I went into the shop to find a perfume for my wife with no idea what I was looking for, the only thing I knew was she liked a ‘musky’ smell… A lovely lady called Hayley took the time to go through wha... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 130 Level 1 North Mall, Derbion Centre, DE1 2PG DERBY, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Everytime I visit the perfume shop I’m greeted by a wonderful lady Hayley. She makes you feel so welcome and is always at a helping hand if needed. Hayley is a bubbly, friendly person and that is wh... Zobacz więcej
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I was attended to by a very helpful lady called Diane in your Derby store. She went out of her way to satisfy my order requirements. She help me set up an account for my purchase because I couldn’t ob... Zobacz więcej
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Brought aftershave from the store and also a few sets for birthdays while I was there as the staff were fantastic and assisted with my needs while there. Recommend anyone in the area you go here for a... Zobacz więcej
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Informacje dotyczące firmy
- Perfumeria
- Kosmetyki
- Dostawca kosmetyków i perfum
- Sklep z kosmetykami
- Dostawca aromatów spożywczych
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG, DERBY, Zjednoczone Królestwo
4,9
Doskonała
201 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had a great customer experience with…
I had a great customer experience with Aisha!
9 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thank you for your feedback. It's great to hear of your positive experience and thank you for choosing us to shop with.
The Perfume Shop
Mika
Went into the shop today and was served by Mika who very helpful and friendly
9 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
I was looking for a perfume for my wife…
I was looking for a perfume for my wife as a present for her birthday, I went into the shop and the staff member called Hayley was very helpful, letting me sample as many perfumes as I wanted and giving me advice when I told them what sort of smells my wife liked. I walked out of there with a perfume and the wife loves it. Thanks The Perfume Shop.
6 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Mika was helpful in choosing scents
9 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
Aisha was great
Aisha was great with recommendations of choosing perfumes. He also packed the gifts for us. Keep it up.
9 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
APPRECIATION.
APPRECIATION.
I want to take this moment to give my atmost appreciation to your wonderful staff, "Aisha". Who I had the privilege of being served by, on 7/8/25, at 16:54. We can all agree that in 2025, good customer experience is slowly becoming a rare occurrence, and when you walk in an outlet and find that one person who makes a difference, it makes your entire shopping magical. Hence why I felt it appropriate to appreciate this wonderful shopping experience I had today in your outlet.
Not only did Aisha, do her best to see I got the right products, but she went as far as to enrol me to a VIP rewards customer card where she explained how I will earn points, everytime I shop in your outlet. During my purchase, when Aisha noticed I was stuck with options to pick, she politely and confidently gave her honest recommendations to what other customers like, trending perfumes, new arrivals, including her own personal preferences. Which made it so easy for me to pick a couple of perfumes (which were not cheap, but worth the price and the wonderful service offered). Just to add on, I can confidently say after getting home and trying the perfumes, the scent is, 'Oh, HEAVENLY !!!. All thanks to Aisha.
Kindly let her know her assistance was very much appreciated. She made your entire team shine, including my shopping spree.
Many Thanks once again.
Kind Regards,
A Very Very Happy Customer.
7 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi.
We appreciate you taking the time to share your wonderful shopping experience. It's great to hear that our team member made such a positive impact. We'll be sure to let her know that her assistance was very much appreciated!
The Perfume Shop
Too good coustomer service very polite…
Too good coustomer service very polite and understanding
Aisha
8 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review! We appreciate your kind words and thank you so much for shopping with The Perfume Shop.
The Perfume Shop
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Great customer service and advise from…
Great customer service and advise from Hayley, will definitely return.
3 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Fantastic customer service
Fantastic customer service. They couldn’t be more helpful.
Will shop again here
2 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Have been there twice I have good…
Have been there twice I have good experience with staff very friendly and cooperative specially Hayley.
7 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Aisha served me and was very helpful in…
Aisha served me and was very helpful in finding me a gift for my partner for our anniversary very professional service with a smile
7 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
The most friendliest staff
The most friendliest staff. The manager Nichola looked after me and advised me what would suit you most ! Her knowledge is unreal! Will be coming back 100%
7 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Brilliant customer service Nicki and…
Brilliant customer service Nicki and Aron were very helpful
6 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Hayley was super helpful in picking out…
Hayley was super helpful in picking out the perfect birthday gift for my partner.
I'll totally recommend checking out the store.
6 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Lynn was great at 370 Derby had lots of…
Lynn was great at 370 Derby had lots of great options to offer and amazing customer service!
6 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Great service
Great service
From the ladies in the perfume shop
Level one
Lynn and Nick
6 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Great service from Hayley today thank…
Great service from Hayley today thank you
6 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.