I went into the shop to find a perfume for my wife with no idea what I was looking for, the only thing I knew was she liked a ‘musky’ smell… A lovely lady called Hayley took the time to go through wha... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 130 Level 1 North Mall, Derbion Centre, DE1 2PG DERBY, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Everytime I visit the perfume shop I’m greeted by a wonderful lady Hayley. She makes you feel so welcome and is always at a helping hand if needed. Hayley is a bubbly, friendly person and that is wh... Zobacz więcej
Reakcja na opinię
I was attended to by a very helpful lady called Diane in your Derby store. She went out of her way to satisfy my order requirements. She help me set up an account for my purchase because I couldn’t ob... Zobacz więcej
Reakcja na opinię
Brought aftershave from the store and also a few sets for birthdays while I was there as the staff were fantastic and assisted with my needs while there. Recommend anyone in the area you go here for a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Perfumeria
- Kosmetyki
- Dostawca kosmetyków i perfum
- Sklep z kosmetykami
- Dostawca aromatów spożywczych
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG, DERBY, Zjednoczone Królestwo
4,9
Doskonała
201 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Hayley was fantastic whilst helping me…
Hayley was fantastic whilst helping me choose an anniversary present.
She made sure that it would be a perfect match for my wife.
12 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
nick was amazing
nick was amazing, knows what she is doing, emily and nice
13 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Very good service and spray are very…
Very good service and spray are very well kept and smell very nice. By nick. Very coming back to shop in future
13 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Harleen was absolutely amazing very…
Harleen was absolutely amazing very helpful and patient will definitely come back
13 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Mika gave the best sales experience…
Mika gave the best sales experience ever! She was really kind and helpful and I was really blown away by her knowledge in perfume. She helped me get the best gift for my wife. She is really happy with it. She gets 5 stars from me thank you mika!!!
13 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
My experience is really good,Amika…
My experience was really good,Amika customer service is top notch and the manager is a very nice person.
13 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
I love the way that Mika helped my find…
I love the way that Mika helped my find my personal style. Would recommended amazing service
13 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Haley recognised me from previous…
Haley recognised me from previous visits and was very helpful in choosing my next fragrance. She was polite and friendly and made the whole experience very pleasurable.
12 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Perfect customer service
Perfect customer service, very kind and professional advise. Mike 5* with lots of knowledge.
12 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
I had a fantastic experience with Mika …
I had a fantastic experience with Mika at the perfume shop. They were incredibly knowledgeable about the different fragrances and took the time to understand my preferences. Their friendly and attentive approach made me feel valued as a customer, and they helped me find the perfect scent without any pressure. I truly appreciated their patience and expert recommendations. Highly recommend for anyone looking for personalized and professional service!
12 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Hayley was great today I really…
Hayley was great today I really appreciate
11 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Hayley
Hi, came today to buy some perfumes and Hayley was really helpful and made the whole experience really nice. She made me feel really welcome and was really easy to approach and have a conversation with.
Recommend coming here if you need to buy any perfumes or aftershaves.
11 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Aisha
Aisha
She is so welcoming, I'm really happy with the service, Everything was smooth, professional and exceeded my expectations. Thank you!! I will definitely be back.
11 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
Lynn was fantastic and a great help
Lynn was fantastic and a great help
10 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
Very good experience
Aisha, Mika and the other person on staff were very good, and all the colleagues were very good. Even came back twice to order again!
9 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
Very helpful service aisha
9 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thank you for your feedback. It's great to hear of your positive experience and thank you for choosing us to shop with.
The Perfume Shop
Harleen was very helpful today and…
Harleen was very helpful today and helped me throughout. Will definitely be coming back she made my experience easier!
9 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thank you for your feedback. It's great to hear of your positive experience and thank you for choosing us to shop with.
The Perfume Shop
Great service
We were served by Harleen who was very friendly and helpful.
9 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derbion Centre 370
Hi,
Thank you for your feedback. It's great to hear of your positive experience and thank you for choosing us to shop with.
The Perfume Shop
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.