“I visited The Perfume Shop at Bluewater and had such a great experience. The customer service was excellent—Barbara who helped me, was really nice, friendly, and knowledgeable. She took her time, g... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was looking for a birthday gift for my friend, struggling to decide which perfume to go with Siobhan helped me narrow down my options and ever got the perfect gift. She also done a lovely customised... Zobacz więcej
Very professional sales assistants all of them especially Siobhan who went above and beyond to cater for my needs. She is very patient and makes customers feel at easy . Will come back again Perf... Zobacz więcej
Reakcja na opinię
all the staff were amazing, they new what they were talking about, they were helpful. We were served by a wonderful black lady (sorry didnt get her name) they continued to walk around blue water befor... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Perfumeria
- Kosmetyki
- Dostawca kosmetyków i perfum
- Sklep z kosmetykami
- Dostawca aromatów spożywczych
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, Zjednoczone Królestwo
5,0
Doskonała
272 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very good customer service
Very good customer service! Thanks Tomi and Hameedah for being super helpful!
3 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hi,
Thank you. We appreciate you!
Kind regards,
Sharain
Exceptional Customer service
I visited the store in Bluewater and Mia provided excellent customer service.
She took time to provide a detailed walk through of different offers in store. She was detailed and diligent and was very helpful.
She wrapped the gift with razor sharp precision and the gift looked like a million pounds lol !!!
She is a wrapping ninja 🥷
2 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Elizabeth from Bluewater was such a…
Elizabeth from Bluewater was such a great help!! Thankyou!
1 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
My daughter and I were shopping for…
My daughter and I were shopping for perfume at Bluewater. Kelly B was so helpful as the one we wanted wasn’t in stock. She logged us into account with a Loyalty card getting us a discount. But her knowledge was outstanding. We couldn’t remember the name but described the bottle and she guessed correctly ! Very helpful. Thank you.
31 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Choosing wedding fragrances
Me and my partner visited the Bluewater store to look for an aftershave and perfume for our wedding. Whilst looking, we were approached by a lovely staff member, who helped us with some recommendations. Her name was Kelly S and she was extremely knowledgeable and friendly! She made our shopping experience a very positive one! We walked away very happy customers, who are over the moon with our fragrances that she helped us choose! She definitely needs recognition for how helpful and friendly she is! If anybody else would like a wedding experience in The Perfume Shop, then please visit this lady! Thankyou Kelly S x
27 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Kelly s served me and my partner…
Kelly s served me and my partner today, we were looking for wedding fragrances and she was so helpful and knowledgeable. Thank you so much you are a credit to you company
27 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Great service from Barbara!!
Great service from Barbara in bluewater, very polite and welcoming.
Highly recommend.
25 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Dan in Bluewater was very helpful and…
Dan in Bluewater was very helpful and professional.
24 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Barbara was lovely and helped out so…
Barbara was lovely and helped out so much, i feel very satisfied! x
24 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
It was a lovely shopping…
It was a lovely shopping experience-Ruby + Other staff members in Bluewater provided excellent customer service -Personalised ribbons for our gifts to our loved ones.
23 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Friendly staff
Barbara was really helpful and friendly. She helped us find the perfect fragrance
23 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
There was great customer service
21 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Great service by Tomi
Great service by Tomi, who is a credit to your business.
21 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Amazing experience Barbara was a…
Amazing experience Barbara was a massive help
21 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Had a great experience great experience today at…Bluewater
Had a great experience today at Bluewater store. Found a very helpful sales advisor named Tony who I would like to thank for his help to be able to find appropriate gift for a friend!
I know he will love it!
Thank you Tony!
20 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
10/10 Great Service by Barbara in…
10/10 Great Service by Barbara in Bluewater Shopping center
19 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
A wonderful customer service received…
A wonderful customer service received from Kathy.
Kathy went over and beyond to provide a first class service.
Kathy is very knowledgeable, friendly, professional, pleasant and helpful.
I look forward to coming back. Thank you, Kathy.
Isha
19 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Went shopping for 30th birthday perfume…
Went shopping for 30th birthday perfume Barbara was able to help find rememberal scent
18 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Excellent attention to detail from…
Excellent attention to detail from Barbara at your Bluewater store and fantastic service will shop here again
18 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Odpowiedź od The Perfume Shop - Bluewater 59
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.