HORRIFIC SERVICE. Do NOT fall for their good-natured spiel about recycling on their website. They will happily take your money, then just simply not show up to collect a massive mattress. Impossible... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I paid for 3 mattresses to be collected in good faith as I did not want them to end up in landfill. Their association with IKEA made me think they were genuine. Didn’t bother to turn up for the first... Zobacz więcej
If I could give a zero score I would. They phoned to confirm the collection date and were very rude and aggressive on the phone. When it came to collection day they randomly showed up 3 hours early an... Zobacz więcej
Booked online, they turned up within the window they said. Price was good and claims they recycle (I hope so!) Tracking was not possible during the day and I got a message saying it wouldn't be when t... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We collect and recycle old mattresses and beds
Dane kontaktowe
Zjednoczone Królestwo
- themattressrecyclingpeople.co.uk
1,9
Słaba
108 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Do not use this company!
Do not use this company! They used XL as a 3rd party courier who on the first booked day simply did not turn up as they filled their van up a few stops before ours. When then rebooked a week later they were significantly later than planned and said that they could not collect the mattress as it wasn’t covered - on the website it says that your people will bring a cover if required. So I have paid and had to go elsewhere to dispose of my mattress. I have complained but had no correspondence from the company and no sign of any refund! There is no telephone number to contact them - simply a shambles - so do not use.
24 stycznia 2022
I was pleased to find The Mattress…
I was pleased to find The Mattress Recycling People as I wanted to be sure that my old mattress was fully recycled and didn’t end up in landfill. The service worked very well and I would use it again.
21 stycznia 2022
Great service
Great service, easily booked. Let down by collection company who cancelled, reinstated and then didn’t turn up till next day unannounced.
16 stycznia 2022
Opinia niezależna
Odpowiedź od The Mattress Recycling People
Hi JT, thank you for your feedback - we really appreciate it. And thank you for recycling your old mattress!
Odpowiedź od The Mattress Recycling People
Hi Phil, thanks for your kind words. So happy you were pleased with our Mattress Recycling service.
Very professionally and friendly…
Very professionally and friendly service. Pick up was so easy and so glad to be recycling and not just getting rid of my old mattress! Great company with a great ethic, would highly recommend! 5 stars ⭐️⭐️⭐️⭐️⭐️
12 stycznia 2022
Opinia niezależna
Odpowiedź od The Mattress Recycling People
Hi Rebecca, thank you for your valuable feedback! And thanks for recycling with The Mattress Recycling People :)
Turned up on time but they were not happy…….
Turned up on time but the first thing they said was that they had to have the mattress in a bag!
This wasn’t mentioned or I could have wrapped it in plastic beforehand……however they did take it (admitting they have bags big enough but just didn’t have one with them…..) rather grudgingly.
I was concerned that I was rather fitter and more able than one of the crew who looked as if he was about to collapse…………
They could have been a bit more friendly, it’s the first time I’ve ever used a service like this, and it’s not cheap….but pretty hard to get rid of a king size mattress on your own…….
11 stycznia 2022
Great service
Great service. Efficient and on time. Driver kept in touch re pick up time. Reasonable price for collecting king size mattress
11 stycznia 2022
I wouldn’t even give you a star but no…
I wouldn’t even give you a star but no options not too. They originally wouldn’t pick it up on the day I had requested as it wasn’t bagged!!! No bag had been sent and the men didn’t carry them in their van!!! So would not take it! 😡
I then had to reschedule the collection, so the mattress was in the tiny hall I have for a further 5 days (that was the earliest collection time). As I didn’t want a repeat of the last performance I had to buy a bag from Amazon (adding to the price) so that they would pick it up. I would not recommend.
11 stycznia 2022
Opinia niezależna
Very pleased and happy with service…
Very pleased and happy with service offered! Very timely and professional - would definitely recommend, thank you!
11 stycznia 2022
Opinia niezależna
as described
Picked up on time, polite, quick! Looks like a separate company is used for collections, no branding etc, and van full of all sorts, but that's ok. I have to trust it is genuinely recycled.
11 stycznia 2022
Efficient service
Prompt reply to booking and van collecting mattress kept us updated with collection window. I would rather have the mattress recycled than end upon the tip.
11 stycznia 2022
Utter rubbish
Utter rubbish! Contracted the work out to a company - Arrow, who twice forgot the protector and asked me to wrap it up in a bin bag!?!
11 stycznia 2022
Highly recommend
Highly recommend. Really convenient service as you can pick a day for collection. Everything ran smoothly and happy we were able to recycle the bed instead of sending it to the tip.
11 stycznia 2022
Opinia niezależna
Good service
It would have been £20 cheaper for the Council to collect and put in a landfill... BUT knowing this will be recycled is money well spent. Easy to book, and collection was on time and efficient
11 stycznia 2022
Opinia niezależna
Odpowiedź od The Mattress Recycling People
Hi Chris, thank you for your review and thank you for recycling!
Odpowiedź od The Mattress Recycling People
Hi Sarah, thank you for your review - we really appreciate it!
Quick, efficient mattress collection
Quick efficient process to schedule a mattress pick-up. The only downside is I had a mattress topper that I wanted them to take as well but got no response to my email about that. The collection guys weren’t able to take items that were not on their collection list, so it didn’t get taken.
11 stycznia 2022
Opinia niezależna
Odpowiedź od The Mattress Recycling People
HI Brian, thank you so much for your review and thanks for recycling.
Brilliant service
Brilliant service. Could book time and date for collection. Collection was on time and it's good to know the mattresses are being recycled when they can be difficult to get rid of. Big weight off my mind.
11 stycznia 2022
Very informative and efficient service
11 stycznia 2022
Opinia niezależna
Easy to order and really excellent…
Easy to order and really excellent service
11 stycznia 2022
Opinia niezależna
Doświadczenie Trustpilot
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