Finally received my order and it was incorrect. I didn’t get what I ordered have sent numerous emails and no one has bothered to contact me. There’s no contact phone number to call either. Very dis... Zobacz więcej
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Zobacz, co mówią recenzenci
My package was sent to the wrong address, thank you spell check. After realizing that there was a problem I contacted the company to ask for help. They were awesome for helping me out and resolving... Zobacz więcej
I had placed the wrong street address on my order. It was a gift for my great granddaughter. I addressed the issue with Customer Service and they were kind and professional. They reordered a new TuTu,... Zobacz więcej
Fast service and an excellent product. I didn’t realise the lights can change sequence and one granddaughter liked them to stay on and the other one likes them to flash. The 3rd granddaughter can’t ha... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
The Magic Princess. Home of the Magic Light Princess Tutu
Dane kontaktowe
5900 Ogden Ave,, 60804, Cicero, Stany Zjednoczone
- 1 (800) 635-6403
- customerservice@themagicprincess.com
- themagicprincess.com
4,3
Doskonała
94 recenzji
W ostatnim czasie nie zapraszano do recenzowania
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Inni użytkownicy przeglądali również
It looks very pretty and love the…review
It looks very pretty and love the blinking lights.
11 maja 2021
Wonderful Princess Tutu"s
The Princess tutu's were a great hit with my granddaughters! I ordered 3 of the tutu's with the lights, and the girls were crazy about them.
Customer service was great and I received the order quickly and received exactly what I ordered!!! Thank you!
10 maja 2021
Opinia niezależna
Got the light up tutu fabulous just the…
Got the light up tutu fabulous just the thing for what I needed came on time well worth the money
9 maja 2021
Opinia niezależna
Beautiful tutu.
I haven't given my granddaughter her tutu yet, but it looks amazing, and I know she will love it. It's a good size and well made.
9 maja 2021
Opinia niezależna
Bought online absolutely no problem at…
Bought online absolutely no problem at all. Lovely skirts, granddaughters love them.
9 maja 2021
Opinia niezależna
Very cute skirt
Very cute skirt! The only minor complaint is that the battery box is hard for kids to find, and a seven year old HAS to be the one to find/turn on the lights, no one else. I like that the battery box is small and lightweight, and the lights are really cute on the skirt.
5 maja 2021
Brilliant
Couldn't have been easier from order to delivery. One very Happy Granddaughter, she loved it. Thankyou.
5 maja 2021
Opinia niezależna
My granddaughter squealed with delight…
My granddaughter squealed with delight when she got it. Such a wonderful gift.
5 maja 2021
Really cute
Really cute. Works as advertised. Seller was in constant communication and it arrived quickly.
4 maja 2021
Very cute skirt
Very cute skirt! Love the lights and that there are different settings for them. Wish I’d ordered two
4 maja 2021
Great product
Bought pink tutu for my granddaughter, she loves it. Much better quality, than I thought it would be for the money. Delivery was very quick as well
2 maja 2021
Opinia niezależna
I got exactly what I ordered
I got exactly what I ordered! I got all 3 the pink, purple & blue with rainbow lights. I'm very satisfied, although I found some similar ones much cheaper. But I don't know the shipping time or quality. I might have spent too much, but I'm hoping my granddaughter will love them for her 3rd Birthday! TY 😁
1 maja 2021
Opinia niezależna
Disappointed
The skirts are lovely but after only one wear the wires came lose and are waiting to be sewn back in to the disappointment of my granddaughters
30 kwietnia 2021
Opinia niezależna
Odpowiedź od The Magic Princess
Hi Christine,
Thank you for your review.
Please accept my sincere apologies for the delay in getting back to you - we have just set up a team to resolve reviews on this platform.
I am so sorry to hear some of the wires have come loose on your tutus. This certainly should not happen! I completely share your disappointment with you.
I can't seem to find an email from you in our system regarding this issue. Are you able to kindly email us with your name and order number as the subject line so we can provide a solution for you as soon as possible :)
Thank you,
Lily :)
Bought for my 2 year old granddaughter
Bought for my 2 year old granddaughter. She loves them ( I bought 2 got 1 free!). So much fun. Thank you!
29 kwietnia 2021
Opinia niezależna
Lighted skirts
Very pretty, my grand daughters will love them. They are a bit smaller in the waist area than I thought they would be but I will adjust if I have to . I think they will have fun especially after dark ♥️♥️
28 kwietnia 2021
Loved it but importantly my little…
Loved it but importantly my little princess loved it
27 kwietnia 2021
Opinia niezależna
Loved it
My granddaughter absolutely loved her twinkling skirt
She didn't want to take it off.
23 kwietnia 2021
Fast service and an excellent product
Fast service and an excellent product. I didn’t realise the lights can change sequence and one granddaughter liked them to stay on and the other one likes them to flash. The 3rd granddaughter can’t have hers until I go to Spain where she lives. The tutu fits different sizes so she will be able to wear it for a few years as she’s only 2
23 kwietnia 2021
Opinia niezależna
Not as good as they looked in advert
I didn’t return as I was sending to my granddaughters in Australia. I didn’t think that they were worth £30 for 3 not as big as mentioned. I would say fit under 5 years old not 8.
22 kwietnia 2021
Opinia niezależna
Odpowiedź od The Magic Princess
Hi Lilian,
Thank you for your review.
I am very sorry for the delay in responding to you - we have only just started a Review Team for this platform. Thank you so much for your patience.
I am sorry to hear that the tutus were not as big as you had expected. We do have all of the measurements listed on our website, and the age range is just a general guide. The skirt is designed to stretch and fit children between the height of 90cm-135cm, the waist size stretches from 38-70cm/15-27inch, and the length of the tutu is 28cm.
If these measurements are not correct and you have received tutus smaller than we advertise, please email us at customerservice@themagicprincess.com so we can organise a solution for you as soon as possible :)
Thank you,
Lily :)
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