Sharon at the fort Dunlop in Birmingham was excellent, she was friendly, kind and caring, my sons experience was excellent due to her kind attitude towards him, I wish all the staff members were like... Zobacz więcej
Reakcja na opinię
9b The Fort Retail Park, Erdington, B24 9FP BIRMINGHAM, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Sharon at the fort Dunlop in Birmingham was excellent, she was friendly, kind and caring, my sons experience was excellent due to her kind attitude towards him, I wish all the staff members were like... Zobacz więcej
Reakcja na opinię
I ordered this amazing fragrance 'Issey Miyake' from 'The perfume shop', & I am in awe of this fragrance. I ordered this particular fragrance when The perfume shop sent me a little bottle of it with a... Zobacz więcej
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I visited the Fort Shopping Centre today looking for a gift for a family member. I decided to visit The Perfume Shop, on entering I was greeted by Amerjeet who then went on to serve me. She was extrem... Zobacz więcej
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I visited the Birmingham Fort shop today with a budget in mind and was assisted by Teni. She was patient, courteous, and very knowledgeable about the products. She also let me test different perfumes... Zobacz więcej
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For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
9b The Fort Retail Park, Erdington, B24 9FP, BIRMINGHAM, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I came in to buy my two favourite perfumes and Aliya (sorry if i spelt your name wrong) helped me and provided the best offers as well as lovely samples which i will definitely be purchasing as full size bottles next time. Her customer service was amazing and I appreciate her help x

Odpowiedź od The Perfume Shop - Birmingham Fort 259
I visited the Birmingham Fort shop today with a budget in mind and was assisted by Teni. She was patient, courteous, and very knowledgeable about the products. She also let me test different perfumes, which really helped me find the perfect one. Thanks to her help, I came away extremely pleased with my purchase. Every store should have a Teni — she made the experience enjoyable and stress-free!

Odpowiedź od The Perfume Shop - Birmingham Fort 259
We went in to shop with no idea of what we wanted and Farrah was so helpful and knowledgeable, she was super friendly and gave us a really great service. She is a real gem. Thank you Farrah, you’re an absolute star x

Odpowiedź od The Perfume Shop - Birmingham Fort 259
Staff at the fort site in Birmingham displayed excellent customer service skills, made the experience special, always get 5 star treatment at this particular store at fort shopping centre, that’s why we come to purchase our perfumes from this store again and again

Odpowiedź od The Perfume Shop - Birmingham Fort 259
I was served by Nakeeb. He was absolutely amazing, so friendly and so helpful. Every time I have ever came here, its been quick, short customer interaction even when there isn’t a queue. However, Nakeeb really helped me and the lady helped my mom a lot. So, thank you both!!

Odpowiedź od The Perfume Shop - Birmingham Fort 259
Excelkent service so easy to order from website and arrived very quick after order

Odpowiedź od The Perfume Shop - Birmingham Fort 259
Farah just made my day. Very helpful kind she guided me very well ,very good staff member and I bought jimmy Choo perfume for my daughter .

Odpowiedź od The Perfume Shop - Birmingham Fort 259
I was very pleased with the excellent service provided by Teni, who was incredibly helpful. She demonstrated understanding and patience, and I am very grateful for her assistance. I certainly plan to return.

Odpowiedź od The Perfume Shop - Birmingham Fort 259
Fantastic service from all the staff working in the store; friendly, helpful, and willing to help. I will definitely come back.

Odpowiedź od The Perfume Shop - Birmingham Fort 259
You failed to deliver the item on time, it took longer than expected.

Odpowiedź od The Perfume Shop - Birmingham Fort 259
I come and buy perfumed at the Fort shop quite often , everytime I have stepped in this shop Vicky has welcomed me with a smile and willingness to help, she has great people skills and she is so polite and helpful. Thank you for helping me to make the best choice of perfume for my mum's birthday lovely lady. Wishing you success in everything you do ,you are simply amazing!

Odpowiedź od The Perfume Shop - Birmingham Fort 259
The staff is very nice and patient, willing to show you every perfume and recommend them.

Odpowiedź od The Perfume Shop - Birmingham Fort 259
Been years I’m ordering from them,i always price check and order best price always on the perfume shop and I can use my NHS discount too fast free delivery for members thanks 5 stars

Odpowiedź od The Perfume Shop - Birmingham Fort 259
Had the best experience today with Olivia at the Fort. We could have been quite difficult customers as we were unsure what we wanted, but she was patient, allowed us to try lots of different fragrances until we got to the one that we were looking for and applied a discount which made it value for money. Great experience and a really amazing person with great customer service so thankyou!

Odpowiedź od The Perfume Shop - Birmingham Fort 259
I received all my perfumes and l was happy to get a discount

Odpowiedź od The Perfume Shop - Birmingham Fort 259
You can improve by giving your customers samples when they purchase a perfume instead of the staff hoarding them all for themselves

Odpowiedź od The Perfume Shop - Birmingham Fort 259

Odpowiedź od The Perfume Shop - Birmingham Fort 259
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