done !! Thanks Farhan and Shane
4 grudnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Ilac 118
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Farhan was very friendly with me and…
Farhan was very friendly with me and helped me choose the perfect product, thank you
4 grudnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Ilac 118
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Very happy with my purchase and…
Very happy with my purchase and delivery was so fast.
29 listopada 2025
Odpowiedź od The Perfume Shop - Ilac 118
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Great experience
Farhan was a great salesman. Great costumer service and good selection of fragrances. Black Friday deals are really worth it!
1 grudnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Ilac 118
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Excellent service from Farhan
Very good service from Farhan, excellent customer service, will be back there just for Farhan.
1 grudnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Ilac 118
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Odpowiedź od The Perfume Shop - Ilac 118
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
I ordered and received what I expected…
I ordered and received what I expected from my purchase.
26 listopada 2025
Odpowiedź od The Perfume Shop - Ilac 118
Hi,
We're happy to hear that you received what you expected. Thank you for your purchase and for sharing your feedback with us!
The Perfume Shop
Perfume collection with a bit of drama
I collected a perfume set from the Ilac Centre. Staff were great even with the busy Black Friday rush. One customer became agitated out of nowhere and started giving out about the queueing system (there was no problem with it). He screamed at the manager Alex who handled the situation with grace and dignity. He was completely out of line but the staff continued to work after he stormed out so I was seen to within minutes and it was such a smooth process. Fair play to them for having to put up with rude people like that.
26 listopada 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Ilac 118
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Farhan was the great
Farhan was the great. Guided me through different options when I was stuck with no idea. Amazing sales man. Strongly recommend.
27 listopada 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Ilac 118
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Indah was very helpfull top gent !
27 listopada 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Ilac 118
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Lily and Eimear are the nicest and most…
Lily and Eimear are the nicest and most helpful staff there!!
23 listopada 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Ilac 118
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Lily and Sara helped me so much with my…
Lily and Sara helped me so much with my shopping
23 listopada 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Ilac 118
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.