The Perfume Shop - Bluewater 59 Recenzje 

337
•
Wynik TrustScore: 5 na 5

4,9

UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I must say we have just received the best customer service from various staff in Bluwater Perfume shop, They helped and advised, got me discount using the points card we signed up to. Much appreciate... Zobacz więcej

Oceniono na 5 z 5

I visited The Perfume Shop in Bluewater Shopping Centre today. I was served by Siobhan who was extremely helpful, she asked what I was looking for and went through different sizes and prices that w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had an amazing experience at the perfume shop in Bluewater Kelly B served us with big smiles really warming. We then decided to look around at different places for prices which were cheaper however... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Omario was fantastic! He was very friendly, helpful and patient throughout our shopping experience at Bluewater Shopping Centre. He made everything easy and was always happy to assist. Great customer... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Perfumeria
  2. również w kategorii:
  3. Dostawca aromatów spożywczych
  4. Dostawca kosmetyków i perfum
  5. Kosmetyki
  6. Sklep z kosmetykami
  7. Sklep z produktami do włosów

Napisane przez firmę

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Dane kontaktowe

  • UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

337 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(337)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 35 635

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent service from Tomi

Excellent service from Tomi, great knowledge if the products and brilliant at gift wrapping.

4 sierpnia 2026
Opinia niezależna
Logo The Perfume Shop - Bluewater 59

Odpowiedź od The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Oceniono na 5 z 5

Brilliant service today by Siobhan she…

Brilliant service today by Siobhan she was very helpful and kind she made sure we had everything we needed and helped us with the gift wrapping thank you very much.

31 lipca 2026
Opinia niezależna
Logo The Perfume Shop - Bluewater 59

Odpowiedź od The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Oceniono na 5 z 5

Excellent service Siobhan sales…

Excellent service Siobhan sales assistant went the extra mile in serving my sister and I. Very professional, gift wrapped all our purchases, will definitely come again.

31 lipca 2026
Opinia niezależna
Logo The Perfume Shop - Bluewater 59

Odpowiedź od The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Oceniono na 5 z 5

Kelly B was super helpful and kind

Kelly B was super helpful and kind . Definitely recommend going to the bluewater branch

31 lipca 2026
Opinia niezależna
Logo The Perfume Shop - Bluewater 59

Odpowiedź od The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Oceniono na 5 z 5

Siobhan at Bluewater branch was really…

Siobhan at Bluewater branch was really helpful, great customer service.

31 lipca 2026
Opinia niezależna
Logo The Perfume Shop - Bluewater 59

Odpowiedź od The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Oceniono na 5 z 5

Bluewater

Bluewater - Siobhan was excellent today helped me with choosing the right perfume and made it look brilliant, perfect gift wrapping skills and great to deal with.

30 lipca 2026
Opinia niezależna
Logo The Perfume Shop - Bluewater 59

Odpowiedź od The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Oceniono na 5 z 5

Siobhan gave great customer service at…

Siobhan gave great customer service at the perfume shop Bluewater

Thank you

30 lipca 2026
Opinia niezależna
Logo The Perfume Shop - Bluewater 59

Odpowiedź od The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Oceniono na 5 z 5

Had an amazing experience

Had an amazing experience, our server was siobhan and i came in for a fragrance and left with a totally different one, which was better than what i originally wanted! Amazing service and so kind will be returning for more fragrances !!

30 lipca 2026
Opinia niezależna
Logo The Perfume Shop - Bluewater 59

Odpowiedź od The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Oceniono na 5 z 5

I had a fantastic experience at The…

I had a fantastic experience at The Perfume Shop in Bluewater, thanks to Siobhan. From the moment we walked in, she was incredibly friendly, knowledgeable, and couldn’t have been more helpful.

She took the time to help us find the perfect perfume for my daughter, offering great recommendations without making us feel rushed or pressured. She also helped us apply a Blue Light discount, which was really appreciated and made the whole experience even better.

Excellent customer service is hard to come by these days, but Siobhan went above and beyond. She’s a real credit to The Perfume Shop, and we’ll definitely be returning. Thank you again!

28 lipca 2026
Opinia niezależna
Logo The Perfume Shop - Bluewater 59

Odpowiedź od The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Oceniono na 5 z 5

Amazing service Siobhan at bluewater…

Amazing service Siobhan at bluewater was absolutely fantastic very welcoming and friendly and had all the right answers

28 lipca 2026
Opinia niezależna
Logo The Perfume Shop - Bluewater 59

Odpowiedź od The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Oceniono na 5 z 5

Very professional sales assistants all…

Very professional sales assistants all of them especially Siobhan who went above and beyond to cater for my needs. She is very patient and makes customers feel at easy . Will come back again
Perfect warm welcome.
Blue water store.

28 lipca 2026
Opinia niezależna
Logo The Perfume Shop - Bluewater 59

Odpowiedź od The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Oceniono na 5 z 5

Quick delivery

Quick delivery
Good communication
Easy to use app

16 lipca 2026
Logo The Perfume Shop - Bluewater 59

Odpowiedź od The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Oceniono na 5 z 5

cathy at the bluewater store was so…

cathy at the bluewater store was so helpful! a real credit to the team

26 lipca 2026
Opinia niezależna
Logo The Perfume Shop - Bluewater 59

Odpowiedź od The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Oceniono na 5 z 5

Kelly at the Bluewater store very…

Kelly at the Bluewater store very kindly helped us select out our his and hers fragrance's for our wedding day. Great advice given and we received their wedding bundle bag with a personalised ribbon with our wedding date. Great experience, thanks so much!!

25 lipca 2026
Opinia niezależna
Logo The Perfume Shop - Bluewater 59

Odpowiedź od The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Oceniono na 5 z 5

Elizabeth is exceptionally good in…

Elizabeth is exceptionally good in marketing the product. A very good sales woman. Well appreciated for your honest expert opinion on fragrance. She convinced me to buy more than I budgeted for. Well done.

21 lipca 2026
Opinia niezależna
Logo The Perfume Shop - Bluewater 59

Odpowiedź od The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Oceniono na 5 z 5

Great Service excellent staff

As a member of the fragrance shop for several years I recently received terrible service after they wanted to breach my GDPR rights. I told them to stuff my membership and changed to the Perfume shop. I visited Dartford Bluewater store and was given exceptional service from Barbara. Treating your customers right is the foundation of a good business.

20 lipca 2026
Opinia niezależna
Logo The Perfume Shop - Bluewater 59

Odpowiedź od The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Oceniono na 5 z 5

Best customer service ever!

Elizabeth from Bluewater was absolutely amazing, she made our shopping experience so much easier and joyful.
She made sure that we got what we were looking for!
Best service I’ve received in a very long time, couldn’t recommend her enough!

16 lipca 2026
Opinia niezależna
Logo The Perfume Shop - Bluewater 59

Odpowiedź od The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

all the staff were amazing

all the staff were amazing, they new what they were talking about, they were helpful. We were served by a wonderful black lady (sorry didnt get her name) they continued to walk around blue water before we decided, she didnt apply any pressure just her knowledge and skill. she was not there when we went back so we were served by BARBARA she was fantastic. really good offers on and support to make the best choices

11 lipca 2026
Opinia niezależna
Logo The Perfume Shop - Bluewater 59

Odpowiedź od The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

I went to the bluewater store today

I went to the bluewater store today and was served by siobhan (Dj Ladybug) . She is an amazing member of staff and she was very polite and helpful, she was like a ray of sunshine to my day and there was another young lady helping her I didn’t catch her name. I definitely will be returning to the bluewater store.

10 lipca 2026
Opinia niezależna
Logo The Perfume Shop - Bluewater 59

Odpowiedź od The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

We shopped at Bluewater The Perfume…

We shopped at Bluewater The Perfume Shop. The salesperson, Barbara, was incredibly helpful. We got what we wanted at a very attractive price, and it was all thanks to her. Thank you.

4 lipca 2026
Opinia niezależna
Logo The Perfume Shop - Bluewater 59

Odpowiedź od The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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