Elizabeth helped us out at the bluewater store today. Genuinely such a lovely person, looked after us really well, we felt like VIPs. She helped us find a gift for multiple family members and took ext... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Elizabeth helped us in the blue water store today. I’m very fussy with perfumes and she was so helpful in helping me decide and giving me advice. Excellent customer service and a wonderful woman overa... Zobacz więcej
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I asked Barbara in the Bluewater store for advice on a spring/summer fragrance for my son (he has already tried a few and couldn’t decide). She automatically suggested 3 and went out of her way to get... Zobacz więcej
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I had an amazing time at the perfume shop at Bluewater Hammedah,Cathy & Charlotte we’re all super wonderful, they took their time to help and cater for my specific want. I’m glad happy and satisfied.... Zobacz więcej
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Informacje dotyczące firmy
- Perfumeria
- Kosmetyki
- Dostawca kosmetyków i perfum
- Sklep z kosmetykami
- Dostawca aromatów spożywczych
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, Zjednoczone Królestwo
5,0
Doskonała
217 recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had no intention of buying any…
I had no intention of buying any fragrance when I visited the store in Bluewater. I was there for something else and just happened to walk past. I decided to have a quick look, with no expectation of purchasing anything. It has been years since I have stepped into a shop to buy fragrance as I have always bought online, so this was a rare visit for me.
As soon as I walked in, I was greeted by Barbara, and she completely changed the experience. She was warm, welcoming and genuinely helpful, without any pressure at all. It did not feel like a sales situation. It felt like speaking to someone I had known for years.
I have worn the same fragrance for around 15 years and never considered changing it. Barbara took the time to show me a wide range of options, going back and forth across the store and letting me try different scents at my own pace. There was no hard sell, just excellent service and real enthusiasm.
There was also a buy one get the second half price offer, which was a bonus, but the reason I made a purchase was entirely down to the experience.
It was a fantastic experience and I would highly recommend visiting the store, especially if Barbara is there. If she is not already the manager, she should be. She is a real credit to the business.
Barbara even charged my .10p for the bag ...
1 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Elizabeth helped us in the blue water…
Elizabeth helped us in the blue water store today. I’m very fussy with perfumes and she was so helpful in helping me decide and giving me advice. Excellent customer service and a wonderful woman overall. 10/10
1 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We purchased 4 perfume today in…
We purchased 4 perfume today in Bliewater branch because the assistant Barbara was helpful and informed us of 20% for members. The service was fantastic!
24 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Elizabeth is amazing
Elizabeth helped us out at the bluewater store today. Genuinely such a lovely person, looked after us really well, we felt like VIPs. She helped us find a gift for multiple family members and took extra care in everything she did, including wrapping the gifts. Really enjoyed our time in the store today!
24 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Incredible service
Elizabeth from the blue water store was very helpful and kind. Great service :)
24 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went to bluewater to get some…
Went to bluewater to get some aftershave for my dads birthday Kelly B was lovely and showed us all the different options available lovely customer service
24 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service from Kelly
Amazing service from KellyB, very helpful, thank you!
24 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Elizabeth Bluewater store absolutely…
Elizabeth Bluewater store absolutely fantastic. Really knows her fragrances.
Polite, patient & professional all at the same time. Defaintly will be back.
Thank you Elizabeth x
24 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Odpowiedź od The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Barbara helped both me and my mum find a gift for my cousin. She helped us find exactly what we wanted and neatly wrapped up the perfume bottle for us.
23 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Elizabeth at the Bluewater store was so…
Elizabeth at the Bluewater store was so helpful and informative and helped me choose my next fragrance.
23 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Barbara in bluewater is lovely
I asked Barbara in the Bluewater store for advice on a spring/summer fragrance for my son (he has already tried a few and couldn’t decide). She automatically suggested 3 and went out of her way to get testers for us. He ended up buying 2 of the 3 very happily and really likes them. She was friendly and kind and looked after us so well, giving us a discount and some freebies. Can’t recommend this store highly enough. Our second experience there and last time the staff were all helpful too.
10 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
When to The perfume Shop outlet at…
When to The perfume Shop outlet at Bluewater,the staff who attended to me was nice and customer friendly lady are name is Barbara
20 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service from…
Excellent customer service from Barbara, was very helpful when I was trying to find the right fragrance and ended up buying 2 because of her.
17 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Barbara was really helpful and…
Barbara was really helpful and informative about everything I needed to know and her knowledge really helped me decide and buy the after shave I wanted
17 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
good attention from staff
good attention from staff, helping me choose an old favourite at a very reasonable price, and getting a new favourite for my granddaughter's birthday also at a very reasonable price.
10 kwietnia 2026
Odpowiedź od The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good customer service from Tomi
Very good customer service from Tomi. Bluewater store
25 marca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had an amazing time at the perfume…
I had an amazing time at the perfume shop at Bluewater Hammedah,Cathy & Charlotte we’re all super wonderful, they took their time to help and cater for my specific want. I’m glad happy and satisfied. Please visit the store and get to meet the amzing team
13 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Barbara from bluewater perfume shop was…
Barbara from bluewater perfume shop was absolutely lovely we had the best experience with her, lovely when asked about gift wrapping :))
10 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Elizabeth very…
Great service from Elizabeth very customer focused helpful. Happy to shop.
9 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.