I placed an order on June 14 and as of July 13, I still have not received it. I have emailed The Milky Box support multiple times asking for a refund, considering at this point, they have taken a subs... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I placed an order on June 14 and as of July 13, I still have not received it. I have emailed The Milky Box support multiple times asking for a refund, considering at this point, they have taken a subs... Zobacz więcej
Reakcja na opinię
Heard many good reviews about this company while researching trusted sources for buying European goats milk formulas. They lived up to their reputation! Highly recommend! Much appreciated baby doing s... Zobacz więcej
I gave my experience 4 stars because my products got stuck at customs for longer than expected. Even after I payed the duty fee and it was released, it still took about 4 days to get to me from the Fe... Zobacz więcej
Reakcja na opinię
The customer service chat was extremely responsive and answered all my questions. The processing was fast and the formula arrived even quicker than I expected. Top marks!
Reakcja na opinię
The Milky Box brings the worlds' best organic baby formula right to your doorstep, with brands like HiPP, Holle, Kendamil, Jovie, Lebenwert, Premibio, Bebe M, Nannycare, Kabrita, and more. Express 1-6 business day insured delivery and 24/7 customer service are staples of our service. And we offer our 100% Happy Baby Guarantee, so if your baby does not take well to a formula, we'll give you a gift card to try another! Shop confidently at The Milky Box - with no yucky stuff, just organic goodness.
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 76% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fast easy delivery and convenient ordering process. I chose kendamil for my babies after learning that the royal family uses kendamil to feed all their babies. My son was having severe gastrointestinal problems and i couldnt contiune to feed him the us formula and watch what it was going to him in his first days of life. It was horrible to watch and see. And so I went with it. And after researching the brand I was so glad I did. World renowned and award winning expertise in infant nutrition . I was so happy that I made the choice to switch from US formula to formula from the UK. My son improved like night and day after the switch his bowel movements regulated and he was no longer in pain and discomfort. Kendamil is amazing. I wish all moms in the US new about kendamil and the milky box. Before we couldn't find kendamil in the states and had to order it from over seas. So Thanks milky box.

Odpowiedź od The Milky Box
I discovered this site in a Facebook mom group, and they were correct. Kabrita goat formula is incredible.

Odpowiedź od The Milky Box
They helped with a delivery issue quickly and our formula arrived in time! Thank you.

Odpowiedź od The Milky Box
Formula is fine, customer service needs to be better. They offered a discount code in the initial email response to me but never followed up even, after I shared the information they had requested.
With everything going on in the US government and regulations in regards to food, I just dont trust them anymore.. so finding this company has been a blessing and the Holle goat milk formula is amazing!

Odpowiedź od The Milky Box
Very helpful customer support when I had a defect with the lid of the can I received. Overall very happy with the company so far!

Odpowiedź od The Milky Box
We got the organic goat milk from Jovie for ages 10 months and above. This was the first formula I had used and my son liked it. I am really grateful for organic and cleaner ingredients. We live in the USA, but Europe has cleaner formula than the USA does currently.

Odpowiedź od The Milky Box
The formula came quickly and was as expected.

Odpowiedź od The Milky Box
Jovie is the best formula out there. I get my shipment super quick. Less than 5 days. Very impressed. This is my 3rd time ordering from you! Keep up the efficiency and good work!

Odpowiedź od The Milky Box
I have already emailed you many times that I want to cancel my subscription. I don't need the formula every 2 months, but you don't respond, thereby deceiving people that you can cancel the subscription at any time. The last time you sent me the formula was October 8th. Jovie Cow stage 2. My children are moving to stage 3. What should I do with the box of 24 pieces now, When I need stage 3, you simply ignore me and don't respond. What kind of service do you use then? Please check your email, take your formula, and refund my money so I can order another one.
Maria Shinjeva

Odpowiedź od The Milky Box
Unhelpful customer service.
Emailed several times to cancel subscription. Keeps repeating going to the website but informed there is no subscription link found.
Son had terrible eczema on US formulas. Switched to Lebenswert through milky box and his skin cleared up within 2 weeks! Wish I had found this sooner.
They were able to respond quickly to an issue I has with my credit card and have it shipped with priority!
Having just purchased the product in Holland, I was hesitant to purchase it at a much higher USD pricing. However, being in the states right now, this was the best option in regard to price. I was skeptical about receiving my order in 2-5 days but can happily say, they delivered!
I ordered from this website and after not receiving any notification a week after I placed the order, I reached out to get more info on my order. I received a response initially that they were looking into it. After several days with no response, my toddler ran out of formula. I sent around 5-7 more emails with absolutely no response. To date, I have not received any response. My card was charged and I had to contact my credit card company to dispute the charge. I ordered from another website and received the formula within days after ordering. I would not recommend the milky box to anyone.
Company with integrity, clear easy to navigate site and great options.
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