Ordered several pairs of gloves for my son over the past few seasons and they are always excellent quality. He won't choose another brand now, its always OneGlove!!! Recently had a small issue with on... Zobacz więcej
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Excellent football products from the company, shipped quickly and amazing customer service when needed. I can’t rate the speed, efficiency or high quality help any more. My child loves the quality of... Zobacz więcej
Fantastic service from the company especially Shannon who helped me so much in selecting the proper pair of gloves for my son. As long as my son is a goalkeeper One Glove will have a customer.
Ive always used one glove and now my two kids do too. I bought a pair in June for my son ready for the new season and the wrist stitching came loose 3/4 games in. (Never had an issue like this bef... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
With every single glove on offer worn by professional goalkeepers from the Conference all the way up to the Premier League you are guaranteed a quality mitt that has stood the test of time for over a decade - when you choose "ONE" you make the right choice, you make the professional's choice. Not only did we pioneer such quality and accessibility, we delivered. And we continue to deliver more than a decade later. We are the original alternative, we are The One Glove.
Dane kontaktowe
Zjednoczone Królestwo
- info@theoneglove.com
- theoneglove.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 92% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I lost my goalkeeper straps and they…
I lost my goalkeeper straps and they respond very quick and replace my straps
Quickly
Amazing customer service
Amazing customer service, thought my parcel was held back but it wasn’t I reached out and within a day I heard back, quick, efficient, and amazing service overall, definitely will be ordering from here again!
the help was perfect
We’ve been dealing with Oneglove for a…
We’ve been dealing with Oneglove for a few years now & never had any issues with the equipment!
My son will only wear OG now and loves the gloves, kits & more that they produce!
The team are great to deal with and the knowledge they have is tremendous!
Exceptional
The service and response was quick, professional and I was extremely satisfied with product and communication. An excellent service all round
Damage caused by awkward protective packaging...
Although the gloves themselves are very good and look the part, I'm very disappointed with how they are packaged and the guidance provided. The gloves are covered in a protective film, which is removed before use. However there is no guidance on how to best remove this. The film is very awkward to remove, leaving behind bits of plastic all around the stitching and causing pinch marks on the gloves themselves. For me this is unacceptable for such an expensive product.

Odpowiedź od The One Glove
Kallie was quick to act on my email
Kallie was quick to act on my request.One Glove goes above and beyond with its customer service.
So disappointed in these gloves
So disappointed in these gloves. After one match, they are already ripped. After contacting one glove, they will not replace them. After paying £45, that’s one expensive match!

Odpowiedź od The One Glove
Love this company
Love this company, products and customer service are great
Luvas de boa qualidade e bom serviço de…
Luvas de boa qualidade e bom serviço de clientes.
Great gloves and at a very reasonable…
Great gloves and at a very reasonable price too! My son has had several pairs and they are now the OG1 is his go to Glove.
Customer service has been fantastic. Had an issue with one pair and the problem was resolved very quickly and efficiently by Shannon in the customer service department.
We will definitely continue to use One Glove.
Thank you
Used the One Glove company for a good…
Used the One Glove company for a good few years now for my daughter’s gloves and I wouldn’t change to any other brand. Quality of products, level of service and prices are all first class.
Just claimed my free pair of gloves through my loyalty points and the team couldn’t have been more helpful. Thanks Again!
The customer services team were brilliant
The customer services team were brilliant in assisting me with picking the correct size gloves for my daughter. They responded to my enquiry the same day and within two days my enquiry was completed. Thank you
Great goal keeper gloves and great service
My son loves these goal keeper gloves. We've just ordered our third pair. The other thing that sets this business apart is the customer service (once you get past the bot). I've dealt with Shannon (a real person) a couple of times now, and she has been very helpful. Courteous, friendly and resolved my issues immediately. The website could be a little easier to use - lose the repeated pop ups. But I genuinely can't fault the product or the customer service!
Had a slight issue with a garment
Had a slight issue with a garment over the weekend after I’d sent an email I got a response first thing Monday morning asking for some more details which I sent and within the hour the issue was rectified
Absolutely amazing customer service
Thanks so much
It was good and responded to the…situation
It was good and responded to the situation quickly I highly recommend but still waiting on my gloves to be delivered hope they make it 😃😮💨
Great customer service support.
I had a great experience thanks to your quick response and helpful customer service. My issue was handled promptly, and I really appreciated how easy and hassle-free the replacement process was. Being able to keep the damaged gloves while a new pair was sent out made things even more convenient.
You’re doing a great job with communication and putting customers first, which really stands out. The only small suggestion would be to continue improving quality checks before dispatch to help avoid damaged items in the future. Overall, I’m very impressed with the service.
Absolutely essential site for goalkeepers!
Absolutely essential for goalkeepers!! Love the site, always great offers and they have loyalty points to earn free gloves. My son is 12 and all his friends play in One Gloves. Good prices, customer service staff are fab especially Shannon! Loads of accessories and quick delivery. So glad we were recommended to try them..thanks!!!
Outstanding customer service
Outstanding customer service and the Gloves look great.. thank you
No other gloves but one glove
From purchasing the gloves to receiving and using the gloves, the experience has been great. My son has been using one glove for the last 5 years and will not use any other gloves. I purchase off goal keepers anonymous and one glove and the service from both companies has been excellent and help from both customer services has been extremely helpful. They gave express delivery in time for a tournament in Barcelona. The gloves themselves fit perfectly and don't annoy him on the wrist like other gloves. They are not bulky and the grip is the best he has seen.
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